Issue:
User received error message below when downloading from Word Document (via Avvoka)
Solution:
Enabled user.dotx add-in in Word will resolve the error. For more details, please see below:
Click File
Click Options
Click Add-ins
Click on the drop down list/arrow and select Templates then Click Go...
Then checked user.dotx and Click OK
Please note: If user.dotx option is checked under Templates, you may want to check Disabled Items. Sometimes user.dotx could be listed under Disabled Items.
Click on the drop down list/arrow and select Disabled Itesm then Click Go...