Helpdesk

Avvoka 4

• Create an Avvoka Account for user on boarding
• Avvoka Quick Reference Guide (QRG)
• What is Avvoka and how to access Avvoka?
• Avvoka - Error downloading Word Document

Beyond Trust 3

• BeyondTrust user onboarding WIP
• BeyondTrust - Onboarding new Team group
• External User onboarding and offboarding (Experteq)

Bundledocs 2

• How to get an account set up for Bundledocs?
• What is Bundledocs and how to use Bundledocs?

ePortfolio (Dynamics365) 1

• ePortfolio (Dynamics365)

HotDocs 4

• How do I access precedents?
• Hotdocs data items such as title are incorrect
• HotDocs issue and solution
• HotDocs ODBC error

HYPR & WHB 25

• HYPR Processes for helpdesk - Access machines, installing apps
• HYPR Control Centre - deleting paired devices - Super Administrators
• HYPR Control Centre- Generating Recovery Pin
• Reset Yubi Keys to factory default settings
• HYPR Error codes

See all 25 articles

iManage Mobility 1

• How to give user access to iManage Mobility

IntApp Walls 2

• Intapp Walls/Information Barriers/Matter Access
• IntApp Walls - user doesn't appear in the Request form

Litera Compare 2

• Litera Compare
• How to Install Litera Compare

MARS (Dynamics) 1

• MARS (Dynamics)

Meeting Room AV 4

• Meeting Room User Guides
• BYOD meeting set-up in meeting rooms
• Board Room admin reference guide
• Meeting Room AV Vendor Support Details

NameCoach 2

• NameCoach Outlook Add-in FAQs
• NameCoach- User Onboarding

Pro Bono 1

• Giving ProBono User Admin Role

SharePoint 3

• Give user access to PartnerNet Documents
• Downloading and Uploading Stream Videos
• Give user access to the SharePoint Leave Calendar

Maddocks Online Forms 0