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Explore How-To's and learn best practices from our knowledge base.
How to Guides (visible to IT only)
Avvoka
4
Create an Avvoka Account for user on boarding
Avvoka Quick Reference Guide (QRG)
What is Avvoka and how to access Avvoka?
Avvoka - Error downloading Word Document
Beyond Trust
3
BeyondTrust user onboarding WIP
BeyondTrust - Onboarding new Team group
External User onboarding and offboarding (Experteq)
Bundledocs
2
How to get an account set up for Bundledocs?
What is Bundledocs and how to use Bundledocs?
ePortfolio (Dynamics365)
1
ePortfolio (Dynamics365)
HotDocs
4
How do I access precedents?
Hotdocs data items such as title are incorrect
HotDocs issue and solution
HotDocs ODBC error
HYPR & WHB
25
HYPR Processes for helpdesk - Access machines, installing apps
HYPR Control Centre - deleting paired devices - Super Administrators
HYPR Control Centre- Generating Recovery Pin
Reset Yubi Keys to factory default settings
HYPR Error codes
See all 25 articles
iManage Mobility
1
How to give user access to iManage Mobility
IntApp Walls
2
Intapp Walls/Information Barriers/Matter Access
IntApp Walls - user doesn't appear in the Request form
Litera Compare
2
Litera Compare
How to Install Litera Compare
MARS (Dynamics)
1
MARS (Dynamics)
Meeting Room AV
4
Meeting Room User Guides
BYOD meeting set-up in meeting rooms
Board Room admin reference guide
Meeting Room AV Vendor Support Details
NameCoach
2
NameCoach Outlook Add-in FAQs
NameCoach- User Onboarding
Pro Bono
1
Giving ProBono User Admin Role
SharePoint
3
Give user access to PartnerNet Documents
Downloading and Uploading Stream Videos
Give user access to the SharePoint Leave Calendar
Maddocks Online Forms
0
User Guides
Laptop and Peripheral
0
iManage
4
How to reset the iManage Agent
How to insert iManage attachments into Outlook (All Methods)
How to add custom folder on a restricted folder structure
How to Change Folder Security in iManage
Mobile
1
Scanning hand written notes using Adobe Scan
Email guides
1
How to set up an out of office message from your mobile device
Microsoft Word
18
Microsoft Word - How to Print Multiple/Manual Labels
Microsoft Word - How to Print Word Document that contains Section
Microsoft Word - How to change Track Changes colour
Microsoft Word - Table header row does not repeat
Microsoft Word - How to troubleshoot spell checking
See all 18 articles
Microsoft Office
2
Microsoft Excel file comparison tool
Change the default signature in Outlook
NameCoach (Hear my Name)
2
Tips & Tricks
How to use NameCoach and edit Email Signature
Freshdesk
1
Quick Reference Guide - Audio settings for Freshdesk in Google Chrome
Sharepoint
5
Create a new modern SharePoint intranet page
Modify Sharepoint Megamenu
[SharePoint Classic-LiveTiles] Modify Sharepoint Classic Toolbox
[SharePoint Classic-LiveTiles] How to update feedback contact on the footer
How to Find Properties of a Page in SharePoint
HYPR
3
HYPR set-up guide
HYPR User Guide Day to Day Use
Accessing Citrix using HYPR for Maddocks internal users
Power BI
1
How to Add an App in Power BI
Problem Solutions (Workaround and Permanent)
Permanent
1
Permanent fix for Staffbase Problem PRB-166
Workarounds
0