Infosec

This folder is used for processes by Infrastructure and Security Team

Non-standard software installation approval requirements process
Prerequisites  If a user requires the installation of non-standard software, please escalate the ticket to InfoSec queue with the following informa...
Tue, 10 Jun, 2025 10:45 AM
Service Account Process and Standard
Prerequisites If a new Service Account is to be created please raise request with [email protected] with the following information. If the following i...
Tue, 10 Jun, 2025 10:45 AM
External user/contractor/administrator on-boarding.
External user onboarding process Please note, this process excludes GBPO, and contractor accounts which do not require admin (-adm or -az-adm) accounts&...
Tue, 10 Jun, 2025 10:45 AM
Offboarding Administrator Account
Administrator Account Offboarding Process   Active Directory Disable account in Active Directory Remove all group memberships in Active Dir...
Tue, 10 Jun, 2025 10:45 AM
Netskope Blocked URL - Miscategorisation Process
Netskope Blocked URL - Miscategorisation Process If a Netskope justification comes through for a website which has been blocked due to a Miscategorisati...
Tue, 10 Jun, 2025 10:45 AM
Overseas Travel Access Policy Process for Helpdesk
How The Travel Policy Works. The purpose of this documentation is to show the process flow and necessary information on how to manage Overseas travel reques...
Fri, 27 Jun, 2025 5:48 PM