| Code | Error | Cause and Resolution |
|---|---|---|
| 10100 | HYPRErrorInvalidParametersParameters supplied were not valid for the specified operation. |
What to do? Try again or request support for more assistance. |
| 10100 | HYPRErrorInvalidParametersSHA256 result not available. |
What to do? Check debugger logs for more details. |
| 10101 | HYPRErrorRegistrationFailedThe registration operation failed. |
What to do? Try again or request support for more assistance. |
| 10102 | HYPRErrorAuthenticationFailedThe authentication operation failed. |
What to do? Try again or request support for more assistance. |
| 10103 | HYPRErrorDeregisterFailedDeregistration failed. |
What to do? Please try again or request support for more assistance. |
| 10104 | HYPRErrorRemoteDeviceRegistrationFailedUnable to register the remote device. |
What to do? Try again or request support for more assistance. |
| 10105 | HYPRErrorRemoteDeviceSetupRegistrationFailedUnable to register the remote device. |
What to do? Try again or request support for more assistance. |
| 10106 | HYPRErrorRemoteDeviceCompleteRegistrationFailedPairing failed. |
What to do? Please try again or request support for more assistance. |
| 10107 | HYPRErrorRemoteDeviceUnlockFailedUnable to unlock the computer due to the connectivity issues |
What to do? Ensure that computer you're trying to login into is connected to the internet. Try to unlock the same computer again after 1 minute. Use the Offline PIN if the steps above didn't help. |
| 10108 | HYPRErrorRemoteDeviceCancelUnlockFailedUnable to cancel the authorized unlock (eg. unlock windows machine) |
What to do? It looks like you are offline, so we couldn't cancel the unlocking process. Check that you are connected to the internet and try again. |
| 10109 | HYPRErrorRemoteDeviceAuthenticationFailedUnable to complete the remote device authentication (eg. push notification-based operation for web login or transaction) |
What to do? We couldn't reach your device to unlock it. Check that it's turned on, and that you are connected to the internet, then try again. |
| 10110 | HYPRErrorRemoteDeviceDeregisterFailedUnable to complete the deregister of one or more remote devices |
What to do? Check that you are connected to the internet and try again. |
| 10111 | HYPRErrorInsufficientPermissionNo camera permissions were granted required by Sensory Face Authenticator. |
What to do? Navigate to device settings and make sure that app has permissions to use the camera. Restart the app and try again when permissions were granted. |
| 10113 | HYPRErrorStatusUpdateFailedUnable to successfully complete status request |
What to do? It looks like you are offline, so we couldn't complete the pairing process. Check that you are connected to the internet and try again. |
| 10114 | HYPRErrorResetAppFailedUnable to successfully complete reset app |
What to do? It looks like you are offline, so we couldn't complete the pairing process. Check that you are connected to the internet and try again. |
| 10999 | The operation was cancelled | What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| Back to Top | User Agent Errors (10100x-10107x) |
|
| 101000 | HYPRErrorUserAgentUser Agent error. |
What to do? HYPRCore error |
| 101001 | HYPRErrorUserAgentRegistrationGetRequestErrorFIDO Registration get request failed. |
What to do? Try again or request support for more assistance. |
| 101002 | HYPRErrorUserAgentRegistrationInvalidUAFResponseFIDO Invalid UAF registration response received. |
What to do? Try again or request support for more assistance. |
| 101003 | HYPRErrorUserAgentRegistrationSendRequestErrorFIDO Registration send request failed. |
What to do? Try again or request support for more assistance. |
| 101004 | HYPRErrorUserAgentAuthenticationGetRequestErrorFIDO Authentication get request failed. |
What to do? Try again or request support for more assistance. |
| 101005 | HYPRErrorUserAgentAuthenticationInvalidUAFResponseFIDO Invalid UAF authentication response received. |
What to do? Try again or request support for more assistance. |
| 101006 | HYPRErrorUserAgentAuthenticationSendRequestErrorFIDO Authentication send request failed. |
What to do? Try again or request support for more assistance. |
| 101007 | HYPRErrorUserAgentDeregisterGetRequestErrorFIDO Deregistration get request failed. |
What to do? Try again or request support for more assistance. |
| 101008 | HYPRErrorUserAgentDeregisterInvalidUAFResponseFIDO Invalid UAF deregistration response received |
What to do? Try again or request support for more assistance. |
| 101009 | HYPRErrorUserAgentDeviceSetupGetRequestErrorRemote Device setup request failed. |
What to do? Try again or request support for more assistance. |
| 101010 | HYPRErrorUserAgentDeviceSetupSendRequestErrorRemote Device registration request failed. |
What to do? Try again or request support for more assistance. |
| 101011 | HYPRErrorUserAgentDeviceSetupNewUserErrorRemote Device registration for new user failed. |
What to do? Try again or request support for more assistance. |
| 101012 | HYPRErrorUserAgentDeviceSetupExistingUserErrorRemote Device registration for existing user failed. |
What to do? Try again or request support for more assistance. |
| 101013 | HYPRErrorUserAgentDeviceUnlockAuthenticationErrorRemote Device unlock authentication failed. |
What to do? Try again or request support for more assistance. |
| 101014 | HYPRErrorUserAgentDeviceUnlockAuthorizationErrorRemote Device unlock failed. |
What to do? Try again or request support for more assistance. |
| 101015 | HYPRErrorUserAgentDeviceUnlockAuthenticationHMACErrorRemote Device Authentication HMACs generation failed. |
What to do? Try again or request support for more assistance. |
| 101016 | HYPRErrorUserAgentDeviceUnlockAuthorizationCompleteErrorRemote Device unlock failed. |
What to do? Try again or request support for more assistance. |
| 101017 | HYPRErrorUserAgentDeviceCredentialsNotFoundRemote Device credentials not found during OOB authentication. |
What to do? Try again or request support for more assistance. |
| 101018 | HYPRErrorUserAgentDeviceAuthenticateWithShoveFailedRemote Device OOB authentication failed. |
What to do? Something went wrong with your authentication method. Please try again. |
| 101019 | HYPRErrorUserAgentNoProfileRegisteredNo registered profiles found. |
What to do? Try again or request support for more assistance. |
| 101020 | HYPRErrorUserAgentNoUserAccountRegisteredOperation failed. |
What to do? Please try again or request support for more assistance. |
| 101021 | HYPRErrorUserAgentDeviceStatusUpdateErrorRemote Device status update failed. |
What to do? Try again or request support for more assistance. |
| 101022 | HYPRErrorUserAgentDeviceCancelUnlockErrorRemote Device Cancel unlock failed. |
This error indicates that the user was trying to cancel the authenticate request, but it failed due to the computer's connectivity issues. What to do? 1. Wait 2 minutes and try again. 2. If the issue persists, contact your Support to verify connectivity before trying again. 3. If the issue persists, record the trace ID displayed on the error screen, and escalate to a Control Center administrator to analyze the logs. |
| 101023 | HYPRErrorUserAgentDeviceCancelUnlockSessionRetrieveErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 101024 | HYPRErrorUserAgentDeviceDeregisterSessionRetrieveErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 101025 | HYPRErrorUserAgentDeviceFidoGetSessionSaveErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 101026 | HYPRErrorUserAgentDeviceFidoSendRegSessionSaveErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 101027 | HYPRErrorUserAgentDeviceFidoSendAuthSessionSaveErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 101028 | HYPRErrorUserAgentDeviceSetupSessionSaveErrorFailed to save Remote Device session during setup. |
What to do? Try again or request support for more assistance. |
| 101029 | HYPRErrorUserAgentDeviceRegistrationsSessionSaveErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 101030 | HYPRErrorUserAgentDeviceAuthorizeUnlockSessionSaveErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 101031 | HYPRErrorUserAgentDeviceUnlockLoggedOutErrorAttempt to lock an already locked workstation or the workstation does not exist. |
What to do? Try again or request support for more assistance. |
| 101032 | HYPRErrorUserAgentDeviceUnlockUnlockedErrorAttempt to unlock an already unlocked workstation. |
What to do? 1. Try to unlock the account again. 2. Attempt to restart the computer and initiate the unlock again. |
| 101033 | HYPRErrorUserAgentWebProfilesLimitReachedYou've reached the limit of paired web accounts. |
What to do? Unpair an account you're not using and try again. |
| 101034 | HYPRErrorUserAgentWorkstationProfilesLimitReachedYou've reached the limit of paired devices. |
What to do? Unpair a computer you're not using and try again. |
| 101035 | HYPRErrorUserAgentWorkstationsLimitReachedWorkstations limit reached. |
What to do? You've reached the limit of paired devices. Unpair a computer you're not using and try again. |
| 101036 | HYPRErrorUserAgentWebRemoteDeviceAlreadyPairedThe account on the current server already paired. Users can't re-pair the same account, de-registration is needed first. |
What to do? Remove this account before trying to pair again. Ensure that you don't have this account paired on mobile app already. |
| 101037 | HYPRErrorUserAgentWorkstationRemoteDeviceAlreadyPairedThe workstation on the current rp already paired. |
What to do? This computer is already paired with your HYPR app. You can unlock it from the home screen. |
| 101038 | HYPRErrorUserAgentWorkstationRemoteDeviceAuthorizationRejectedThis error means that Active Directory Services rejected the authentication or the certificate enrollment. Usually, this will accompany a 403 status code for the authorization request. |
What to do? This error could indicate the misconfiguration of Active Directory Services and may require the system administrator to review logs for more information. For more details, please check HYPROneService, the HYPRCredProvider log files, and the Event Viewer logs from the workstation to which the user is trying to authenticate. Send obtained logs to HYPR Support for more assistance. |
| 101039 | HYPRErrorUserAgentDeviceUnlockInvalidEncCounterErrorOperation failed. |
|
| 101040 | HYPRErrorUserAgentOfflineAccessErrorOffline token access problem. |
What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support. |
| 101041 | HYPRErrorUserAgentOfflineAccessNotAvailableErrorOffline token access not available. |
What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support. |
| 101042 | HYPRErrorUserAgentOfflineAccessNotEnabledErrorOffline token access not enabled. |
What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support. |
| 101043 | HYPRErrorUserAgentDeviceNotFoundOffline mode failed. |
What to do? Please try again or request support for more assistance. |
| 101044 | HYPRErrorUserAgentZeroOfflineTokensLeftOffline mode failed. |
What to do? Please make sure you are connected to the internet, next time you are unlocking your computer. |
| 101045 | HYPRErrorUserAgentRetrieveLoginCertErrorAuthentication failed. |
What to do? We are unable to authenticate you due to an error. Please delete this workstation and re-pair. |
| 101046 | HYPRErrorUserAgentRemoteDeviceNotFoundOperation failed. |
What to do? There seems to be an issue with your account. Please try again or unpair and re-pair this workstation. If problems persist, reach out to your support team for more information. |
| 101047 | HYPRErrorUserAgentRemoteDeviceCredentialsNotFoundOperation failed. |
What to do? There seems to be an issue with your account. Please try again or unpair and re-pair this workstation. If problems persist, reach out to your support team for more information. |
| 101048 | HYPRErrorUserAgentRemoteDeviceCredentialsUnarchiveFailedOperation failed. |
What to do? There seems to be an issue with your account. Please try again or unpair and re-pair this workstation. If problems persist, reach out to your support team for more information. |
| 101049 | HYPRErrorUserAgentKeychainRetrievalFailedOperation failed |
What to do? Please try again or request support for more assistance. |
| 101050 | HYPRErrorUserAgentInvalidDeepLinkInvalid Deeplink. |
What to do? Please provide a valid deep link |
| 101051 | HYPRErrorUserAgentOOBAuthenticationCancelFailedOOB Authentication cancelation failed. |
What to do? 1. User should try again in 3 minutes. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 101052 | HYPRErrorUserAgentDeviceRegistrationCancelFailedDevice registration cancelation failed. |
What to do? 1. User should try again in 3 minutes. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 101053 | HYPRErrorUserAgentAccountNotFoundUnable to find user account. |
What to do? Please try again or request support for more assistance. |
| 101054 | HYPRErrorUserAgentAuthenticatorNotRegisteredAuthenticator is not registered. |
What to do? Please make sure that the authenticator is registered |
| 101055 | HYPRErrorUserAgentPushExpiredPush Notification Expired. |
What to do? User should try to authenticate again. |
| 101056 | HYPRErrorUserAgentDeviceLockErrorRemote Device lock failed. |
What to do? Check if workstation has internet access - Try again or request support for more assistance |
| 101057 | HYPRErrorUserAgentOOBAuthNotSupportedForThisMachineTypePending OOB Auth not supported for this machine type. |
What to do? User should attempt to request pending OOB Authentication for web machines only. |
| 101058 | HYPRErrorUserAgentOOBAuthAlreadyHandledForThisSessionThe session for this OOB Authentication request is handled already. |
What to do? User should try to login trigger the login on the website one more time before trying to get the pending OOB Authentication request. |
| 101059 | HYPRErrorUserAgentPendingOOBAuthErrorPending OOB Authentication error. |
What to do? In most of the cases - because there is no pending auth at the moment, either user didn't trigger it from the web or it is expired already. |
| 101060 | HYPRErrorUserAgentServerDeviceLockErrorWe couldn’t lock your computer. Please try again later or contact your Admin if this keeps happening. |
What to do? Check if the workstation has Internet access; try again or contact HYPR Support to verify the feature is enabled. |
| 101061 | HYPRErrorUserAgentUnknownQRCodeTypeUnknown QR code type. |
What to do? Reach the support. |
| 101062 | HYPRErrorUserAgentDomainMachineAlreadyRegisteredForThisUserIf user has Domain machine registered for this user, the attempt to register VDI machine will fail. |
What to do? Don't try to register VDI machine for the user with already registered Domain machine |
| 101063 | HYPRErrorUserAgentOOBAuthenticationFailureReportingFailedOOB mobile authentication failure request failed. |
What to do? Failed to authenticate. User should try to authenticate again. |
| 101064 | HYPRErrorUserAgentRegistrationHYPRVersionLowerThanSupportedHYPR App/SDK Version lower than supported during registration. |
What to do? Update HYPR App/SDK. |
| 101065 | HYPRErrorUserAgentRegistrationIOSVersionLowerThanSupportediOS Version lower than supported during registration. |
What to do? Update iOS version. |
| 101066 | HYPRErrorUserAgentAuthenticationHYPRVersionLowerThanSupportedHYPR App/SDK version lower than supported during authentication. |
What to do? Update HYPR App/SDK |
| 101067 | HYPRErrorUserAgentAuthenticationIOSVersionLowerThanSupportediOS Version lower than supported during authentication. |
What to do? Update iOS version. |
| 101068 | HYPRErrorUserAgentRegistrationHYPRAndIOSVersionLowerThanSupportedHYPR App/SDK Version and iOS lower than supported during registration. |
What to do? Update HYPR App/SDK and iOS. |
| 101069 | HYPRErrorUserAgentAuthenticationHYPRAndIOSVersionLowerThanSupported HYPR App/SDK Version and iOS lower than supported during authentication. |
What to do? Update HYPR App/SDK and iOS. |
| 101070 | HYPRErrorUserAgentCertificateReenrollmentFailedUnlockCompleteUnlock failed. Unlock complete response new cert invalid. |
What to do? Attempt to unlock again. |
| Back to Top | API / Endpoint Errors (101071-101074) |
|
| 101071 | HYPRErrorUserAgentAuthenticationHYPRAndIOSVersionLowerThanSupportedNo stored API token for protected endpoint. |
What to do? Ensure that Admin deploying HYPR on the Workstation has specified the correct InstallToken. |
| 101072 | HYPRErrorUserAgentFailedToGetAPITokenFailed to Get API Token from Server. |
What to do? Restart the app and try to complete the same operation again. Contact HYPR Support if the issue is still happening. |
| 101073 | HYPRErrorUserAgentFailedToSaveAPITokenFailed to Save API Token to Keychain. |
What to do? Restart the app and try to complete the same operation again. Contact HYPR Support if the issue is still happening. |
| 101074 | HYPRErrorUserAgentProtectedEndpointFailedWithInvalidTokenProtected endpoint failed with invalid token. |
What to do? Ensure that Admin deploying HYPR on the Workstation has specified the correct InstallToken. |
| Back to Top | Out-of-Band / Push /Asynchronous Registration (101075-101079) |
|
| 101075 | HYPRErrorUserAgentProfileNotFoundProfile Not Found. |
What to do? Restart the app and try to complete the same operation again. Contact HYPR Support if the issue is still happening. |
| 101076 | HYPRErrorUserAgentInvalidWebAuthenticationQRCodeAuth QR code invalid. |
What to do? Try again or contact support |
| 101077 | HYPRErrorUserAgentOOBPushPayloadRetrievalErrorApp cannot retrieve auth payload using QR code data. |
What to do? Try again or contact support |
| 101078 | HYPRErrorUserAgentOOBInvalidPushPayloadAuth payload invalid. |
What to do? Try again or contact support |
| 101079 | HYPRErrorUserAgentOOBInvalidSessionRetrievedPushPayloadAuth payload session invalid |
What to do? Try again or contact support |
| 101080 | HYPRErrorUserAgentRpClientNotInitializedRP client didn't initialize. |
What to do? Try again or contact support |
| 101081 | HYPRErrorUserAgentUnknownAsyncRegStateasync reg failed with unknown state. |
What to do? Try again or contact support |
| 101082 | HYPRErrorUserAgentMissingAsyncRegManagerInternal error. |
What to do? Try again or contact support |
| 101083 | HYPRErrorUserAgentCanceledAsyncRegStateasync reg was canceled from the client side. |
What to do? Try again or contact support |
| 101084 | HYPRErrorUserAgentTimeoutAsyncRegStateasync reg timeout. |
What to do? Try again or contact support |
| 101085 | HYPRErrorUserAgentOOBAuthNotSupportedForTheAvailableProfileTypesAuthentication request type is not supported for workstation login. |
What to do? Use HYPR Passwordless unlock rather than web authentication for this application |
| 101086 | HYPRErrorUserAgentOOBAuthNoPendingPayloadsNo pending push payloads available. |
What to do? Authentication on the website is not yet initiated |
| 101087 | HYPRErrorUserAgentDynamicLinkAuthBlockedAuthentication cancelled. This feature is not enabled. |
What to do? Authentication cancelled. This feature is not enabled. |
| 101088 | HYPRErrorUserAgentCertRetrievalNotAvailableWorkstation Not Ready - our workstation isn’t enabled yet. You’ll receive a notification when it’s ready. If it’s been longer than 24 hours, contact your admin. |
This error is thrown when a user selects a pending workstation that has yet to receive a certificate. What to do? Try again or contact Support. |
| 101089 | HYPRErrorUserAgentManualCodeEntryFailedManual QR Code entry failed. |
What to do? Wait a minute, then try again, making sure to be ready to type the code and any accompanying information within 1 minute from initiation. |
| 101090 | HYPRErrorUserAgentRemoteDeviceFromDifferentProfilesThe user agent and the remote device are from different profiles. |
What to do? Wait a minute, then try again. If the issue persists, contact an admin. |
| Relying Party Client / License Errors (102xxx) | ||
| 102000 | HYPRErrorRelyingPartyRelying Party Client error. |
What to do? HYPRCore error |
| 102001 | HYPRErrorRelyingPartyURLDataTaskRequestFailedRequest to the RP server failed. |
What to do? Try again or request support for more assistance. |
| 102002 | HYPRErrorRelyingPartyJSONSerializationFailedThe mobile app has received an invalid payload from the server. |
What to do? 1. The user should restart the app and try again. 2. If it didn't resolve the issue, the user should unpair the computer and pair it again to solve this. |
| 102003 | HYPRErrorRelyingPartyUnexpectedResponsePayloadFormatParsing RP server response failed. |
What to do? Try again or request support for more assistance. |
| 102500 | HYPRErrorLicenseLicense error. |
What to do? HYPRCore error |
| 102501 | HYPRErrorLicenseURLDataTaskRequestFailedRequest to Licensing server failed. |
What to do? Try again or request support for more assistance. |
| 102502 | HYPRErrorLicenseJSONSerializationFailedParsing Licensing server response failed. |
What to do? Try again or request support for more assistance. |
| 102503 | HYPRErrorLicenseUnexpectedResponsePayloadFormatParsing Licensing server response failed. |
What to do? Try again or request support for more assistance. |
| HYPR Server Errors (103xxx) | ||
| 103000 | HYPRErrorServerHYPRErrorServer. |
What to do? The server returned an error. Check underlying error for more detail |
| Back to Top | FIDO Client Errors (104xxx-106xxx) |
|
| UAF General (104000-104007) | ||
| 104000 | HYPRErrorClientFIDO Client error. |
What to do? HYPRCore error |
| 104001 | HYPRErrorClientInitializationErrorFIDO UAF Protocol object missing/malformed. Usually this happens during the integration with the server. |
What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 104002 | HYPRErrorClientUnknownOperationFIDO UAF Protocol object missing/malformed. |
What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 104003 | HYPRErrorClientInvalidRequestTypeInvalid request type in the FIDO Client. |
What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 104004 | HYPRErrorClientHTTPUsedFIDO http used instead of https in UAF request. |
What to do? Ensure that you're using https FIDO Server URL and try again. |
| 104005 | HYPRErrorClientTrustedFacetsFromURLErrorFIDO Retrieving facets from url failed. |
What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 104006 | HYPRErrorClientInvalidTrustedFacetsCountFIDO Wrong number of facets retrieved from URL. |
What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 104007 | HYPRErrorClientTrustedFacetsFromErrorFIDO Wrong facets format or content. |
What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| UAF - Registration (104008-104014) | ||
| 104008 | HYPRErrorClientRegistrationInvalidRequestFIDO Invalid registration request. |
What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 104009 | HYPRErrorClientRegistrationASMErrorFIDO Failed to initialize ASM. |
What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 104010 | HYPRErrorClientRegistrationAuthenticatorNotFoundFIDO no authenticators matched during registration. |
What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 104011 | HYPRErrorClientRegistrationASMHandleRequestUserCancelledFIDO registration user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 104012 | HYPRErrorClientRegistrationASMHandleRequestAccessDeniedFIDO registration failed (multiple reasons). |
What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 104013 | HYPRErrorClientRegistrationASMHandleRequestErrorFIDO registration ASM request invalid. |
What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 104014 | HYPRErrorClientRegistrationRegistrationResponseErrorFIDO registration UAF response invalid. |
What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| UAF - Authentication (104015-104012) | ||
| 104015 | HYPRErrorClientAuthenticationInvalidRequestFIDO Invalid authentication request. |
What to do? Try again or request support for more assistance. |
| 104016 | HYPRErrorClientAuthenticationASMErrorFIDO Failed to initialize ASM. |
What to do? Try again or request support for more assistance. |
| 104017 | HYPRErrorClientAuthenticationAuthenticatorNotFoundFIDO no authenticators matched during authentication. |
What to do? Try again or request support for more assistance. |
| 104018 | HYPRErrorClientAuthenticationASMHandleRequestUserCancelledFIDO authentication user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 104019 | HYPRErrorClientAuthenticationASMHandleRequestAccessDeniedFIDO authentication failed (multiple reasons). |
What to do? Try again or request support for more assistance. |
| 104020 | HYPRErrorClientAuthenticationASMHandleRequestErrorFIDO authentication ASM request invalid. |
What to do? Try again or request support for more assistance. |
| 104021 | HYPRErrorClientAuthenticationAuthenticationResponseErrorFIDO authentication UAF response invalid. |
What to do? Try again or request support for more assistance. |
| UAF- Deregistration (104022-104027) | ||
| 104022 | HYPRErrorClientDeregisterInvalidRequestFIDO Invalid deregistration request. |
What to do? Try again or request support for more assistance. |
| 104023 | HYPRErrorClientDeregisterASMErrorFIDO Failed to initialize ASM. |
What to do? Try again or request support for more assistance. |
| 104024 | HYPRErrorClientDeregisterASMHandleRequestAccessDeniedFIDO deregistration failed (multiple reasons). |
What to do? Try again or request support for more assistance. |
| 104025 | HYPRErrorClientDeregisterASMHandleRequestErrorFIDO deregistration ASM request invalid. |
What to do? Try again or request support for more assistance. |
| 104026 | HYPRErrorClientUnknownUnknownErrorFIDO unknown operation. |
What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 104027 | HYPRErrorClientSetAAIDPickerViewControllerErrorFIDO Consumer’s AAID picker view controller doesn’t conform to HYPRAuthenticatorPicker category. |
What to do? 1. User should try again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| UAF ASM Layer Errors (105xxx) | ||
| UAF ASM - Registration (10500x) | ||
| 105000 | HYPRErrorASMUAF ASM Layer error. |
What to do? HYPRCore error |
| 105001 | HYPRErrorASMRegistrationInvalidRequestTypeFIDO Invalid registration ASM request. |
What to do? 1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 105002 | HYPRErrorASMRegistrationBadRegisterParametersFIDO invalid registration ASM request. |
What to do? 1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 105003 | HYPRErrorASMRegistrationAuthenticatorNotFoundFIDO authenticator for index not found. |
What to do? Try again or request support for more assistance. |
| 105004 | HYPRErrorASMRegistrationNoRegisterRequestFIDO cannot generate registration request. |
What to do? Try again or request support for more assistance. |
| 105005 | HYPRErrorASMRegistrationRegisterOutErrorError with ASM Registration. |
What to do? 1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 105006 | HYPRErrorASMRegistrationRegisterOutAccessDeniedFIDO registration failed (multiple reasons). |
What to do? Try again or request support for more assistance. |
| 105007 | HYPRErrorASMRegistrationRegisterOutUserCancelledFIDO registration user cancelled |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 105008 | HYPRErrorASMRegistrationRegisterOutAttestationNotSupportedFIDO required attestation not supported. |
What to do? Try again or request support for more assistance. |
| 105009 | HYPRErrorASMRegistrationRegisterOutUnknownErrorRegistration failed. |
What to do? Please try again or request support for more assistance. |
| UAF ASM - Authentication (105010 - 105022) | ||
| 105010 | HYPRErrorASMAuthenticationInvalidRequestTypeFIDO Invalid authentication ASM request. |
What to do? 1. User should restart the application and try to authenticate again. 2. Check debugger logs for more details. |
| 105011 | HYPRErrorASMAuthenticationBadAuthenticateParametersFIDO invalid authentication ASM request. |
What to do? 1. Ensure that user have registered with this account before 2. Try to re-register and try again 3. Check logs for more details. |
| 105012 | HYPRErrorASMAuthenticationAuthenticatorNotFoundFIDO authenticator for index not found. |
What to do? 1. Ensure that user have registered with this account before 2. Try to re-register and try again 3. Check logs for more details. |
| 105013 | HYPRErrorASMAuthenticationBadSigningRequestParametersFIDO authentication signing ASM request invalid. |
What to do? 1. User should restart the application and try to authenticate again. 2. Check debugger logs for more details. |
| 105014 | HYPRErrorASMAuthenticationAuthenticateOutErrorAuthentication failed. |
What to do? Please try again or request support for more assistance. |
| 105015 | HYPRErrorASMAuthenticationAuthenticateOutAccessDeniedAuthentication failed. |
What to do? Please try again or request support for more assistance. |
| 105016 | HYPRErrorASMAuthenticationAuthenticateOutUserNotEnrolledThe user is trying to register with Authenticator, but it's not registered. Usually, it happens when authentication policy contains Authenticator which wasn't registered or was removed by the user. |
What to do? 1. Ensure that user have registered with this account before 2. Try to re-register and try again 3. Check logs for more details. |
| 105017 | HYPRErrorASMAuthenticationAuthenticateOutUserCancelledFIDO authentication user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 105018 | HYPRErrorASMAuthenticationAuthenticateOutCmdNotSupportedThis error could happened when SDK Developer is trying to use unsupported FIDO command. |
What to do? Check debugger logs for more details and make sure that implementation follows SDK documentation recommendations. |
| 105019 | HYPRErrorASMAuthenticationAuthenticateOutAttestationNotSupportedFIDO required attestation not supported. |
What to do? Check debugger logs for more details. |
| 105020 | HYPRErrorASMAuthenticationAuthenticateOutCannotRenderContentFIDO transaction content cannot be rendered. |
What to do? Check debugger logs for more details and make sure that implementation follows SDK documentation recommendations. |
| 105021 | HYPRErrorASMAuthenticationAuthenticateOutUnknownErrorUnknown error occurred during the authentication. |
What to do? 1. User should try to authenticate again. 2. User should restart the application and try again. 3. Admin should analyze Audit Trail logs for this user if the problem is still happening. |
| 105022 | HYPRErrorASMAuthenticationAuthenticateZeroKeyHandlesFIDO cannot find key handles for the current username, aaid, keyIds. |
What to do? 1. Ensure that user have registered with this account before 2. Try to re-register and try again 3. Check logs for more details. |
| UAF ASM- Deregistration (105023-105030) | ||
| 105023 | HYPRErrorASMDeregisterInvalidRequestTypeFIDO deregistration invalid ASM request type. |
What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 105024 | HYPRErrorASMDeregisterBadDegisterParametersFIDO deregistration invalid ASM request. |
What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 105025 | HYPRErrorASMDeregisterAuthenticatorNotFoundFIDO deregistration authenticator not found. |
What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 105026 | HYPRErrorASMDeregisterUnableToParseCommandFIDO deregistration invalid ASM request. |
What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 105027 | HYPRErrorASMDeregisterAccessDeniedFIDO deregistration failed (multiple reasons). |
What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 105028 | HYPRErrorASMDeregisterNoKeyHandleFIDO deregistration cannot find key handles for the current aaid, keyIds. |
What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 105029 | HYPRErrorASMDeregisterHashNotEqualFIDO deregistration khAccessTokenHash from server is not equal to the local one. |
What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 105030 | HYPRErrorASMDeregisterDeleteErrorFIDO deregistration cannot delete public private key pair. |
What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| UAF ASM - General (105031 - 105039) | ||
| 105031 | HYPRErrorASMOpenSettingsInvalidRequestTypeFIDO open settings invalid ASM request type. |
What to do? Try again or request support for more assistance. |
| 105032 | HYPRErrorASMOpenSettingsAuthenticatorNotFoundFIDO open settings authenticator not found. |
What to do? Try again or request support for more assistance. |
| 105033 | HYPRErrorASMOpenSettingsCmdNotSupportedThis error could happened when SDK Developer is trying to use unsupported FIDO command. |
What to do? Check debugger logs for more details and make sure that implementation follows SDK documentation recommendations. |
| 105034 | HYPRErrorASMOpenSettingsUnknownErrorFIDO open setting unknown error. |
What to do? Try again or request support for more assistance. |
| 105035 | HYPRErrorASMGetRegistrationsBadGetRegistrationParametersFIDO get registration invalid ASM request. |
What to do? 1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 105036 | HYPRErrorASMGetRegistrationsInvalidRequestTypeFIDO get registration invalid ASM request type. |
What to do? 1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 105037 | HYPRErrorASMGetRegistrationsAuthenticatorNotFoundFIDO get registration authenticator not found. Usually this error will occur when authentication policy has authenticators which are not available on user's device. |
What to do? Admin should collect more information about user's device and ensure that authentication policy contains supported authentication method. |
| 105038 | HYPRErrorASMGetInfoInvalidRequestTypeFIDO get information invalid ASM request type. |
What to do? 1. User should try to register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| UAF Authenticator Layer (106xxx) | ||
| 106000 | HYPRErrorAuthenticatorUAF Authenticator Layer error. |
What to do? HYPRCore error |
| 106001 | HYPRErrorAuthenticatorRegisterAuthenticatorUnableToParseCommandFIDO registration invalid authenticator command. |
What to do? Try again or request support for more assistance. |
| 106002 | HYPRErrorAuthenticatorRegisterAuthenticatorAuthenticatorNotFoundFIDO registration authenticator not found. |
What to do? Try again or request support for more assistance. |
| 106003 | HYPRErrorAuthenticatorRegisterAuthenticatorNoPublicKeyDataFIDO registration no public key data found. |
What to do? Try again or request support for more assistance. |
| 106004 | HYPRErrorAuthenticatorRegisterAuthenticatorNoRegistrationDataFIDO registration no registration data found. |
What to do? Try again or request support for more assistance. |
| 106005 | HYPRErrorAuthenticatorRegisterAuthenticatorNoSignedDataFIDO registration no signed data created. |
What to do? Try again or request support for more assistance. |
| 106006 | HYPRErrorAuthenticatorRegisterAuthenticatorNoRawSignatureFIDO registration no raw signature created. |
What to do? Try again or request support for more assistance. |
| 106007 | HYPRErrorAuthenticatorRegisterAuthenticatonResultCancelledFIDO registration user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 106008 | HYPRErrorAuthenticatorRegisterAuthenticatonResultFailedFIDO registration failed. |
What to do? Try again or request support for more assistance. |
| 106009 | HYPRErrorAuthenticatorRegisterAuthenticatonResultUnavailableFIDO registration result unavailable. |
What to do? Try again or request support for more assistance. |
| 106010 | HYPRErrorAuthenticatorRegisterAuthenticatonResultUnknownFIDO registration result unknown. |
What to do? Try again or request support for more assistance. |
| 106011 | HYPRErrorAuthenticatorRegisterEnrollmentResultCancelledFIDO registration user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 106012 | HYPRErrorAuthenticatorRegisterEnrollmentResultFailedFIDO registration enrollment failed. |
What to do? Try again or request support for more assistance. |
| 106013 | HYPRErrorAuthenticatorRegisterEnrollmentResultUnavailableFIDO registration enrollment unavailable. |
What to do? Try again or request support for more assistance. |
| 106014 | HYPRErrorAuthenticatorRegisterEnrollmentResultUnknownFIDO registration enrollment result unknown. |
What to do? Try again or request support for more assistance. |
| 106015 | HYPRErrorAuthenticatorRegisterEnrollmentAlreadyEnrolledFIDO registration user already enrolled. |
What to do? Try again or request support for more assistance. |
| 106016 | HYPRErrorAuthenticatorRegisterAuthenticatorGenerateKeyErrorFIDO registration key generation failed. |
What to do? Try again or request support for more assistance. |
| 106017 | HYPRErrorAuthenticatorRegisterAuthenticatorHashAndSignErrorFIDO registration hashing and signing response error. |
What to do? Try again or request support for more assistance. |
| 106018 | HYPRErrorAuthenticatorDeregisterUnableToParseCommandFIDO deregistration invalid authenticator command. |
What to do? Try again or request support for more assistance. |
| 106019 | HYPRErrorAuthenticatorDeregisterAuthenticatorNotFoundFIDO deregistration authenticator not found. |
What to do? Try again or request support for more assistance. |
| 106020 | HYPRErrorAuthenticatorSignUnableToParseCommandFIDO authentication invalid sing command. |
What to do? Try again or request support for more assistance. |
| 106021 | HYPRErrorAuthenticatorSignAuthenticatorNotFoundFIDO authentication authenticator not found. |
What to do? Try again or request support for more assistance. |
| 106022 | HYPRErrorAuthenticatorSignNoAuthenticatorInfoFIDO authentication authenticator info not found. |
What to do? Try again or request support for more assistance. |
| 106023 | HYPRErrorAuthenticatorSignUserNotEnrolledFIDO authentication user not enrolled. |
What to do? Try again or request support for more assistance. |
| 106024 | HYPRErrorAuthenticatorSignZeroKeyHandlesFIDO cannot find key handles for the current username, aaid, keyIds. |
What to do? Try again or request support for more assistance. |
| 106025 | HYPRErrorAuthenticatorSignHashAndSignErrorFIDO sign hashing and signing response error. |
What to do? Try again or request support for more assistance. |
| 106026 | HYPRErrorAuthenticatorSignNoSignatureFIDO failed to sign the command. |
What to do? Try again or request support for more assistance. |
| 106027 | HYPRErrorAuthenticatorSignNoRawSignatureFIDO no raw signature created. |
What to do? Try again or request support for more assistance. |
| 106028 | HYPRErrorAuthenticatorSignAuthenticationUnknownErrorFIDO sign unknown error. |
What to do? Try again or request support for more assistance. |
| 106029 | HYPRErrorAuthenticatorSignAuthenticationAccessDeniedFIDO sign failed (multiple reasons). |
What to do? Try again or request support for more assistance. |
| 106030 | HYPRErrorAuthenticatorSignAuthenticationUserCancelledFIDO sign user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 106031 | HYPRErrorAuthenticatorSignAuthenticationUserNotEnrolledFIDO authentication user not enrolled. |
What to do? Try again or request support for more assistance. |
| 106032 | HYPRErrorAuthenticatorSignTransactionUnknownErrorFIDO transaction sign unknown error. |
What to do? Try again or request support for more assistance. |
| 106033 | HYPRErrorAuthenticatorSignTransactionAccessDeniedFIDO transaction sign failed (multiple reasons). |
What to do? Try again or request support for more assistance. |
| 106034 | HYPRErrorAuthenticatorSignTransactionCannotRenderContentFIDO transaction content cannot be rendered. |
What to do? Try again or request support for more assistance. |
| 106035 | HYPRErrorAuthenticatorSignTransactionResultCancelledFIDO transaction sign user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 106036 | HYPRErrorAuthenticatorGetInfoUnableToParseCommandFIDO get information invalid command. |
What to do? Try again or request support for more assistance. |
| 106037 | HYPRErrorAuthenticatorOpenSettingsUnableToParseCommandFIDO open settings invalid command. |
What to do? Try again or request support for more assistance. |
| 106038 | HYPRErrorAuthenticatorRegisterUserCancelled <br />Operation canceled. |
What to do? Please try again or request support for more assistance. |
| 106039 | HYPRErrorAuthenticatorAuthenticateUserCancelledOperation canceled. |
What to do? Please try again or request support for more assistance. |
| Back to Top | Authenticators (107xxx) |
|
| 107000 | HYPRErrorAuthenticatorImplementationAuthenticator Implementation error. |
What to do? HYPRCore error |
| FaceID (107001-107008) | ||
| 107001 | HYPRErrorFaceIDAuthenticatorFace ID authenticator error. This is a system error returned by the iOS Interface communicating with Face ID Authenticator on the device. |
What to do? Try again or request support for more assistance. |
| 107002 | HYPRErrorFaceIDAuthenticatorNotAvailableFace ID authenticator not available. Usually this happens when iOS can't use Face ID. This can happened due to incomplete permissions or the problem with Face ID on this device. |
What to do? 1. User should ensure that Face ID permissions are granted for this application in the device settings. 2. Ensure that Face ID can be used by any other application. 3. Reboot the device and try again. |
| 107003 | HYPRErrorFaceIDAuthenticatorCannotRenderContentFace ID authenticator cannot render content. |
What to do? Try again or request support for more assistance. |
| 107004 | HYPRErrorFaceIDAuthenticatorConfirmationResultCancelledFace ID authenticator user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 107005 | HYPRErrorFaceIDAuthenticatorDeletionResultNotSupportedFace ID biometric removal not supported. |
What to do? Try again or request support for more assistance. |
| 107006 | HYPRErrorFaceIDAuthenticatorAlreadyEnrolledFace ID authenticator user already enrolled. |
What to do? Try again or request support for more assistance. |
| 107007 | HYPRErrorFaceIDAuthenticatorDeletionResultNotEnrolledOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107008 | HYPRErrorFaceIDAuthenticatorDeletionResultUnknownOperation failed. |
What to do? Please try again or request support for more assistance. |
| Fingerprint (107009-107016) | ||
| 107009 | HYPRErrorFingerprintAuthenticatorFingerprint authenticator error. |
What to do? Try again or request support for more assistance. |
| 107010 | HYPRErrorFingerprintAuthenticatorNotAvailableFingerprint authenticator not available. |
What to do? Navigate to device settings and make sure that Touch ID id registered. Restart the app and try to register/authenticate again. |
| 107011 | HYPRErrorFingerprintAuthenticatorCannotRenderContentFingerprint authenticator cannot render content. |
What to do? Try again or request support for more assistance. |
| 107012 | HYPRErrorFingerprintAuthenticatorConfirmationResultCancelledFingerprint authenticator user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 107013 | HYPRErrorFingerprintAuthenticatorDeletionResultNotSupportedFingerprint biometric removal not supported. |
What to do? Try again or request support for more assistance. |
| 107014 | HYPRErrorFingerprintAuthenticatorAlreadyEnrolledFingerprint authenticator user already enrolled. |
What to do? Try again or request support for more assistance. |
| 107015 | HYPRErrorFingerprintAuthenticatorDeletionResultNotEnrolledOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107016 | HYPRErrorFingerprintAuthenticatorDeletionResultUnknownOperation failed. |
What to do? Please try again or request support for more assistance. |
| PIN (107017-107022) | ||
| 107017 | HYPRErrorPINAuthenticatorAlreadyEnrolledUser is trying to register with PIN, but PIN authenticator user already enrolled. |
What to do? User should deregister before trying to register with this authenticator. |
| 107018 | HYPRErrorPINAuthenticatorCannotRenderContentPIN authenticator cannot render content. |
What to do? 1. Try to re-register and try again 2. Check logs for more details. |
| 107019 | HYPRErrorPINAuthenticatorConfirmationResultCancelledPIN authenticator user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 107020 | HYPRErrorPINAuthenticatorDeletionResultNotEnrolledAuthentication Policy contains PIN Authenticator, but PIN authenticator is not enrolled for this user. |
What to do? User should register PIN or policy should be modified to include only registered authenticators. |
| 107021 | HYPRErrorPINAuthenticatorDeletionResultUnknownPIN authenticator user data deletion error. |
What to do? 1. User should try to de-register again. 2. If the problem is still happening then Admin need to collect logs and analyze it. |
| 107022 | HYPRErrorPINAuthenticatorUserIsNotEnrolledPIN authenticator user not enrolled. |
What to do? User should register PIN or policy should be modified to include only registered authenticators. |
| 107023 | HYPRErrorFingerprintAuthenticatorUserCancelledFingerprint authenticator user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| More FaceID (107024-107038) | ||
| 107024 | HYPRErrorFaceIDAuthenticatorUserCancelledFace ID authenticator user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 107025 | HYPRErrorFaceAuthenticatorAlreadyEnrolledFace authenticator user already enrolled. |
What to do? User should deregister before trying to register with this authenticator. |
| 107026 | HYPRErrorFaceAuthenticatorUserIsNotEnrolledUser is not enrolled with Face Authenticator. |
What to do? Try again or request support for more assistance. |
| 107027 | HYPRErrorFaceAuthenticatorDeregisterUnknownErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107028 | HYPRErrorFaceAuthenticatorCannotRenderContentFace authenticator cannot render content. |
What to do? Try again or request support for more assistance. |
| 107029 | HYPRErrorFaceAuthenticatorUserCancelledFace authenticator user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 107030 | HYPRErrorFaceAuthenticatorEnrollmentResultFailedFace authenticator user enrollment failed. |
What to do? Try again or request support for more assistance. |
| 107031 | HYPRErrorFaceAuthenticatorEnrollmentResultCancelledFace authenticator user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 107032 | HYPRErrorFaceAuthenticatorEnrollmentResultTimedOutFace authenticator enrollment timeout. |
What to do? User should try to register again and ensure that registration done in 60 seconds or less. |
| 107033 | HYPRErrorFaceAuthenticatorEnrollmentResultUnknownErrorFace authenticator user enrollment result unknown. |
What to do? Try again or request support for more assistance. |
| 107034 | HYPRErrorFaceAuthenticatorVerificationResultFailedFace authenticator user verification failed. |
What to do? Try again or request support for more assistance. |
| 107035 | HYPRErrorFaceAuthenticatorVerificationResultCancelledFace authenticator user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 107036 | HYPRErrorFaceAuthenticatorVerificationResultTimedOutFace authenticator verification timeout. |
What to do? Your request did not complete in time. Please try again. |
| 107037 | HYPRErrorFaceAuthenticatorVerificationResultUnknownErrorFace authenticator verification result unknown. |
What to do? Try again or request support for more assistance. |
| 107038 | HYPRErrorFaceAuthenticatorUserDataMigrationFailedFace authenticator user data migration to new version failed. |
What to do? Try again or request support for more assistance. |
| Voice (107040-107053) | ||
| 107040 | HYPRErrorVoiceAuthenticatorAlreadyEnrolledVoice authenticator user already enrolled. User is trying to register with Voice, but it's already enrolled. |
What to do? User should remove existing registration before trying to register with this authenticator again. |
| 107041 | HYPRErrorVoiceAuthenticatorUserIsNotEnrolledThe user is trying to register with Voice Authenticator, but it's not registered. Usually, it happens when authentication policy contains Authenticator which wasn't registered or was removed by the user. |
What to do? 1. Register Voice Authenticator and try again. 2. Modify Authentication policy to only include registered authenticators |
| 107042 | HYPRErrorVoiceAuthenticatorDeregisterUnknownErrorVoice authenticator failed to de-register. |
What to do? 1. De-register Voice Authenticator and try again. 2. Analyze debugger logs for more details. |
| 107043 | HYPRErrorVoiceAuthenticatorCannotRenderContentVoice authenticator cannot render content. |
What to do? Analyze SDK debugger logs and contact HYPR support for the assistance. |
| 107044 | HYPRErrorVoiceAuthenticatorUserCancelledVoice authenticator user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 107045 | HYPRErrorVoiceAuthenticatorEnrollmentResultFailedVoice authenticator user enrollment failed. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 107046 | HYPRErrorVoiceAuthenticatorEnrollmentResultCancelledVoice authenticator user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 107047 | HYPRErrorVoiceAuthenticatorEnrollmentResultTimedOutVoice authenticator enrollment timeout. Usually, it happens when user didn't complete the enrollment process in 60 seconds. |
What to do? User should try to register again in a quiet place and ensure that registration done in 60 seconds or less. |
| 107048 | HYPRErrorVoiceAuthenticatorEnrollmentResultUnknownErrorVoice authenticator user enrollment result unknown. Usually, it happens when user didn't authenticate on time or tried to authenticate with not registered voice. |
What to do? 1. User should try to authenticate with Voice again. 2. Re-register if the problem still occurs. 3. Analyze SDK debugger logs and contact HYPR support for the assistance. |
| 107049 | HYPRErrorVoiceAuthenticatorVerificationResultFailedFailed to authenticate the user with Voice. Usually, it happens when user didn't authenticate on time or tried to authenticate with not registered voice. |
What to do? User should try to authenticate again in a quiet place and ensure that authentication done in 30 seconds or less. |
| 107050 | HYPRErrorVoiceAuthenticatorVerificationResultCancelledVoice authenticator user cancelled. |
What to do? User should try to perform the same action again. Make sure that user is not backgrounding the app during the operation and does not press cancel button at any point of the flow. |
| 107051 | HYPRErrorVoiceAuthenticatorVerificationResultTimedOutVoice authenticator verification timeout. Usually, it happens when user didn't authenticate on time or tried to authenticate with not registered voice. |
What to do? User should try to authenticate again in a quiet place and ensure that authentication done in 30 seconds or less. |
| 107052 | HYPRErrorVoiceAuthenticatorVerificationResultUnknownErrorVoice authenticator verification failed with unknown error. |
What to do? 1. User should try to authenticate again. 2. Admin should analyze SDK logs if the problem is still happening. |
| 107053 | HYPRErrorVoiceAuthenticatorUserDataMigrationFailedVoice authenticator user data migration to new version failed. Usually, it happens after HYPR SDK upgrade. |
What to do? Analyze SDK debugger logs and contact HYPR support for the assistance. |
| Headless PIN (107060-107067) | ||
| 107060 | HYPRErrorPINHeadlessAuthenticatorAlreadyEnrolledOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107061 | HYPRErrorPINHeadlessAuthenticatorCannotRenderContentOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107062 | HYPRErrorPINHeadlessAuthenticatorConfirmationResultCancelledOperation canceled. |
What to do? Please try again or request support for more assistance. |
| 107063 | HYPRErrorPINHeadlessAuthenticatorDeletionResultNotEnrolledOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107064 | HYPRErrorPINHeadlessAuthenticatorDeletionResultUnknownOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107065 | HYPRErrorPINHeadlessAuthenticatorUserIsNotEnrolledOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107066 | HYPRErrorPINHeadlessAuthenticatorEnrollmentViewControllerNilOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107067 | HYPRErrorPINHeadlessAuthenticatorVerificationViewControllerNilOperation failed. |
What to do? Please try again or request support for more assistance. |
| Presence (107080-107083) | ||
| 107080 | HYPRErrorPresenceAuthenticatorEnrollmentViewControllerNilOperation canceled. |
What to do? Please try again or request support for more assistance. |
| 107081 | HYPRErrorPresenceAuthenticatorVerificationViewControllerNilOperation canceled. |
What to do? Please try again or request support for more assistance. |
| 107082 | HYPRErrorPresenceAuthenticatorCannotRenderContentOperation canceled. |
What to do? Please try again or request support for more assistance. |
| 107083 | HYPRErrorPresenceAuthenticatorConfirmationResultCancelledOperation canceled. |
What to do? Please try again or request support for more assistance. |
| Still More FaceID (107084-107086) | ||
| 107084 | HYPRErrorFaceIDAuthenticatorPasscodeNotSetOperation failed. |
What to do? Please check if your passcode is already setup and try again. |
| 107085 | HYPRErrorFaceIDAuthenticatorBiometryLockoutOperation failed. |
What to do? Biometry lockout - please lock the iPhone screen, unlock it using passcode and try again. |
| 107086 | HYPRErrorFaceIDAuthenticatorUnrecognizedFaceOperation failed. |
What to do? Non-registered face is used to scan. Please use the correct face and try again. |
| Palm (1072xx) | ||
| 107200 | HYPRErrorPalmAuthenticatorAlreadyEnrolledOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107201 | HYPRErrorPalmAuthenticatorEnrollmentResultUnknownErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107202 | HYPRErrorPalmAuthenticatorEnrollmentResultCancelled Operationcanceled. |
What to do? Please try again or request support for more assistance. |
| 107203 | HYPRErrorPalmAuthenticatorEnrollmentResultInvalidLicenseOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107204 | HYPRErrorPalmAuthenticatorEnrollmentResultCouldNotConnectToServerOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107205 | HYPRErrorPalmAuthenticatorEnrollmentResultMissingDataForPalmMatchOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107206 | HYPRErrorPalmAuthenticatorEnrollmentResultIncorrectInputDataOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107207 | HYPRErrorPalmAuthenticatorEnrollmentResultCoreSDKCallFailedOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107208 | HYPRErrorPalmAuthenticatorEnrollmentResultCameraNotAuthorizedOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107209 | HYPRErrorPalmAuthenticatorEnrollmentResultCameraConfigFailedOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107210 | HYPRErrorPalmAuthenticatorEnrollmentResultCameraSessionFailedOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107211 | HYPRErrorPalmAuthenticatorEnrollmentResultCameraTorchModeUnavailableOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107212 | HYPRErrorPalmAuthenticatorEnrollmentResultNotSuitableForLivenessCheckOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107213 | HYPRErrorPalmAuthenticatorEnrollmentResultCryptoSecureAPIErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107214 | HYPRErrorPalmAuthenticatorEnrollmentResultCryptoKeychainErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107215 | HYPRErrorPalmAuthenticatorEnrollmentResultCryptoInvalidInputOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107216 | HYPRErrorPalmAuthenticatorEnrollmentResultPalmAlreadyExistsOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107217 | HYPRErrorPalmAuthenticatorEnrollmentResultPalmNotFoundOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107218 | HYPRErrorPalmAuthenticatorEnrollmentResultDiskOperationFailedOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107219 | HYPRErrorPalmAuthenticatorVerificationResultUnknownErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107220 | HYPRErrorPalmAuthenticatorVerificationResultCancelledOperation canceled. |
What to do? Please try again or request support for more assistance. |
| 107221 | HYPRErrorPalmAuthenticatorVerificationResultInvalidLicenseOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107222 | HYPRErrorPalmAuthenticatorVerificationResultCouldNotConnectToServerOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107223 | HYPRErrorPalmAuthenticatorVerificationResultMissingDataForPalmMatchOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107224 | HYPRErrorPalmAuthenticatorVerificationResultIncorrectInputDataOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107225 | HYPRErrorPalmAuthenticatorVerificationResultCoreSDKCallFailedOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107226 | HYPRErrorPalmAuthenticatorVerificationResultCameraNotAuthorizedOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107227 | HYPRErrorPalmAuthenticatorVerificationResultCameraConfigFailedOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107228 | HYPRErrorPalmAuthenticatorVerificationResultCameraSessionFailedOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107229 | HYPRErrorPalmAuthenticatorVerificationResultCameraTorchModeUnavailableOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107230 | HYPRErrorPalmAuthenticatorVerificationResultNotSuitableForLivenessCheckOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107231 | HYPRErrorPalmAuthenticatorVerificationResultCryptoSecureAPIErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107232 | HYPRErrorPalmAuthenticatorVerificationResultCryptoKeychainErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107233 | HYPRErrorPalmAuthenticatorVerificationResultCryptoInvalidInputOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107234 | HYPRErrorPalmAuthenticatorVerificationResultPalmAlreadyExistsOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107235 | HYPRErrorPalmAuthenticatorVerificationResultPalmNotFoundOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107236 | HYPRErrorPalmAuthenticatorVerificationResultDiskOperationFailed Operation failed. |
What to do? Please try again or request support for more assistance. |
| 107237 | HYPRErrorPalmAuthenticatorEnrollmentResultPalmMistmatchError <br />Operation failed. |
What to do? Please try again or request support for more assistance. |
| 107238 | HYPRErrorPalmAuthenticatorVerificationResultPalmMistmatchErrorOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107239 | HYPRErrorPalmAuthenticatorUserIsNotEnrolledOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107240 | HYPRErrorPalmAuthenticatorCannotRenderContentOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107241 | HYPRErrorPalmAuthenticatorUserCancelledOperation canceled. |
What to do? Please try again or request support for more assistance. |
| 107242 | HYPRErrorPalmAuthenticatorEnrollmentResultFailedOperation failed. |
What to do? Please try again or request support for more assistance. |
| 107243 | HYPRErrorPalmAuthenticatorVerificationResultFailedOperation failed. |
What to do? Please try again or request support for more assistance. |
| HYPR ADP Access (108xxx) | ||
| 108000 | HYPRErrorADPNotInitializedADP not initialized. |
What to do? Make sure that ADP initialized with correct configuration. Check debugger logs for more details. |
| 108001 | HYPRErrorADPNotAvailableADP not available. |
What to do? Make sure that ADP initialized with correct configuration. Check debugger logs for more details. |
| 108002 | HYPRErrorADPCannotInitializeMoreThanOneInstanceADP already initialized. |
What to do? Make sure that ADP initialized with correct configuration. Check debugger logs for more details. |
| Back to Top | Offline Mode (109xxx) |
|
| 109000 | HYPRErrorOfflineModeErrorGeneric offline tokens error. |
What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support. |
| 109001 | HYPRErrorOfflineModeNoAccessTokensFoundInPayloadNo offline tokens received from server. |
What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support. |
| 109002 | HYPRErrorOfflineModeNoAccessTokensAuthFoundInPayloadNo offline tokens auth received from server. |
What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support. |
| 109003 | HYPRErrorOfflineModeNoSigningCertFoundInPayloadNo signing certificated received from server. |
What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support. |
| 109004 | HYPRErrorOfflineModeStoreAccessTokensFailedFailed to store offline tokens. |
What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support. |
| 109005 | HYPRErrorOfflineModeRetrieveAccessTokensFailedFailed to retrieve offline tokens. |
What to do? Reach the support. |
| 109006 | HYPRErrorOfflineModeConsumeAccessTokensFailedThe mobile app has received an invalid Offline PINs payload from the server. |
What to do? 1. The user should restart the app and try again. 2. If it didn't resolve the issue, the user should unpair the computer and pair it again to solve this. |
| 109007 | HYPRErrorOfflineModeZeroTokensLeftNo offline tokens left. |
What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support. |
| 109008 | HYPRErrorOfflineModeTokenInvalidSigningCertOffline mode failed. |
What to do? Please try again or request support for more assistance. |
| 109009 | HYPRErrorOfflineModeTokenVerificationFailedOffline mode failed. |
What to do? Please try again or request support for more assistance. |
| 109010 | HYPRErrorOfflineModeStoreDiscardedAccessTokensFailedFailed to store discarded offline tokens. |
What to do? Try one more time and if doesn't work reach the support. |
| 109011 | HYPRErrorOfflineModeTokenBase64URLInvalidFormatTokens Base64URL invalid format. |
What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support. |
| 109012 | HYPRErrorOfflineModeProfileOfflineFieldsMissingOffline token field missing in user profile. |
What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support. |
| 109013 | HYPRErrorOfflineModeFidoAuthPayloadErrorFIDO auth payload error while accessing offline tokens. |
What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support. |
| 109014 | HYPRErrorOfflineModeUafClientResponseErrorUAF client response error while accessing offline tokens. |
What to do? Try regular unlock before next offline token attempt and if doesn't work reach the support. |
| 109015 | HYPRErrorOfflineModeAuthenticationCancelledAuthentication canceled while accessing offline tokens. |
What to do? User canceled the authentication, no action needed. |
| Offline Mode Key Agreement (1010xxx) | ||
| 1010000 | HYPRErrorKeyAgreementErrorOffline mode failed. |
What to do? Please try again or request support for more assistance. |
| 1010001 | HYPRErrorKeyAgreementInvalidCurveNameOffline mode failed. |
What to do? Please try again or request support for more assistance. |
| 1010002 | HYPRErrorKeyAgreementInvalidHashAlgorithmOffline mode failed. |
What to do? Please try again or request support for more assistance. |
| 1010003 | HYPRErrorKeyAgreementInvalidLoginCertAuthOffline mode failed. |
What to do? Please try again or request support for more assistance. |
| 1010004 | HYPRErrorKeyAgreementInvalidPublicKeyFailed to verify the public key for offline mode. Usually, it happens when authentication for the offline mode has failed. |
What to do? User should try to authenticate again. |
| 1010005 | HYPRErrorKeyAgreementInvalidSigningCertOffline mode failed. |
What to do? Please try again or request support for more assistance. |
| 1010006 | HYPRErrorKeyAgreementStorePublicKeyErrorOffline mode failed. |
What to do? Please try again or request support for more assistance. |
| 1010007 | HYPRErrorKeyAgreementStoreSigningCertErrorOffline mode failed. |
What to do? Please try again or request support for more assistance. |
| 1010008 | HYPRErrorKeyAgreementStoreLoginCertErrorOffline mode failed. |
What to do? Please try again or request support for more assistance. |
| 1010009 | HYPRErrorKeyAgreementStoreEncCounterErrorOffline mode failed. |
What to do? Please try again or request support for more assistance. |
| 1010010 | HYPRErrorKeyAgreementInvalidIdentifierOffline mode failed. |
What to do? Please try again or request support for more assistance. |
| 1010011 | HYPRErrorKeyAgreementGenerateRandomAESIVFailedRandom AES IV generation failed during certificate-based login. |
What to do? Reach the support. |
| Audit Events (1011xxx) | ||
| 1011000 | HYPRErrorAuditEventErrorAudit Event failed |
What to do? Audit event failed. Please try again. |
| 1011001 | HYPRErrorAuditEventRetrieveErrorAudit Event failed |
What to do? Audit event failed. Please try again. |
| 1011002 | HYPRErrorAuditEventStoreErrorAudit Event failed. |
What to do? Audit event failed. Please try again. |
| 1011003 | HYPRErrorAuditEventDeleteErrorAudit Event failed. |
What to do? Audit event failed. Please try again. |
| HYPRCore Errors (1020xxx) | ||
| 1020000 | HYPRErrorCoreHMACValidationFailedHMAC validation failed. |
What to do? 1. User should try again. 2. If the problem is still happening, ask an administrator to collect logs and analyze it. |
| Back to Top | Miscellaneous (1030xxx) |
|
| 1030000 | HYPRErrorVersionNegotiationLowerThanSupportedServer API version lower than supported by the SDK. |
What to do? Upgrade your server to use this Mobile SDK version. |
| 1030001 | HYPRErrorVersionNegotiationHigherThanSupportedServer API version higher than supported by the SDK. |
What to do? Update your mobile app and try again. |
| 1030010 | HYPRErrorQRCodeScanPermissionErrorNot enough permissions to enable QR scanner. User declined to grant camera permissions. |
What to do? Navigate to device settings and make sure that app has permissions to use the camera. Restart the app and try again when permissions were granted. |
| 1030011 | HYPRErrorEndpointSecurityRequiredErrorEndpoint Security feature flag Required. |
What to do? Contact HYPR Support to enable the correct feature for this flow. |
| 1030012 | HYPRErrorWindowsWebEnrollmentRequiredErrorWindows web enrollment feature flag required. |
What to do? Contact HYPR Support to enable the correct feature for this flow. |
| 1030013 | HYPRErrorUserAgentRegistrationInvalidPushPayloadInvalid Registration Push Payload. |
What to do? Try again or contact Support. |
| Enterprise Passkey Error Codes (1030014-1030018) | ||
| 1030014 | HYPRErrorEnterprisePasskeyRegistrationFailedPasskey Registration Failed. |
What to do? Try again or contact Support. |
| 1030015 | HYPRErrorEnterprisePasskeysIDPNotEnabledIdP not enabled. |
What to do? Verify the Identity Provider Integration is enabled. |
| 1030016 | HYPRErrorEnterprisePasskeysDomainNotAllowedDomain not allowed. |
What to do? Verify you are securely connected to the correct network. |
| 1030017 | HYPRErrorEnterprisePasskeysNoCredentialNo credential found. |
What to do? Verify you are enrolled and have completed a reigstration/device pairing. |
| 1030018 | HYPRErrorEnterprisePasskeyAuthenticationFailedPasskey authentication failed. |
What to do? Wait 1 minute and try again. If the issue persists, contact an admin. |
HYPR Cloud / HYPR On Prem (Server)
Please note that these errors may be displayed in the HYPR Mobile App as well; this indicates that the root cause of the problem is the server-related error.
| Code | Error | Cause and Resolution |
|---|---|---|
| Back to Top | RP Service Error Codes (1201xxx) |
|
| 1201000 | OOB_AUTH_MISMATCH_ECFIDO auth information supplied does not match the user requesting OOB auth. |
What to do? Ensure that the correct mobile device and user are authenticating the OOB auth request. Check server logs. |
| 1201001 | OOB_AUTH_INTERRUPT_ECUsually the result of the server under load/contention. The authorization request has been interrupted for the ClientRegistrationComplete request. |
What to do? 1. Check the logs for any indications of server failures. 2. The user can retry after 1 minute. |
| 1201002 | OOB_DUP_REG_REQ_ECThe user already has a pending registration request. |
What to do? Device pairing may still be in progress. Try again in a couple of minutes, or contact support if the issue persists. |
| 1201003 | MISSING_PUSH_CREDS_ECThis error indicates that the push provider is not configured for this application. |
What to do? Configure a push provider in the Control Center. |
| 1201004 | OOB_DUP_REQUEST_ECThe user has a pending request with the same ID. |
What to do? Wait for session to timeout over 1 minute or so. Re-try: a Registration may still be in progress. Try again in a couple of minutes, or contact support if the issue persists. |
| 1201005 | INVALID_SESSION_ECThe session provided is not valid. |
What to do? Wait 1 minute and try again, or contact support if the issue persists. |
| 1201006 | UNSUPPORTED_VERSION_ECThe client or device software version is incompatible with the server. |
What to do? Please contact support to confirm that you have the correct software version. |
| 1201007 | OOB_CHALLENGE_NOT_FOUND_ECThe registration request is invalid. |
What to do? Try again after 1 minute or contact support if the issue persists. |
| 1201008 | OOB_REG_REQ_NOT_FOUND_ECThis error indicates that the client cancelled registration and the current operation cannot proceed. |
What to do? Wait 1 minute and try again. |
| 1201009 | DUP_REQUEST_EXCEPTION_ECAn authentication or registration attempt already exists. |
What to do? Please wait 1 minute and try again. If the issue continues, check the audit log within the Control Center. |
| 1201010 | IMAGE_TOO_LARGE_ECThis error indicates that an invalid image was uploaded. |
What to do? The max file size is 256kb. Please try again with a smaller image. |
| 1201011 | SESSION_TIMEOUT_ECThe session is not valid for this request because it has timed out. It took too long to complete the action. |
What to do? The user should restart the app and try to authenticate again. |
| 1201012 | MACHINE_NOT_FOUND_ECThe current machine does not exist in the user's session. |
What to do? Wait 1 minute for the session to expire, and then try again. |
| 1201013 | OOB_AUTH_REQ_NOT_FOUND_ECThe request is invalid for the user's session. OR No authentication payload found. |
What to do? Wait 1 minute for the session to expire, and then try again. |
| 1201014 | COULD_NOT_SAVE_USER_ECThe user's session cannot be found. |
What to do? Wait 1 minute for the session to expire, and then try again. |
| 1201015 | PUSH_USER_REG_ECThis error indicates that there was a problem registering the user for push notifications. |
What to do? The administrator should check that the API token is valid in their push notification settings. |
| 1201016 | SESSION_NOT_FOUND_ECThe user's session cannot be found. |
What to do? Wait 1 minute for the session to expire, and then try again. |
| 1201017 | CLIENT_CREATION_ECThis indicates that there was an internal error creating an SSL client. |
What to do? Wait 1 minute and try again. If the issue persists, contact HYPR support. |
| 1201018 | CLIENT_SETUP_REQUEST_TIMEOUT_ECRegistration failed due to a timeout. |
What to do? The user can wait 1 minute and try again. |
| 1201019 | OOB_CLIENT_SETUP_REQUEST_NOT_FOUND_ECThere was an issue communicating with the client. |
What to do? Wait 1 minute and try again. |
| 1201020 | OOB_CLIENT_REG_SESSION_MISMATCH_ECThe sessionId provided in the request is invalid. |
What to do? Wait 1 minute for the session to expire, and then try again. |
| 1201021 | STATUS_UPDATE_ECThere was a problem updating the status for the machine. |
What to do? Check that the machine is paired and try again. |
| 1201022 | DUPLICATE_WORKSTATION_OP_ECThe authentication failed due to the presence of another pending authentication request. |
This usually happens when the user canceled or failed the first authentication attempt and initiated the second one right away. HYPR by default allows only one user authentication per minute so that the server will cancel the second authentication attempt. What to do? 1. Wait for 1 minute and try again. You may want to restart the HYPR Mobile App. 2. If the issue persists, record the tracer ID displayed on the error screen, and escalate to the Control Center admin to analyze logs for further diagnostics. |
| 1201023 | INVALID_REQUEST_PARAM_ECThe operation failed due to invalid request parameters. |
What to do? Wait for 1 minute and try again. Contact Support if the issue persists. |
| 1201024 | CLIENT_REG_EC |
What to do? Wait for 1 minute and try again. Contact Support if the issue persists. |
| 1201025 | REQUEST_NOT_FOUND_EC |
What to do? Wait for 1 minute and try again. Contact Support if the issue persists. |
| 1201026 | DEVICE_DEREG_ECAn authentication or registration attempt already exists. |
What to do? Please wait 1 minute and try again. If the issue continues, check the audit log within the Control Center. |
| 1201027 | DEREG_IN_PROGRESS_ECThere's a pending unpairing request for this device. |
What to do? Ensure that another de registration attempt is not in progress. Wait for 1 minute and re-try. |
| 1201028 | UAF_ERROR_RESPONSE_FROM_SERVER_EC |
What to do? Ensure that another de registration attempt is not in progress. Wait for 1 minute and re-try. |
| 1201029 | INVALID_WORKSTATION_CONFIGInvalid Workstation Configuration. |
What to do? Verify that the Workstation settings for this application are correct. |
| 1201030 | WORKSTATION_LOCK_ECIssue occurred with Workstation Lock. |
What to do? Wait for 1 minute and try again. Contact support if the issue persists. |
| 1201031 | REGISTRATION_CANCELLED_ECRegistration canceled by client setup. |
What to do? Wait 1 minute and try again. |
| 1201032 | RP_APP_DOES_NOT_EXISTThe machined display name for the provided rpAppId is not found. |
What to do? Verify that the appId is correct and that it currently exists and try again. |
| 1201033 | USER_DOES_NOT_EXISTInvalid username provided. |
What to do? Verify that the username is correct and that it currently exists and try again. |
| 1201034 | DELETE_REG_USER_PROBLEMThere was a problem deleting the user. |
What to do? Wait for 1 minute and try again. Contact support if the issue persists. |
| 1201035 | RP_APP_DOES_NOT_EXISTThe machined display name for the provided rpAppId is not found. |
What to do? Verify that the appId is correct and that it currently exists and try again. |
| 1201036 | RP_MACHINE_DISPLAY_NAME_NOT_FOUNDThe display name for this machine could not be found. |
What to do? Verify that the display name is correct and that it currently exists and try again. |
| 1201037 | WORKSTATION_WEB_LOGIN_ECThere was an issue with Workstation Web Login. |
What to do? Wait for 1 minute and try again. Contact support if the issue persists. |
| 1201038 | REGISTRATION_PERSISTENCE_FAILURE_ECThe information collected during the registration process cannot be saved. |
What to do? Wait for 1 minute and try again. Contact support if the issue persists. |
| 1201039 | REGISTRATION_INVALID_STATE_TRANSITION_ECDuring the registration process, a caller sent a request that is incompatible with the current state of the registration. |
What to do? Wait 1 minute for the session to expire, and then try again. |
| 1201040 | FIDO2_OOB_REQUEST_NOT_FOUND_PROBLEMThere was a problem retrieving FIDO2 OOB Request. |
What to do? Wait 1 minute for the session to expire, and then try again. |
| 1201041 | FEATURE_NOT_FOUNDCannot find a feature with the given name. |
What to do? Verify that the flag name is correct and try again. |
| 1201042 | FEATURE_DEPRECATEDThis feature is deprecated. |
What to do? Cannot update a deprecated feature. Contact HYPR Support to assist in setting the correct features. |
| 1201043 | MAGIC_LINK_NOT_FOUNDCannot find a Magic Link entry for the token given. |
What to do? Verify that the token is correct and try again. |
| 1201044 | MAGIC_LINK_NOT_VALIDMagic Link is not valid for the token given. |
What to do? Verify that the token is correct and try again. |
| 1201045 | FEATURE_NOT_ENABLEDThis feature is not currently enabled. |
What to do? Contact HYPR Support to enable this feature and try again. |
| 1201046 | INVALID_ENDPOINT_API_TOKENThe Endpoint API token is invalid or expired. |
What to do? Verify that the token is correct and try again. |
| 1201047 | INVALID_TOKEN_REQUESTNo registration record for this device and rpApplication. |
What to do? Verify that the token is correct and try again. |
| 1201048 | ENDPOINT_API_TOKEN_NOT_FOUNDThe Token was not found. |
What to do? Verify that the token is correct and try again. |
| 1201049 | DESKTOP_SSO_CHALLENGE_NOT_FOUND_PROBLEMThe SSO challenge is not found in the cache. |
What to do? Try again. Contact HYPR support if the issue persists. |
| 1201050 | DESKTOP_SSO_INVALID_SIGNATURE_PROBLEMSignature validation failed. |
What to do? Try again. Contact HYPR support if the issue persists. |
| 1201051 | DESKTOP_SSO_MISSING_PUBLIC_KEY_PROBLEMThe public key was not found in the certificate. |
What to do? Try again. Contact HYPR support if the issue persists. |
| 1201052 | DESKTOP_SSO_FIDO_SESSION_NOT_FOUND_PROBLEMThe deviceID, rpAppId, or namedUser is null. |
What to do? Try again. Contact HYPR support if the issue persists. |
| 1201053 | MAGIC_LINK_RESETResetting the Magic Link, as it was clicked and no devices were registered. |
What to do? Wait 1 minute and try again, or acquire a new Magic Link. |
| 1201054 | WORKSTATION_CERTIFICATE_ENROLL_REQ_NOT_FOUNDError locating the original request to enroll certificate for this Workstation. |
What to do? |
| 1201055 | WORKSTATION_CERTIFICATE_ENROLL_REQ_FAILEDFailed to submit certificate enrollment request for the Workstation. |
What to do? |
| 1201056 | WORKSTATION_CERTIFICATE_NOT_FOUNDFailed to submit certificate enrollment request for the Workstation. |
What to do? |
| 1201057 | OOB_AUTH_CANCELLED_ECBrowser (OOB) authentication has been cancelled. |
What to do? Mobile device cancelled the auth in progress. This is usually initiated by the user. |
| 1201058 | DEVICE_BROWSER_DEREGISTRATION_FAILED_ECDevice failed to de-register Browser (OOB). |
What to do? Re-try from device or contact support to delete from ControlCenter admin console. |
| 1201059 | DEVICE_WORKSTATION_DEREGISTRATION_FAILED_ECDevice failed to de-register Workstation. |
What to do? Re-try from device or contact support to delete from ControlCenter admin console. |
| 1201060 | WORKSTATION_UNLOCK_ECFailed to unlock Workstation. |
What to do? Wait for a minute and try again. Contact support if the issue persists. |
| 1201061 | DESKTOP_SSO_WEB_REGISTRATION_NOT_FOUNDCould not find a registered web account. |
What to do? The device isn't registered to a web (OOB) account. Register via Device Manager. |
| 1201062 | DESKTOP_SSO_FIDO_SESSION_EXPIREDFIDO session is expired. |
What to do? Lock/Unlock the Workstation to refresh the FIDO session. |
| 1201063 | ILLEGAL_CURRENT_USER_STATEThe logged in user ended up in an unexpected invalid state. |
What to do? Please try logging out and re-logging in and if that does not resolve the issue, please try re-registering the user. |
| 1201064 | DESKTOP_SSO_PROBLEMDesktop SSO workstation client could not sign the challenge. |
What to do? Retry the operation and/or check the workstation logs. |
| 1201065 | INTEGRITY_UAF_GENERATION_PROBLEMThere was a problem with generation of UAF record checksum. |
What to do? Contact support. |
| 1201066 | INTEGRITY_DEVICE_GENERATION_PROBLEMThere was a problem with generation of device record checksum. |
What to do? Contact support. |
| 1201067 | INTEGRITY_UAF_VALIDATION_PROBLEMThere was a problem with validation of UAF record checksum. |
What to do? Contact support. |
| 1201068 | INTEGRITY_DEVICE_VALIDATION_PROBLEMThere was a problem with validation of device record checksum. |
What to do? Contact support. |
| 1201069 | INTEGRITY_NO_EXTENSION_PROBLEMAttempt validating checksum with no extension defined. |
What to do? Contact support. |
| 1201070 | INTEGRITY_FAILED_TO_PARSE_CHECKSUM_TYPEThe crypto provider was requested to use a hash algorithm that is unsupported. |
What to do? Change the hash algorithm to a supported value. |
| 1201071 | UNSUPPORTED_CRYPTO_PROVIDERThe crypto provider requested is unsupported. |
What to do? Change the crypto provider to a supported value. |
| 1201072 | CRYPTO_PROVIDER_UNSUPPORTED_KEY_IDThe crypto provider was requested to use a key id that is unsupported. |
What to do? Change the key id to a supported value. |
| 1201073 | CRYPTO_PROVIDER_UNSUPPORTED_HASH_ALGORITHMThe crypto provider was requested to use a hash algorithm that is unsupported. |
What to do? Change the hash algorithm to a supported value. |
| 1201074 | DB_BATCH_UPDATE_ERRORThe batch database update failed. |
What to do? Please contact support. |
| 1201075 | DESKTOP_SSO_WEB_REGISTRATION_CROSS_CHECK_FAILEDCould not verify the registered web account against the registrations on the device. |
What to do? Ensure that the web account is paired to the mobile used to unlock the Workstation. |
| 1201076 | DB_CRYPTO_VALIDATION_PROBLEMCould not verify the encrypted column. |
What to do? Ensure that the encryption key hasn't been changed. |
| 1201077 | DESKTOP_SSO_MULTIPLE_WEB_REGISTRATIONSMultiple web accounts registered to the device. |
What to do? This scenario is not supported. Try a different log in method or ensure that only one user account is registered to the HYPR web Application. |
| 1201078 | WORKSTATION_CERTIFICATE_REVOKE_REQ_NOT_FOUNDError locating the certificate revocation request. |
What to do? The certificate may have been revoked already. Confirm its revocation in the server logs. |
| 1201079 | EXTERNAL_CA_SERVICE_ERRORError reported by the CA service while signing or revoking a certificate. |
What to do? Check the Control Center error logs and the CA administration console. |
| 1201080 | WEB_ENROLL_REGISTRATION_NOT_FOUNDSigned data are wrong. |
What to do? Please verify if data are signed properly. |
| 1201081 | WEB_ENROLL_SIGNATURE_ISSUEDomain root certificate issue. |
What to do? Please verify the provided certificate. It probably already exists in the db. |
| 1201082 | DOMAIN_CERT_ISSUEDomain root certificate issue. |
What to do? Please verify the provided certificate. |
| 1201083 | INVALID_WFA_LOCKUnauthorized workstation lock. |
What to do? Register the device with the workstation. |
| 1201084 | KC_AUTH_TEMPORARILY_DISABLEDAuthentication attempt has been blocked by brute force detection in keycloak |
What to do? Please wait a minute and try again. If the issue continues, check the audit log within the Control Center. |
| 1201085 | KC_POSSIBLE_BRUTE_FORCE_ATTEMPTPossible brute force attempt detected for user latest failed authentication attempt. |
What to do? Please wait a minute and try again. If the issue continues, check the audit log within the Control Center. |
| 1201086 | ADAPT_POLICY_EVALUATION_PROBLEMRisk policy (Adapt) evaluation request failed. OR Account Temporarily Blocked. May accompany a 403 status code. |
This is a security measure to protect your information. If you believe this is an error or you need assistance, then please contact your administrator. What to do? Check connectivity and configuration in CC. |
| 1201087 | INVALID_ADAPT_CONFIGURATIONRisk policy (Adapt) has incorrect configurations. |
What to do? Check connectivity and configuration in CC. |
| 1201088 | ADAPT_POLICY_EVALUATION_TIMEOUTRisk policy (Adapt) evaluation has timed out, try again or reconfigure timeout. |
What to do? Check connectivity and configuration in CC. |
| 1201089 | ADAPT_POLICY_NOT_FOUNDRisk policy (Adapt) could not be found |
What to do? Check that policyId is correct and try again. |
| 1201090 | FEATURE_ENABLEDThis feature is currently enabled. |
What to do? Contact HYPR Support to disable this feature and try again. |
| 1201091 | AFFIRM_COSTS_TRACKING_PROBLEMAn error occurred with Affirm third party cost incurring service. |
What to do? Please investigate the error details. |
| 1201092 | INVALID_ADAPT_ASSIGNMENTAdapt policy assignment was submitted with invalid parameters. |
What to do? Please check that the evaluation point and policyId are correct. |
| 1201093 | REQUEST_THROTTLEDRequest has been throttled. |
What to do? Ensure a client isn't overwhelming the server. Wait for a bit and try again. |
| 1201094 | SHORT_LINK_NOT_FOUNDThe requested short link could not be found in the system. This may occur if the link has expired, been deleted, or was never created. |
What to do? Verify the short link ID and ensure that it was generated correctly. If the short link has expired or is no longer valid, generate a new short link. Contact support if the issue persists and the link should still be valid. |
| 1201095 | INVALID_SHORT_LINKThe provided link is invalid due to a validation error or formatting issue. It may have been altered or improperly entered |
What to do? Please verify the link for accuracy. If the problem continues, consider generating a new link or reaching out to support for assistance. |
| 1201096 | DEEP_LINK_PHISHING_ATTEMPTThe authentication request has been forced to interrupt due to internal security checks. |
What to do? Try again. Contact HYPR Support if the issue persists. |
| 1201097 | WORKSTATION_CERTIFICATE_REENROLL_FAILEDThe workstation failed to consume the re-enrolled certificate. |
What to do? Try again. Contact HYPR Support if the issue persists. |
| Back to Top | CC Service Error Codes (1202xxx) |
|
| 1202001 | CC_INTERNAL_ERRORThis error indicates a generic server issue. |
What to do? Check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support. |
| 1202002 | CC_RP_USER_N0_REG_DEVICES_ECThe user does not have any registered devices for the rpAppId. |
What to do? The user should register a device under the requested application. |
| 1202003 | INVALID_REG_REQ_ECThe request provided invalid data. |
What to do? Try again. Contact HYPR Support if the issue persists. |
| 1202004 | RP_AUTH_TOKEN_CHECK_FAILED_ECThe provided access token is invalid. |
What to do? Check the access token supplied in the API request. Re-issue a new access token if needed. |
| 1202006 | OOB_DEVICE_PIN_MATCH_ECCould not find corresponding pin request from client. |
What to do? Try again. Contact HYPR support if the issue persists. |
| 1202007 | HOST_AVAILABILITY_ECThis indicates that an internal service was not reachable. |
What to do? Check that all services are available and running. |
| 1202009 | APPLICATION_NOT_FOUND_PROBLEMAn invalid application was used. |
What to do? Check that you have created and set up the application in the Control Center. |
| 1202010 | FIDO_REQ_FAILED_ECThe FIDO operation failed due to invalid request data. |
What to do? Try again. Contact support if the issue persists. |
| 1202011 | WS_AUTH_SESSION_NOT_FOUND_ECThe workstation session was not found. |
What to do? Wait for session to timeout over 1 minute or so. Re-try |
| 1202012 | WEBSOCKET_TRANS_ECThere was an issue with the websocket connection between the server and workstation. |
What to do? Use Offline Mode or restart the computer and try again. |
| 1202013 | WS_AUTH_MATCH_ECAuthorization between the device and workstation failed. |
What to do? Check that the workstation can reach the Active Directory server, and that the workstation HYPR service is running. Otherwise restart the computer, or use Offline Mode. |
| 1202014 | FIDO_SERVER_REQ_ECThe Control Center failed to reach the UAF server. |
What to do? Check that the UAF server is running and reachable. |
| 1202015 | INVALID_PUB_SUB_PAYLOADS_ECThis error indicates an issue with extensions. |
What to do? Try again or contact support if the issue persists. |
| 1202016 | WORKSTATION_NOT_FOUND_PROBLEMThe workstation does not appear to be registered. |
What to do? Try again or contact support if the issue persists. |
| 1202017 | INVALID_CERT_ECThis error indicates a problem with the SSL certificate. |
What to do? Ensure that the certificate is in the correct format and try again. |
| 1202018 | SESSION_CREATION_ECThis error indicates an issue creating a session. |
What to do? Code problem. Check logs for session creation problem. |
| 1202019 | INVALID_ACTION_ID_ECEnsure that the Action ID (Authentication Policy) is setup in Control Center for the Application. Action ID does not match Client Action ID. |
What to do? Check Control Center for policy setup. |
| 1202020 | ACTION_NOT_CONFIGURED_ECThe application setup is incomplete or incorrect. |
What to do? Please ensure that the action ID is configured for RPAppId in the Control Center. |
| 1202021 | INVALID_JSON_REQUEST_ECInvalid data request object was received. |
What to do? Please ensure configurations are valid and try again. |
| 1202022 | DEVICE_NOT_FOUND_ECCould not find the device requested. |
What to do? Please make sure your device has been paired with the computer. |
| 1202023 | PUSH_MESSAGE_SEND_ECThere was a problem sending push notifications to the user. |
What to do? Please make your device is paired, and push notifications are enabled. |
| 1202024 | RELYING_PARTY_USER_NOT_FOUND_ECError sending login recovery e-mail. User could not be found. |
What to do? Please ensure your device is registered to login with this website. |
| 1202025 | WS_AUTH_TIMEOUT_ECThe operation on the workstation has timed out. |
What to do? Wait 1 minute and try again. |
| 1202026 | APP_PUSH_CONFIG_ECThere was an issue with push provider configuration. |
What to do? Please make sure push notifications are enabled, and your device has been paired with the device manager. |
| 1202027 | PUSH_NOT_CONFIG_ECThere was an issue with push provider configuration. Either push is disabled or the url is null. |
What to do? Check Control Center logs and contact HYPR Support for assistance. |
| 1202028 | CHALLENGE_NOT_FOUND_ECThere was an issue with the challenge used in the FIDO operation. |
What to do? Wait 1 minute and try again, check the audit log within the Control Center. |
| 1202029 | INVALID_ADAPTER_URL_RCThere was an error in the adapter processing. The adapter URL is not correct. |
What to do? Ensure that the adapter URL is valid and reachable from the server. |
| 1202030 | ADAPTER_RCThere was an error in the adapter processing. This was the resulting response bean from the adapter. |
What to do? Check server logs for extension problems. |
| 1202031 | EXTENSION_JAR_INVALID_ECThere is an issue with the extension JAR package. |
What to do? Please ensure the identity provider extension follows the rules, and try again. |
| 1202032 | EXTENSION_CONFIG_ECFailed to stop or unload the extension. |
What to do? Please ensure the identity provider extension follows the rules, and try again. |
| 1202033 | EXTENSION_STARTUP_ECFailed to load extensions. Path: |
What to do? Check server logs for failure details. Usually, it's a filesystem permissions issue. |
| 1202034 | EXTENSION_INVOCATION_ECThere was a problem with your identity provider extensions. |
What to do? Check server logs for the specific extension problem. A runtime exception for a third-party product is not known to the server. |
| 1202035 | RP_APP_CACHE_INIT_FAILED_ECFailed to initialize server cache. |
What to do? Server is not able to load applications from server and/or cache them. Check server logs for root cause. |
| 1202036 | DEVICE_NOT_FOUNDMobile device record not found on the server. |
What to do? Might indicate a registration problem or perhaps the mobile device has been unpaired by the user. |
| 1202037 | DEVICE_KEY_INVALID_HMACHMAC of the message payload is invalid. |
What to do? In some APIs the device supplies an HMAC of the message. This allows us to confirm the integrity of the message. Try re-registering the mobile device. |
| 1202038 | INVALID_DEVICE_KEYDevice key in the request is invalid. |
What to do? Registration data could be corrupt. RP app or the server might not be the one we registered with. |
| 1202039 | RECOVERY_PINS_NO_EXISTING_REGWhen revealing recovery PINs, no existing device registrations found. The search was by machineId, rpAppId, deviceId and machineUser. |
What to do? Do a registration if it is a new device or an authentication other wise. Make sure recovery PINs are enabled in the control center. |
| 1202040 | RECOVERY_PINS_MACHINE_NAME_NOT_FOUNDMachineName not found. No matching MachineId found for machineName. |
What to do? For the retrieve recovery PINs API, the machineName is the diplayed name. It is used to find the machineId to query the existing device registrations. The resolution is to provide an existing machineName. |
| 1202041 | RECOVERY_PINS_EMPTY_AGREEMENT_PROPERTYA key agreement handshake component was missing when validating the Recovery PINs authentication. |
Restart registration or authentication. If the issue persists, contact your support. |
| 1202042 | RECOVERY_PINS_AUTH_AGREEMENT_FAILEDValidation of publicKeyAgreementAuth or recoveryPinsAuth failed. |
What to do? There is a mismatch on the keys used to sign the uath. This is likely a legitimately invalid case and someone is trying to send the wrong keys. |
| 1202043 | RECOVERY_PINS_INVALIDInvalid recovery PINs, due to invalid recoveryPinsAuth. |
What to do? Try registration or authentication with a new device. |
| 1202044 | WS_AUTH_SESSION_EMPTY_ECUnable to lookup null/empty sessionId. |
What to do? Wait 1 minute and try again; check the audit log within the Control Center. |
| 1202045 | PUSH_MESSAGE_NOT_FOUND_ECThe requested push message is not available. |
What to do? The device is requesting a Firebase message from the server via poll, but it is not available. This may happen when the message is expired, the HMAC is incorrect, or no payload is sent. |
| 1202046 | ONBOARDING_INVITE_ECInvite to onboarding user was not able to be sent. |
What to do? Wait 1 minute and try again; check the audit log within the Control Center. |
| 1202047 | ONBOARDING_SSO_COMMUNICATION_ECOnboarding was not able to communicate with the SSO Provider. |
What to do? Wait 1 minute and try again; check the audit log within the Control Center. |
| 1202048 | ONBOARDING_GENERIC_ECYour username doesn't exist in your IDP, but it must exist for initial integration. Please refer to the documentation for guidance. |
What to do? Make sure the username is typed correctly and that is exists on your network; then try again. |
| 1202049 | ONBOARDING_SSO_USER_DOESNT_EXIST_ECThe username provided doesn't exist in the SSO provider. |
What to do? Make sure the username is typed correctly and that is exists in your SSO system; then try again. |
| 1202050 | ONBOARDING_TENANT_ID_NOT_FOUNDThe API token provided seems to be invalid for your IdP. |
What to do? Verify your API Token is still valid, then try agian. |
| 1202051 | ONBOARDING_SERVICE_UNAVAILABLEError sending invitation e-mail. This functionality is only available on HYPR Cloud platforms. |
What to do? Email Onboarding Service is only available on HYPR Cloud. |
| 1202052 | RP_USER_ALREADY_INVITEDIt looks like this person has already been invited. |
What to do? The username for this RP App has already been invited and a Magic Link has already been generated for them. Try another username or use Resend Invitation to send a new invitation to this user. |
| 1202053 | PUSH_QR_NOT_ENABLEDThe API token provided seems to be expired for your IdP. |
What to do? Verify the API Token is still valid for your IdP, then try again. |
| 1202054 | INVALID_SERVER_CONFIGThe application name provided is invalid for your IdP. |
What to do? Please check the RP Application configuration in Control Center Advanced Mode. |
| 1202055 | USERNAME_ALIAS_ALREADY_EXISTSWe can't seem to be able to create an OIDC application in your IdP. Please refer to the documentation for guidance. |
What to do? Verify your IdP OIDC Settings, then try again. |
| 1202056 | INT_KC_REALM_CREATION_PROBLEMKeycloak Realm creation failed. |
What to do? Please retry the integration. |
| 1202057 | INT_KC_REALM_RETRIEVE_TOKEN_PROBLEMKeycloak Realm Token failed to be retrieved. |
What to do? Please retry the integration. |
| 1202058 | INT_KC_REALM_RETRIEVE_RETRIEVE_SAML_METADATA_PROBLEMFailed to retrieve Keycloak SAML metadata. |
What to do? Please retry the integration. |
| 1202059 | INT_KC_REALM_CREATE_AUTH_FLOW_PROBLEMFailed to CREATE Auth Flow. |
What to do? Please retry the integration. |
| 1202060 | INT_KC_REALM_ADD_AUTH_FLOW_PROBLEMFailed to ADD Authentication Flow to Realm. |
What to do? Please retry the integration. |
| 1202061 | INT_KC_REALM_GET_AUTH_FLOW_PROBLEMFailed to GET Authentication Flow. |
What to do? Please retry the integration. |
| 1202062 | INT_KC_CREATE_CLIENT_SCOPE_PROBLEMFailed to create the Client scope. |
What to do? Please retry the integration. |
| 1202063 | INT_KC_CREATE_OIDC_CLIENT_PROBLEMKeycloak failed to create the OIDC client. |
What to do? Please retry the integration. |
| 1202064 | INT_KC_CREATE_SAML_CLIENT_PROBLEMKeycloak failed to create the SAML client. |
What to do? Please retry the integration. |
| 1202065 | INT_KC_GET_EXECUTION_FLOW_PROBLEMFailed to get the Keycloak execution flow. |
What to do? Please retry the integration. |
| 1202066 | INT_KC_CONFIGURE_AUTHENTICATOR_PROBLEMFailed to configure the Keycloak Authenticator. |
What to do? Please retry the integration. |
| 1202067 | INT_KC_ENABLE_AUTHENTICATOR_PROBLEMFailed to enable the Keycloak Authenticator. |
What to do? Please retry the integration. |
| 1202068 | INT_KC_GET_SECRETS_PROBLEMFailed to get the Keycloak Secret. |
What to do? Please retry the integration. |
| 1202069 | INT_KC_DELETE_REALM_PROBLEMFailed to delete the Keycloak Realm. |
What to do? Please retry the integration. |
| 1202070 | INT_KC_ADD_USER_PROBLEMFailed to create user in the Realm. |
What to do? Please retry the integration. |
| 1202071 | INT_KC_GET_USER_PROBLEMFailed to get a user from the Realm. |
What to do? Please retry the integration. |
| 1202072 | INT_KC_DELETE_USER_PROBLEMFailed to delete a user from the Realm. |
What to do? Please retry the integration. |
| 1202073 | INT_KC_FLIP_QR_PROBLEMFailed to flip Keycloak QR code. |
What to do? Please retry the integration. |
| 1202074 | INT_KC_API_PROBLEMFailed to call Keycloak API. |
What to do? Fetch settings and adjust the request. |
| 1202075 | INT_KC_FLIP_QR_INVALID_SMARTKEY_RECOVERY_PIN_UPDATEROBLEMInvalid security key or smart-card recovery PIN update request. |
What to do? Fetch settings and adjust the request. |
| 1202076 | INVALID_SMARTKEY_ENROLLMENT_REQUESTInvalid security key or smart-card enrollment request. |
What to do? Fetch settings and adjust the request. |
| 1202077 | UNKNOWN_PUK_DEVICEUnknown PUK device. |
Check security key or smart-card device id. |
| 1202300 | INT_CC_EXT_CONFIG_OIDC_PROBLEMFailed to configure CC Extension. |
What to do? Please retry the integration. |
| 1202301 | INT_CC_EXT_UNABLE_TO_CONFIG_CCAZURE_EXT_PROBLEMFailed to configure CC Extension for Azure. |
What to do? Please retry the integration. |
| 1202302 | INT_CC_UNABLE_TO_GET_CSRF_TOKEN_PROBLEMFailed to get CC CSRF Token for integration operations. |
What to do? Please retry the integration. |
| 1202303 | INT_CC_UNABLE_TO_GENERATE_API_TOKEN_PROBLEMFailed to generate API Tokens for integration operations. |
What to do? Please retry the integration. |
| 1202500 | INT_API_PROBLEMFailed to complete API call. |
What to do? Please retry the integration. |
| 1202502 | APPLICATION_DELETION_PROBLEMUnable to delete the application. |
What to do? Check that you have created and set up the application in the Control Center. |
| 1202503 | APPLICATION_CREATION_PROBLEMUnable to create or update application. |
What to do? Check that you don't have created the same application in the Control Center. |
| 1202504 | DATA_LAKE_API_ECCould not connect to Data Lake API. |
What to do? Check the correct values are present in the DataLakeConfig, and IAM User creds are in Vault. |
| 1202505 | CERTIFICATE_VERIFICATION_ERRORCertificate verification error. |
What to do? Verify your certificate. Check if certification path can be built and all certificates in the chain are valid and there are no CRL checks that are failed. Check network connection to distribution point of CRL. |
| 1202506 | UAF_CONFIGURATION_ERRORCould not read default app name from server configuration. Check Vault setup. |
What to do? Check Vault setup. |
| 1202507 | REDIS_SCRIPT_ERRORThis error indicates a Redis script issue. |
What to do? Check the Redis script. |
| 1202508 | REDIS_QUEUE_ERRORThis error indicates a redis queue issue. |
What to do? Check the Redis script. |
| 1202509 | PROPERTY_CONFIGURATION_ERRORInvalid property configuration. |
What to do? Make sure to add JavaDoc to newly introduced config property. |
| 1202510 | INVALID_ARGUMENT_ERRORInvalid algorithm code problem. |
What to do? Check hash algorithm code in DesktopSSO configuration, CBOR algorithm, or IANA algorithm in FIDO2 configuration. |
| 1202511 | DB_CONFIGURATION_ERRORRO is missing in some service. |
What to do? Check service definition. |
| 1202512 | VERSION_NEGOTIATION_ERRORThere was an error during negotiating version between clientVersion, deviceVersion, serverVersion. |
What to do? Check proper versions. |
| 1202513 | INVALID_ACCESS_TOKEN_ERRORAccess token is invalid. |
What to do? Check yout token. |
| 1202514 | PUSH_NOTIFICATION_PAYLOAD_ERRORInvalid Push Notification Payload Problem. |
What to do? Check the payload. |
| 1202515 | INVALID_EMAIL_ERRORUser e-mail invalid. |
What to do? Provide valid e-mail. |
| 1202516 | INVALID_QR_ERRORQR code is invalid. |
What to do? Check the QR code validity or wait for a new one to generate. |
| 1202517 | DEVICE_REGISTRATION_ERRORThe device registration could not be processed successfully. |
What to do? If the issue persists, contact HYPR Support. |
| 1202519 | INVALID_STATE_TRANSITION_ERRORThere was a state transition problem during device authentication request processing. |
What to do? If the issue persists, contact HYPR Support. |
| 1202520 | MULTIREGION_INTERNAL_ERRORThis error indicates a generic server issue. |
What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support. |
| 1202521 | CONFIGURATION_ERRORThis error indicates a configuration issue. |
What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support. |
| 1202522 | VAULT_CONFIGURATION_ERRORThis error indicates a vault configuration issue. |
What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support. |
| 1202523 | REDIS_CONFIGURATION_ERRORThis error indicates a Redis configuration issue. |
What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support. |
| 1202524 | LOG_FILE_NOT_FINDControlCenter.log doesn't exist. |
What to do? Check the log directory. |
| 1202525 | FEATURE_ACCESS_UNAUTHORIZEDFailed to modify Feature Flag. Lack of Authority. |
What to do? Contact HYPR Support for assistance. |
| 1202526 | FEATURE_TOGGLE_FORBIDDENFeature Flag toggle for the rpApp is forbidden. |
What to do? Don't try to toggle the feature in question. |
| 1202527 | REDIS_SESSION_RECORD_ERRORInvalid session record. |
What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support. |
| 1202528 | CACHE_CONFIGURATION_PROBLEMThis error indicates a cache configuration issue. |
What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support. |
| 1202529 | NAMED_CURVE_PROBLEMThis error indicates a cache configuration issue. |
What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support. |
| 1202530 | WS_MESSAGE_PROBLEMThis error indicates a websocket message issue. |
What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support. |
| 1202531 | MISSING_REGISTRATION_DATAThis error indicates a websocket message issue. |
What to do? The administrator should check the server logs for indicators of an unhandled error. If the issue persists, contact HYPR Support. |
| 1202532 | APPLICATION_SUSPENSION_PROBLEMUnable to suspend application. |
What to do? Check that you have created and set up the application in the Control Center. |
| 1202601 | EXTENSION_WEBHOOK_PROBLEMError invoking intelligent extension webhook. |
What to do? Confirm that the external REST endpoint is responding correctly. |
| 1202602 | CONTROL_POINT_ERROR |
Error in control point subsystem. |
| 1202603 | HEALTH_CHECK_CONFIGURATION_ERROR |
|
| 1202604 | CONTROL_POINT_ERROR |
|
| Back to Top | FIDO2 Service Error Codes (1203xxx) |
|
| 1203001 | FIDO_ERROR_RESPONSE_FROM_SERVER_ECFailed to execute FIDO2 request. |
What to do? Wait 1 minute and try again, check the audit log within the Control Center. |
| 1203002 | EXT_RESP_VALIDATION_ECCould not validate extension response. |
What to do? Wait 1 minute and try again, check the audit log within the Control Center. |
| 1203003 | FIDO2_SETTINGS_NULL_ECFIDO2 settings are null. |
What to do? Please make sure FIDO2 settings are configured. |
| 1203004 | FIDO2_SETTINGS_MODEL_NULL_ECFIDO2 settings model is null. |
What to do? Please make sure the settings model is populated and try again. |
| 1203006 | FIDO2_SERVER_UNREACHABLE_ECThe FIDO2 server is unreachable. |
What to do? Check Control Center logs and contact HYPR Support for assistance. |
| 1203007 | FIDO2_SETTINGS_NOT_ENABLED_ECFIDO2 settings are not currently enabled. |
What to do? Enable FIDO2 and try again. |
| 1203008 | FIDO2_METADATA_PROBLEM_ECMissing FIDO metadata. aaguid=[aaguid] |
What to do? Check Control Center logs and contact HYPR Support for assistance. |
| 1203009 | FIDO2_METADATA_CERTIFICATE_PROBLEM_ECFIDO2 authenticator certificate, specified in the metadata, is about to expire. |
What to do? Update authenticator metadata with the latest copy from the FIDO MetaData Service. |
| 1203010 | FIDO2_SESSION_NOT_FOUND_ECWebAuthn operation cannot be completed because initial session is not found. |
What to do? Try again. If problem persists, contact HYPR Support to increase the FIDO2 session timeout. |
| 1203011 | FIDO2_DPK_VERIFICATION_PROBLEM_ECWebAuthn operation cannot be completed due to DPK problem. |
What to do? Try again. If the problem persists, contact HYPR Support for investigation. |
| 1203012 | FIDO2_POLICY_PROBLEM_ECWebAuthn operation cannot be completed due to FIDO2 policy. |
What to do? Try a different FIDO2 authenticator, or call an administrator for details. |
| 1203013 | FIDO2_INVALID_ORIGIN_ECOrigin returned by client/browser does not match RP origin. |
What to do? Call administrator to verify RP origin in FIDO2 settings is set properly. |
| Back to Top | RADIUS Service Error Codes (1204xxx) |
|
| 1204010 | RADIUS_SERVER_NOT_FOUNDRADIUS server ID was not found. |
What to do? Choose an existing radiusServerId. |
| 1204011 | RADIUS_SERVER_CREATE_CONSTRAINTRADIUS server cannot be created. |
What to do? Check RADIUS server constraints. |
| 1204012 | RADIUS_SERVER_CREATERADIUS server cannot be created. |
What to do? Check RADIUS server data. |
| 1204013 | RADIUS_SERVER_UPDATE_CONSTRAINTRADIUS server cannot be updated. |
What to do? Check RADIUS server constraints. |
| 1204014 | RADIUS_SERVER_UPDATERADIUS server cannot be updated. |
What to do? Check RADIUS server data. |
| 1204015 | RADIUS_SERVER_DELETERADIUS server cannot be deleted. |
What to do? Check RADIUS server data and constraints. |
| 1204016 | RADIUS_CONFIG_NOT_FOUNDRADIUS configuration ID was not found. |
What to do? Choose RADIUS config ID which exists. |
| 1204017 | RADIUS_CONFIG_CREATE_CONSTRAINTRADIUS configuration cannot be created. |
What to do? Check RADIUS config constraints. |
| 1204018 | RADIUS_CONFIG_CREATERADIUS configuration cannot be created. |
What to do? Check RADIUS config data. |
| 1204019 | RADIUS_CONFIG_UPDATE_CONSTRAINTRADIUS configuration cannot be updated. |
What to do? Check RADIUS config constraints. |
| 1204020 | RADIUS_CONFIG_UPDATERADIUS configuration cannot be updated. |
What to do? Check RADIUS config data. |
| 1204021 | RADIUS_CONFIG_DELETERADIUS configuration cannot be deleted. |
What to do? Check RADIUS config data and constraints. |
| 1204022 | RADIUS_CLIENT_NOT_FOUNDRADIUS client ID was not found. |
What to do? Choose RADIUS client ID which exists. |
| 1204023 | RADIUS_CLIENT_CREATE_CONSTRAINTRADIUS client cannot be created. |
What to do? Check RADIUS client constraints. |
| 1204024 | RADIUS_CLIENT_CREATERADIUS client cannot be created. |
What to do? Check RADIUS client data. |
| 1204025 | RADIUS_CLIENT_UPDATE_CONSTRAINTRADIUS client cannot be updated. |
What to do? Check RADIUS client constraints. |
| 1204026 | RADIUS_CLIENT_UPDATERADIUS client cannot be updated. |
What to do? Check RADIUS client data. |
| 1204027 | RADIUS_CLIENT_DELETERADIUS client cannot be deleted. |
What to do? Check RADIUS client data and constraints. |
| 1204028 | RADIUS_SERVER_CACHE_NOT_FOUNDRADIUS server has not updated Control Center with its status yet. |
What to do? Ensure RADIUS server is configured properly and try again later. |
| 1204029 | RADIUS_SERVER_NAME_ALREADY_EXISTSRADIUS server name already exists. |
What to do? Choose a different server name. |
| 1204030 | RADIUS_CONFIG_NAME_ALREADY_EXISTSRADIUS config name already exists. |
What to do? Choose a different config name. |
| 1204031 | RADIUS_CLIENT_NAME_ALREADY_EXISTSRADIUS client name already exists. |
What to do? Choose a different client name. |
| 1204032 | RADIUS_INTEGRATION_ALREADY_EXISTSRADIUS integration name already exists. |
What to do? Use existing RADIUS integration. |
| 1204033 | RADIUS_INTEGRATION_CREATE_CONSTRAINTRADIUS integration cannot be created. |
What to do? Check RADIUS integration constraints. |
| 1204034 | RADIUS_INTEGRATION_CREATERADIUS integration cannot be created. |
What to do? Check RADIUS integration data. |
| 1204035 | RADIUS_INTEGRATION_DELETERADIUS integration cannot be deleted. |
What to do? Check RADIUS integration data and constraints. |
| 1204036 | RADIUS_INTEGRATION_NOT_FOUNDRADIUS integration ID cannot be found. |
What to do? Choose an existing RADIUS integration ID. |
| 1204037 | RADIUS_INTEGRATION_CREATE_INVALID_RP_APPThe RP app value provided for the RADIUS integration is invalid. |
What to do? For a standalone RADIUS integration, the RP app value must be unique. To leverage an existing integration, the RP app must exist and be configured properly. |
| 1204038 | RADIUS_SERVER_RP_APP_INVALIDThe RP app ID for the RADIUS server was not found. |
What to do? Ensure the RP app ID being associated with the RADIUS server exists. |
| 1204039 | RADIUS_CONFIG_RP_APP_INVALIDThe RP app ID for the RADIUS config was not found. |
What to do? Ensure the RP app ID being associated with the RADIUS config exists. |
| 1204040 | RADIUS_CLIENTS_CREATE_CONSTRAINTRADIUS clients cannot be created. |
What to do? Check RADIUS client constraints. |
| 1204041 | RADIUS_CLIENTS_CREATERADIUS clients cannot be created. |
What to do? Check RADIUS client data. |
| 1204042 | RADIUS_ONBOARDING_CREATE_INTEGRATIONRADIUS onboarding cannot create integration. |
What to do? Check integrations setup data. |
| 1204043 | RADIUS_ONBOARDING_CREATE_SERVERRADIUS onboarding cannot create RADIUS server. |
What to do? Check server setup data. |
| 1204044 | RADIUS_ONBOARDING_CREATE_CONFIGURATIONRADIUS onboarding cannot create RADIUS configuration. |
What to do? Check configuration setup data. |
| 1204045 | RADIUS_ONBOARDING_CREATE_CLIENTSRADIUS onboarding cannot create RADIUS clients. |
What to do? Check client setup data. |
| 1204046 | RADIUS_ONBOARDING_CREATERADIUS onboarding cannot be created. |
What to do? Check onboarding setup data. |
| Back to Top | IdP Service Error Codes (1205xxx) |
|
| 1205001 | IDP_USER_DOES_NOT_EXISTIdP user does not exist. |
What to do? Please verify the IdP user exists. |
| 1205002 | IDP_INVALID_API_KEYAPI key has expired or is invalid. |
What to do? Please contact Support. |
| 1205003 | IDP_INVALID_RP_APP_NAMEInvalid RP App name. |
What to do? Please contact Support. |
| 1205004 | IDP_OIDC_CREATE_FAILUREUnable to create OIDC. |
What to do? Please contact Support. |
| 1205005 | IDP_OIDC_APP_CREATE_FAILUREUnable to create OIDC application. |
What to do? Please contact Support. |
| 1205006 | IDP_OIDC_ROUTING_RULE_CREATE_FAILUREError creating OIDC routing rule. |
What to do? Please contact Support. |
| 1205007 | IDP_OIDC_POLICY_RULE_CREATE_FAILUREError creating OIDC policy rule. |
What to do? Please contact Support. |
| 1205008 | IDP_OIDC_CONFIG_FAILUREError configuring OIDC. |
What to do? Please contact Support. |
| 1205009 | IDP_EXTENSION_CONFIG_FAILUREError configuring extension. |
What to do? Please contact Support. |
| 1205010 | IDP_RP_APP_EXTENSION_ASSOC_FAILUREError configuring extension association. |
What to do? Please contact Support. |
| 1205011 | IDP_DEVICE_SCHEMA_CONFIG_FAILUREError configuring device config. |
What to do? Please contact Support. |
| 1205012 | IDP_INVALID_SSO_URLInvalid SSO URL. |
What to do? Please verify the URL is correct. |
| 1205013 | IDP_DUPLICATE_RP_APP_IDDuplicate RP AppID. |
What to do? Please verify there are no other RP applications with the same name. |
| 1205014 | IDP_SSO_PROFILE_IN_USESSO profile is in use. |
What to do? Please contact Support. |
| 1205015 | IDP_SAVED_CONFIGURATION_NOT_FOUNDIDP configuration not found. |
What to do? Please contact Support. |
| 1205018 | IDP_ROUTING_RULE_ENABLE_BAD_REQUESTBad Request found when trying to activate routing rules. |
What to do? Please contact Support. |
| 1205019 | IDP_ROUTING_RULE_DISABLE_BAD_REQUESTBad Request found when trying to deactivate routing rules. |
What to do? Please contact Support. |
| 1205025 | IDP_VALIDATION_ERRORFailed to validate IdP integrations. |
What to do? Please retry the integration. |
| Back to Top | UAF Service Error Codes (1206xxx) |
|
| 1206001 | UAF_CODE_1200_OK(v8.7 and earlier) UAF Code OK (1200). |
What to do? Please contact Support for any questions. |
| 1206002 | UAF_CODE_BAD_REQUESTUAF Code Bad request (1400). |
What to do? Please contact Support. |
| 1206003 | UAF_CODE_UNKNOWN_AAIDUAF Unknown AAID (1480). |
What to do? Please contact Support. |
| 1206004 | UAF_CODE_UNKNOWN_KEYIDUnknown KeyId (1481). |
What to do? Please contact Support for any questions. |
| 1206005 | UAF_CODE_NONCE_INVALIDUAF Code OK (1491). |
What to do? Please contact Support for any questions. |
| 1206006 | UAF_CODE_UNACCEPTABLE_ATTESTATIONUAF Unacceptable Attestation (1496). |
What to do? Please contact Support for any questions. |
| 1206007 | UAF_CODE_UNACCEPTABLE_CONTENTUAF Unacceptable content (1498). |
What to do? Please contact Support for any questions. |
| 1206008 | UAF_CODE_1500_INTERNAL_SERVER_ERROR(v8.7 and earlier) UAF Internal Server Error (1500). |
What to do? Please contact Support for any questions. |
| 1206009 | UAF_CODE_CHALLENGE_INVALIDUAF Internal Error - Invalid Cache (1501). |
What to do? Please contact Support for any questions. |
| 1206010 | UAF_CODE_REGISTRATION_RECORD_NOT_FOUNDUAF Registration record not found (1502). |
What to do? Please contact Support for any questions. |
| 1206011 | UAF_ERROR_CANNOT_FIND_APPCould not retrieve the applications. |
What to do? Please contact Support for any questions. |
| 1206012 | UAF_ERROR_CREATE_UPDATE_APPError creating or updating the application. |
What to do? Please contact Support for any questions. |
| 1206013 | UAF_ERROR_INVALID_CHARACTER_CODEInvalid characters in the field. |
What to do? Please contact Support for any questions. |
| 1206014 | UAF_CANNOT_FIND_APP_CODECannot find the application. Please verify you provided the correct AppId. |
What to do? Please contact Support for any questions. |
| 1206015 | UAF_WRONG_APP_ID_ERROR_CODE(v8.7 and earlier) Incorrect AppID provided. |
What to do? Please contact Support for any questions. |
| 1206016 | UAF_ERROR_CANNOT_GET_USER_LOGINSCould not retrieve the logins for this user. Please make sure all parameters are correct. |
What to do? Please contact Support for any questions. |
| 1206017 | UAF_INVALID_ACTION_CREATE_BEAN_CODECannot validate the JSON create action bean parameter. |
What to do? Please make sure that all necessary value are specified from the CreateUAFActionBean class. |
| 1206018 | UAF_ERROR_DELETE_ACTIONError deleting the action. |
What to do? Please contact Support for any questions. |
| 1206019 | UAF_ERROR_CANNOT_GET_USER_AUTHENTICATORSCould not retrieve the authenticators for this user. Please make sure all parameters are correct. |
What to do? Please contact Support for any questions. |
| 1206020 | UAF_ERROR_LOCKING_USERCould not lock the user for this aaid. |
What to do? Please make sure all inputs are valid. |
| 1206021 | UAF_CODE_1491_SIGN_COUNTER_INVALIDThe difference between the stored count of login attempts and the authenticator count of login attempts has become inconsistent. |
What to do? An authenticator may be malfunctioning or have been cloned. Logs investigation is recommended. |
| 1206022 | UAF_ERROR_DELETING_USERCould not delete the user. |
What to do? Retry deleting or see the logs. |
| 1206023 | UAF_METADATA_CERTIFICATE_PROBLEM_ECThe UAF authenticator certificate specified in the metadata is about to expire. |
What to do? Update authenticator metadata with latest copy from the FIDO MetaDataService. |
| 1206024 | UAF_INVALID_ENCODING_ERRORUAF invalid encoding problem. |
What to do? Check the UAF encoding. |
| 1206025 | UAF_INVALID_INPUT_ERRORUAF invalid input problem. |
What to do? Check the UAF input. |
| 1206026 | UAF_INVALID_REQUEST_ERRORUAF invalid request problem. |
What to do? Check the UAF request. |
| 1206027 | UAF_INVALID_ATTESTATION_STATEMENT_ERRORUAF invalid attestation statement problem. |
What to do? Check the UAF attestation statement. |
| 1206028 | UAF_INVALID_ATTESTATION_OBJECT_ERRORUAF invalid attestation statement problem |
What to do? Check the UAF attestation statement. |
| 1206029 | UAF_INVALID_CLIENT_DATA_ERRORUAF invalid client data problem. |
What to do? Check the UAF client data. |
| 1206030 | UAF_INVALID_AUTHENTICATOR_DATA_ERRORUAF invalid authenticator data problem. |
What to do? Check the UAF client authenticator data. |
| 1206031 |
UAF_INVALID_ATTESTED_CREDENTIAL_DATA_ERRORUAF invalid attested credential data problem. |
What to do? Check the UAF attested credential data. |
| 1206032 |
UAF_INVALID_RPI_HASH_ERRORUAF invalid rpi hash problem. |
What to do? Check the UAF rpi hash. |
| 1206033 |
UAF_INVALID_USER_HANDLE_ERRORUAF User handle is invalid. |
What to do? Check the UAF user handle. |
| 1206034 |
UAF_INVALID_KEY_TYPE_CODE_ERRORUAF key type code problem. |
What to do? Check the UAF key type code. |
| 1206035 |
UAF_INVALID_CURVE_TYPE_CODE_ERRORUAF curve type code problem. |
What to do? Check the UAF curve type code. |
| 1206036 |
UAF_INVALID_ATTESTATION_SIGNATURE_ERRORUAF attestation signature problem. |
What to do? Check UAF attestation signature. |
| 1206037 |
UAF_INVALID_ASSERTION_SIGNATURE_ERRORUAF assertion signature problem. |
What to do? Check UAF assertion signature. |
| 1206038 |
UAF_INVALID_CREDENTIAL_ID_ERRORUAF invalid CredentialId problem. |
What to do? Check UAF CredentialId. |
| 1206039 |
UAF_INVALID_X509_CERTIFICATE_ERRORThe certificate does not meet requirements. |
What to do? Check the certificate. |
| 1206040 |
UAF_INVALID_FIDO2_APP_SETUP_ERRORFIDO2 App setup is invalid. |
What to do? Check FIDO2 App setup. |
| 1206041 |
UAF_INVALID_FIDO2_METADATA_ERRORUAF Authenticator metadata is invalid. |
What to do? Check UAF Authenticator metadata |
| 1206042 |
UAF_INVALID_JWT_ERRORJWT payload is invalid. |
What to do? Check the JWT payload. |
| 1206043 |
UAF_CERTIFICATE_REVOCATION_CHECK_ERRORCertificate revocation check problem. |
What to do? Please contact Support for any questions. |
| 1206044 |
UAF_OPERATION_NOT_PERMITED_ERROROperation is not permitted. |
What to do? Please contact Support for any questions |
| 1206045 |
UAF_PENDING_SESSION_ERRORA session is in progress for this user. |
What to do? Please contact support for any questions. |
| 1206046 |
UAF_UNKNOWN_EXTENSION_ERRORUAF Unregistered extension. |
What to do? Please contact Support for any questions. |
| 1206047 |
UAF_READ_REQUEST_FROM_RESPONSE_ERRORCould not construct UAFRequest from UAFResponse. |
What to do? Please contact Support for any questions. |
| 1206048 |
PENDING_QR_FALLBACK_MSG_NOT_FOUNDPending QR Fallback request not found. |
What to do? Check that activation code is correct and try again. |
| 1206049 |
QR_FALLBACK_NOT_ENABLEDQR Fallback is disabled. |
What to do? Verify that Manual QR retrieval is set to Enabled and try again. |
| 1206050 |
QR_TIMEOUTQR scan timeout. |
What to do? Please scan the QR Code within the alloted time. |
| Back to Top | Identity Verification (IdV) Service Error Codes (1207xxx) |
|
| 1207000 |
USER_INFO_LOOKUP_PROBLEMThere was an issue looking up the user info. |
What to do? Check the error payload for details. |
| 1207001 |
USER_INFO_SERVICE_CONFIG_PROBLEMThere was a configuration issue with the user info service. |
What to do? Check the error payload for details. |
| 1207002 |
ACTION_FAILEDThe source state was incomplete for this workflow. |
What to do? Check the error payload for details. |
| 1207003 |
SOURCE_STATE_INCOMPLETE_PROBLEMThere was an issue calculating the distance from the user's IP address to their home address |
What to do? Ensure the user's computer is connected near their home address. |
| 1207004 |
DISTANCE_FROM_IP_TO_HOME_PROBLEMThe user's home address was not found |
What to do? Add a home address to the user object. |
| 1207005 |
HOME_ADDRESS_NOT_FOUNDCould not find the user's coordinates from their IP address |
What to do? Check the error payload for details. |
| 1207006 |
IP_TO_COORDINATE_LOOKUP_PROBLEMThere was an issue looking up the user info. |
What to do? Check the error payload for details. |
| 1207007 |
ADDRESS_FROM_IP_PROBLEMThe address of the IP could not be determined |
What to do? Please contact support for any questions. |
| 1207008 |
REQUESTER_MAGIC_LINK_PROBLEMThere was a problem with the requester's magic link. |
What to do? Please contact support for any questions. |
| 1207009 |
TRANSITION_FOR_EVENT_NOT_FOUNDThere was no transition found for this event. |
What to do? Please contact support for any questions. |
| 1207010 |
VERIFICATION_FLOW_PROBLEMThere was an issue with the user verification request. |
What to do? Check the error payload for details. |
| 1207011 |
USER_VERIFICATION_REQUEST_PROBLEMThere was an issue with the workflow instance. |
What to do? Check the error payload for details. |
| 1207012 |
WORKFLOW_INSTANCE_PROBLEMThere was an issue with the workflow instance. |
What to do? Check the error payload for details. |
| 1207013 |
CODE_CUSTOMIZATION_PROBLEMThere was an issue with the code customization. |
What to do? Check the error payload for details. |
| 1207014 |
DYNAMIC_CODE_EXECUTION_PROBLEMThere was an issue executing dynamic code. |
What to do? Check the error payload for details. |
| 1207015 |
USER_DIRECTORY_SOURCE_PROBLEMThere was an issue with the user directory source. |
What to do? Check the error payload for details. |
| 1207016 |
OIDC_CLIENT_CONFIG_PROBLEMThere was an issue with the OIDC client config. |
What to do? Check the error payload for details. |
| 1207017 |
USER_NOT_PERMITTED_PROBLEMYou are not allowed to proceed with this flow. |
What to do? Ensure you are using a correct link. |
| 1207018 |
WORKFLOW_PROBLEMThere was an issue with the workflow. |
What to do? Check the error payload for details. |
| 1207019 |
THIRD_PARTY_THROTTLEThere was an issue processing the third-party request. |
What to do? Try again in a few minutes. |
| Back to Top | Certificate Authority (CA) Service Error Codes (1208xxx) |
|
| 1208000 |
CA_NOT_FOUNDThere was no CA found for the given id. |
What to do? Ensure the requested CA belongs to the current chain or one that already exists in CC. |
| 1208001 |
ISSUE_CERTIFICATE_PROBLEMWe were unable to issue the certificate. |
What to do? Please contact support for any questions. |
| 1208002 |
GET_CERTIFICATE_PROBLEMWe were unable to get the certificate. |
What to do? Please contact support for any questions. |
| 1208003 |
REVOKE_CERTIFICATE_PROBLEMWe were unable to revoke the certificate. |
What to do? Please contact support for any questions. |
| 1208004 |
GET_CERTIFICATE_CHAIN_PROBLEMWe were unable to get the certificate chain. |
What to do? Please contact support for any questions. |
HYPR for Android / HYPR SDK for Android
| Code | Error | Cause and Resolution |
|---|---|---|
| 11100 |
HYPR_DISPLAY_CODE_CANCELLEDOperation was cancelled. |
This error indicates the user has entered in an incorrect 'user presence' check when prompted for their workstation password. During the pairing process, an enterprise may require the user to type in their current password one final time to validate that they are the professional who has logged into the workstation. When this is incorrectly entered, such as in the case where a rogue or malicious user tries to register on a colleague's unlocked workstation, the pairing process will not complete. What to do? 1. Check that the user is on a secure network (office or VPN) try again. This will ensure the user is ready to begin pairing. 2. If the issue persists - Try to register again but proceed quickly through the pairing process. This will ensure that end user speed is not the cause of the issue. 3. If the issue persists - Guide the user to reboot workstation before trying again. |
| 11100 | Operation cancelled. Please try again. | The cancel button or back button was pressed during a PIN authentication. What to do? No resolution is needed as this is normal behavior. |
| 11100 |
HYPR_DISPLAY_CODE_CANCELLEDOperation cancelled. Please try again. |
The cancel button or back button was pressed during a fingerprint authentication. What to do? No resolution is needed as this is normal behavior. |
| 11100 |
HYPR_DISPLAY_CODE_CANCELLEDAuthentication was cancelled. |
The cancel button or back button was pressed during a face/voice authentication. What to do? No resolution is needed as this is normal behavior. |
| 11101 |
HYPR_DISPLAY_CODE_CANCELLED_WITH_OFFLINE_TOKEN_RETURNEDUnlock Operation was cancelled but returned an Offline Token PIN. |
|
| 111010 |
HYPR_DISPLAY_CODE_REG_ATT_TYPE_INVALIDRegistration Failed. Please try again or contact your support for more detail. |
Authenticator does not support the attestation type. This occurs when a policy is set to use a Full Basic Authenticator ADP SDK, but the developer used a Surrogate Authenticator Prefs SDK instead. What to do? Modify your policy to use the correct AAIDs. |
| Back to Top | ASM / Authentication Errors (112xxx) |
|
| 112001 |
HYPR_DISPLAY_CODE_ASM_REG_TO_AUTH_NULLOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112002 |
HYPR_DISPLAY_CODE_ASM_AUTH_TO_AUTH_NULLOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112003 |
HYPR_DISPLAY_CODE_ASM_AUTH_TO_AUTH_KEYIDS_NOT_EXISTOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112004 |
HYPR_DISPLAY_CODE_ASM_AUTH_TO_ASM_PARSEOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112005 |
HYPR_DISPLAY_CODE_ASM_DEREG_TO_AUTH_NULLOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112006 |
HYPR_DISPLAY_CODE_ASM_GET_INFO_AUTH_INFOS_NULLOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112007 |
HYPR_DISPLAY_CODE_ASM_GETINFO_PARSEOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112008 |
HYPR_DISPLAY_CODE_ASM_GETINFO_METADATAOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112009 |
HYPR_DISPLAY_CODE_ASM_GETINFO_AAIDOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112010 |
HYPR_DISPLAY_CODE_ASM_INTENTMANAGER_AUTH_TO_ASM_OUT_NULLOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112011 |
HYPR_DISPLAY_CODE_ASM_OPENSETTINGS_AUTH_NULLOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112012 |
HYPR_DISPLAY_CODE_ASM_DATA_DESERIALIZE_FAILOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112013 |
HYPR_DISPLAY_CODE_ASM_DATA_CUSTOM_DESERIALIZE_FAILOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112014 |
HYPR_DISPLAY_CODE_ASM_INTENTMANAGER_INTENTTYPE_NULLOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112015 |
HYPR_DISPLAY_CODE_ASM_INTENTMANAGER_REQUESTTYPE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112016 |
HYPR_DISPLAY_CODE_ASM_INTENTMANAGER_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112017 |
HYPR_DISPLAY_CODE_ASM_INTENTMANAGER_REQUESTTYPE_NULLOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112018 |
HYPR_DISPLAY_CODE_ASM_INTENTMANAGER_LISTENER_REQUESTTYPE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112019 |
HYPR_DISPLAY_CODE_ASM_BASEACTIVITY_DISCOVERY_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112020 |
HYPR_DISPLAY_CODE_ASM_BASEACTIVITY_AUTHENTICATOR_NULLOperation Failed. Please try again or contact your support for more detail. |
ASM Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112501 |
HYPR_DISPLAY_CODE_AUTH_FB_NOT_SUPPORTED_PREFS_MODEOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112502 |
HYPR_DISPLAY_CODE_AUTH_BASE_TLV_NULLOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112503 |
HYPR_DISPLAY_CODE_AUTH_BASE_TLV_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112504 |
HYPR_DISPLAY_CODE_AUTH_BASE_AUTH_UI_RESULT_NULLOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112505 |
HYPR_DISPLAY_CODE_AUTH_BASE_BASETLV_NULLOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112506 |
HYPR_DISPLAY_CODE_AUTH_BASE_AUTH_NULLOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112507 |
HYPR_DISPLAY_CODE_AUTH_BASE_SETTLV_FAILEDOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112508 |
HYPR_DISPLAY_CODE_AUTH_BASE_SETBASETLV_NULLOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112509 |
HYPR_DISPLAY_CODE_AUTH_AUTHTLVOUT_PRIV_KEY_NOT_EXISTOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112510 |
HYPR_DISPLAY_CODE_AUTH_REGTOASM_PARSE_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112511 |
HYPR_DISPLAY_CODE_AUTH_AUTHINTLV_TRANS_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112512 |
HYPR_DISPLAY_CODE_AUTH_REGOUTTLV_KRD_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112513 |
HYPR_DISPLAY_CODE_AUTH_TLVPROC_TAG_GET_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112514 |
HYPR_DISPLAY_CODE_AUTH_TLVPROC_TAG_SET_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112515 |
HYPR_DISPLAY_CODE_AUTH_TLVPROC_TAG_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112516 |
HYPR_DISPLAY_CODE_AUTH_TLVPROC_TAG_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112517 |
HYPR_DISPLAY_CODE_AUTH_TLVPROC_TAG_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112518 |
HYPR_DISPLAY_CODE_AUTH_TLVPROC_RES_REG_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112519 |
HYPR_DISPLAY_CODE_AUTH_TLVPROC_RES_AUTH_EMPTY_RAWKEYOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112520 |
HYPR_DISPLAY_CODE_AUTH_TLVPROC_RES_AUTH_EMPTY_KEYIDOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112521 |
HYPR_DISPLAY_CODE_AUTH_TLVPROC_RES_AUTH_EMPTY_USERNAMEOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112522 |
HYPR_DISPLAY_CODE_AUTH_TLVPROC_RES_AUTH_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112523 |
HYPR_DISPLAY_CODE_AUTH_TLVPROC_RES_GET_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112524 |
HYPR_DISPLAY_CODE_AUTH_TLVPROC_RES_SET_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112525 |
HYPR_DISPLAY_CODE_AUTH_TLVPROC_RES_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112526 |
HYPR_DISPLAY_CODE_AUTH_TLVPROC_RES_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112527 |
HYPR_DISPLAY_CODE_AUTH_BASE_RES_TLVRESP_NULLOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112528 |
HYPR_DISPLAY_CODE_AUTH_BASE_RES_DATA_NULLOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112529 |
HYPR_DISPLAY_CODE_AUTH_BASE_RES_NO_STATUSDATAOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112530 |
HYPR_DISPLAY_CODE_AUTH_BASE_RECTLV_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112531 |
HYPR_DISPLAY_CODE_AUTH_DBENC_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 112532 |
HYPR_DISPLAY_CODE_AUTH_ERR_ASM_LOWEROperation Failed. Please try again or contact your support for more detail. |
Authenticator Internal Error What to do? Internal SDK error. Check the logs for more details. |
| Back to Top | FIDO Client Errors (113xxx) |
|
| 113001 |
HYPR_DISPLAY_CODE_FC_TF_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113002 |
HYPR_DISPLAY_CODE_FC_TF_SERVER_FAILOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113003 |
HYPR_DISPLAY_CODE_FC_ASMAUTH_POL_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113004 |
HYPR_DISPLAY_CODE_FC_ASMAUTH_POL_ACC_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113005 |
HYPR_DISPLAY_CODE_FC_ASMAUTH_POL_ACC_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113006 |
HYPR_DISPLAY_CODE_FC_ASMREQIN_INTENT_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113007 |
HYPR_DISPLAY_CODE_FC_ASMREQIN_INFO_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113008 |
HYPR_DISPLAY_CODE_FC_AAID_ACT_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113009 |
HYPR_DISPLAY_CODE_FC__HFC_ACT_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113010 |
HYPR_DISPLAY_CODE_FC_IMBASE_ERR_NO_LOWEROperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113011 |
HYPR_DISPLAY_CODE_FC_IMCLIENT_PROCINT_TYPE_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113012 |
HYPR_DISPLAY_CODE_FC_IMCLIENT_PROCINT_CHECK_DISC_FAILOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113013 |
HYPR_DISPLAY_CODE_FC_IMCLIENT_PROCINT_OP_DISC_FAILOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113014 |
HYPR_DISPLAY_CODE_FC_IMCLIENT_PROCINT_OPCOMP_DISC_FAILOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113015 |
HYPR_DISPLAY_CODE_FC_IMCLIENT_PROCINT_INVALID_TYPEOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113016 |
HYPR_DISPLAY_CODE_FC_IMCLIENT_ACTRES_MAI_KEYAAID_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113017 |
HYPR_DISPLAY_CODE_FC_IMCLIENT_ACTRES_MAI_AAID_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113018 |
HYPR_DISPLAY_CODE_FC_IMCLIENT_PROCACTRES_GETREG_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113019 |
HYPR_DISPLAY_CODE_FC_IMCLIENT_PROCACTRES_CHOOSE_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113020 |
HYPR_DISPLAY_CODE_FC_IMGETREG_INTENT_DATA_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113021 |
HYPR_DISPLAY_CODE_FC_IMGETREG_INTENT_MESSAGE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113022 |
HYPR_DISPLAY_CODE_FC_IMGETREG_INTENT_FAILOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113023 |
HYPR_DISPLAY_CODE_FC_IMGETREG_INTENT_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113024 |
HYPR_DISPLAY_CODE_FC_IMGETREG_PROC_JSONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113025 |
HYPR_DISPLAY_CODE_FC_IMGETREG_PROC_CODEOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113026 |
HYPR_DISPLAY_CODE_FC_IMGETREG_OPFIN_MESSAGE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113027 |
HYPR_DISPLAY_CODE_FC_IMGETREG_OPFIN_MESSAGE_JSONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113028 |
HYPR_DISPLAY_CODE_FC_IMGETREG_POPAPPREG_AAID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113029 |
HYPR_DISPLAY_CODE_FC_IMGETREG_PROCOPINT_DISC_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113030 |
HYPR_DISPLAY_CODE_FC_PROCOPINT_ACTNOTFOUND_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113031 |
HYPR_DISPLAY_CODE_FC_PROCOPINT_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113040 |
HYPR_DISPLAY_CODE_FC_ITDIS_JSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113041 |
HYPR_DISPLAY_CODE_FC_ITDIS_ACTNOTFOUND_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113050 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCBASE_HEAD_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113051 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCBASE_HEAD_VEROperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113052 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCBASE_UPV_VEROperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113053 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCBASE_ACTNOTFOUND_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113054 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCBASE_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113055 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCTF_TYPE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113056 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCTF_JSONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113057 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCTF_EMPTY_CACHEOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113058 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCTF_NOT_HTTPSOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113059 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCMSG_HEADREQHIGH_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113060 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCMSG_INDEX_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113061 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCMSG_INTENT_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113062 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCMSG_JSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113063 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCMSG_ACTNOTFOUND_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113064 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCMSG_SEC_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113065 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCMSG_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113066 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCMSG_OP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113067 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCACTRES_OP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113068 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCASMRESP_REG_FAILOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113069 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCASMRESP_REG_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113070 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCASMRESP_AUTH_FAILOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113071 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCASMRESP_AUTH_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113072 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCASMRESP_OP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113073 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCASMRESP_MSGEXTRA_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113074 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCASMRESP_MSGEXTRA_JSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113075 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCASMRESP_MSGEXTRA_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113080 |
HYPR_DISPLAY_CODE_FC_OPMANBASE_SENDRES_ASMINTENT_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113081 |
HYPR_DISPLAY_CODE_FC_OPMANBASE_PROCREQ_AUTHINFO_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113082 |
HYPR_DISPLAY_CODE_FC_OPREG_PROCOP_MSG_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113083 |
HYPR_DISPLAY_CODE_FC_OPREG_PROCOP_REQ_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113084 |
HYPR_DISPLAY_CODE_FC_OPREG_PROCOP_FCAPPID_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113085 |
HYPR_DISPLAY_CODE_FC_OPREG_PROCOP_REQ_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113086 |
HYPR_DISPLAY_CODE_FC_OPAUTH_PROCOP_MSG_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113087 |
HYPR_DISPLAY_CODE_FC_OPAUTH_PROCOP_REQ_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113088 |
HYPR_DISPLAY_CODE_FC_OPAUTH_PROCOP_FCAPPID_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113089 |
HYPR_DISPLAY_CODE_FC_OPAUTH_PROCOP_REQ_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113090 |
HYPR_DISPLAY_CODE_FC_OPDEREG_PROCOP_REQ_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113091 |
HYPR_DISPLAY_CODE_FC_OPDEREG_PROCOP_REQ_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113092 |
HYPR_DISPLAY_CODE_FC_OPDEREG_PROCOP_ASMINFO_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113093 |
HYPR_DISPLAY_CODE_FC_OPDEREG_PROCOP_AAID_CANNOT_DEREGOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113094 |
HYPR_DISPLAY_CODE_FC_OPGETINFO_ASMINFO_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113095 |
HYPR_DISPLAY_CODE_FC_OPGETREG_INDEX_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113096 |
HYPR_DISPLAY_CODE_FC_OPGETREG_ASMINFO_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113097 |
HYPR_DISPLAY_CODE_FC_OPOPEN_ASMINFO_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113073 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCASMRESP_MSGEXTRA_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113074 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCASMRESP_MSGEXTRA_JSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113075 |
HYPR_DISPLAY_CODE_FC_ITOP_PROCASMRESP_MSGEXTRA_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113080 |
HYPR_DISPLAY_CODE_FC_OPMANBASE_SENDRES_ASMINTENT_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113081 |
HYPR_DISPLAY_CODE_FC_OPMANBASE_PROCREQ_AUTHINFO_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113082 |
HYPR_DISPLAY_CODE_FC_OPREG_PROCOP_MSG_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113083 |
HYPR_DISPLAY_CODE_FC_OPREG_PROCOP_REQ_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113084 |
HYPR_DISPLAY_CODE_FC_OPREG_PROCOP_FCAPPID_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113085 |
HYPR_DISPLAY_CODE_FC_OPREG_PROCOP_REQ_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113086 |
HYPR_DISPLAY_CODE_FC_OPAUTH_PROCOP_MSG_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113087 |
HYPR_DISPLAY_CODE_FC_OPAUTH_PROCOP_REQ_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113088 |
HYPR_DISPLAY_CODE_FC_OPAUTH_PROCOP_FCAPPID_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113089 |
HYPR_DISPLAY_CODE_FC_OPAUTH_PROCOP_REQ_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113090 |
HYPR_DISPLAY_CODE_FC_OPDEREG_PROCOP_REQ_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113091 |
HYPR_DISPLAY_CODE_FC_OPDEREG_PROCOP_REQ_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113092 |
HYPR_DISPLAY_CODE_FC_OPDEREG_PROCOP_ASMINFO_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113093 |
HYPR_DISPLAY_CODE_FC_OPDEREG_PROCOP_AAID_CANNOT_DEREGOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113094 |
HYPR_DISPLAY_CODE_FC_OPGETINFO_ASMINFO_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113095 |
HYPR_DISPLAY_CODE_FC_OPGETREG_INDEX_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113096 |
HYPR_DISPLAY_CODE_FC_OPGETREG_ASMINFO_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 113097 |
HYPR_DISPLAY_CODE_FC_OPOPEN_ASMINFO_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Internal Error What to do? Internal SDK error. Check the logs for more details. |
| Back to Top | General Errors (114xxx) |
|
| 114010 |
HYPR_DISPLAY_CODE_OPERATION_FAILEDOperation Failed. Please try again or contact your support for more detail. |
Any generic failure that is not caused by the user but rather the underlying framework. Example: null pointer exceptions, invalid states, operating system errors, invalid develop implementations of interfaces, etc. What to do? Check the logs for more details. |
| 114011 |
HYPR_DISPLAY_CODE_FACETID_FAILEDFacetId Check Failed. Please contact your support for more detail. |
The FacetId generated by the top-level application is not present on the Fido Server. What to do? The FacetId needs to be added to the Fido Server FacetId list. |
| 114012 |
HYPR_DISPLAY_CODE_DISCOVERY_FAILEDDiscovery Failed due to no Authenticator matching the policy. Please contact your support for more detail. |
There was no valid authenticator on the device that matched the policy from the server. What to do? Be sure that you are using an authentication that matches with the set policy. Please contact your support for more detail. |
| 114013 |
HYPR_DISPLAY_CODE_SERVER_API_VERSION_TOO_LOWOperation Failed. Please contact your support for more detail. |
The negotiated server API version is too low for the attempted operation. What to do? Upgrade the server to a version that supports the operation. |
| 114020 |
HYPR_DISPLAY_CODE_HARDWARE_NOT_SUPPORTEDAuthenticator Hardware Not Supported. Please contact your support for more detail. |
The authenticator hardware is not supported on the device which resulted in an invalid application state. What to do? This error is unlikely, but may occur if HYPR is used with a non-HYPR FIDO Client. Please contact your support for more detail. |
| 114030 |
HYPR_DISPLAY_CODE_NOT_REGISTEREDAuthentication failed. Palm not recognized. Please try again. |
Palm recognition failed due to the palm not being recognized. What to do? Please try again if your palm is registered with this device. |
| 114040 |
HYPR_DISPLAY_CODE_TRANSACTION_INVALIDTransaction Invalid. Please contact your support for more detail. |
There is a list of transactions specified in the JSON, however, there is no transaction with the type "text/plain". What to do? Correct the JSON being sent in the push notification. |
| 114050 |
HYPR_DISPLAY_CODE_PERMISSION_DENIEDOperation failed. This app needs permission to use the camera. Please enable it in the app\’s settings. |
Camera permissions were denied when attempting to scan a barcode. What to do? This app needs permission to use the camera. Please enable it in the app's settings. |
| 114060 |
HYPR_DISPLAY_CODE_SERVER_ERROROperation Failed. Please try again or contact your Support for more detail. |
This a generic error returned by the server to the HYPR Mobile App during the operation. It is a catch-all for several conditions; the root cause should be analyzed by reviewing Audit Trail logs and searching on the trace ID. What to do? 1. Restart the HYPR Mobile App and try again. 2. If the issue persists, record the trace ID displayed on the error screen and send it to the Control Center administrator to analyze the logs. |
| 114070 |
HYPR_DISPLAY_CODE_INVALID_SSLOperation Failed. Please try again or contact your support for more detail. |
Invalid SSL credentials were used. What to do? Make sure that your SSL credentials are correct. |
| 114071 |
HYPR_DISPLAY_CODE_MALFORMED_URLOperation Failed. Please try again or contact your support for more detail. |
Malformed Server URL was received or set in the application. What to do? Check the URLs being set in the application or in the barcode. |
| 114080 |
HYPR_DISPLAY_CODE_NO_NETWORKOperation failed. Seems like you have no internet connection. Make sure you are connected to the internet and try again. |
No internet connection. What to do? Make sure you are connected to the internet and try again. |
| 114090 |
HYPR_DISPLAY_CODE_APP_BACKGROUNDEDOperation cancelled. Please try again. |
This error occurs if the app was backgrounded at any time during an operation. What to do? Please try again, making sure to not background the app. |
| 114095 |
HYPR_DISPLAY_CODE_LOCATION_DENIED_OR_DISABLEDCannot get location because permission not given or location is disabled |
What to do? Internal SDK error. Check the logs for more details. |
| 114096 |
HYPR_DISPLAY_CODE_LOCATION_NO_CLIENT_AVAILABLECannot get location because no location clients are available. |
What to do? Internal SDK error. Check the logs for more details. |
| 114010 |
HYPR_DISPLAY_CODE_OPERATION_FAILEDOperation Failed. Please try again or contact your support for more detail. |
Any generic failure that is not caused by the user but rather the underlying framework. Example: null pointer exceptions, invalid states, operating system errors, invalid develop implementations of interfaces, etc. What to do? Check the logs for more details. |
| 114011 |
HYPR_DISPLAY_CODE_FACETID_FAILEDFacetId Check Failed. Please contact your support for more detail. |
The FacetId generated by the top-level application is not present on the Fido Server. What to do? The FacetId needs to be added to the Fido Server FacetId list. |
| 114012 |
HYPR_DISPLAY_CODE_DISCOVERY_FAILEDDiscovery Failed due to no Authenticator matching the policy. Please contact your support for more detail. |
There was no valid authenticator on the device that matched the policy from the server. What to do? Be sure that you are using an authentication that matches with the set policy. Please contact your support for more detail. |
| 114013 |
HYPR_DISPLAY_CODE_SERVER_API_VERSION_TOO_LOWOperation Failed. Please contact your support for more detail. |
The negotiated server API version is too low for the attempted operation. What to do? Upgrade the server to a version that supports the operation. |
| 114020 |
HYPR_DISPLAY_CODE_HARDWARE_NOT_SUPPORTEDAuthenticator Hardware Not Supported. Please contact your support for more detail. |
The authenticator hardware is not supported on the device which resulted in an invalid application state. What to do? This error is unlikely, but may occur if HYPR is used with a non-HYPR FIDO Client. Please contact your support for more detail. |
| 114030 |
HYPR_DISPLAY_CODE_NOT_REGISTEREDAuthentication failed. Palm not recognized. Please try again. |
Palm recognition failed due to the palm not being recognized. What to do? Please try again if your palm is registered with this device. |
| 114040 |
HYPR_DISPLAY_CODE_TRANSACTION_INVALIDTransaction Invalid. Please contact your support for more detail. |
There is a list of transactions specified in the JSON, however, there is no transaction with the type "text/plain". What to do? Correct the JSON being sent in the push notification. |
| 114050 |
HYPR_DISPLAY_CODE_PERMISSION_DENIEDOperation failed. This app needs permission to use the camera. Please enable it in the app\’s settings. |
Camera permissions were denied when attempting to scan a barcode. What to do? This app needs permission to use the camera. Please enable it in the app's settings. |
| 114060 |
HYPR_DISPLAY_CODE_SERVER_ERROROperation Failed. Please try again or contact your Support for more detail. |
This a generic error returned by the server to the HYPR Mobile App during the operation. It is a catch-all for several conditions; the root cause should be analyzed by reviewing Audit Trail logs and searching on the trace ID. What to do? 1. Restart the HYPR Mobile App and try again. 2. If the issue persists, record the trace ID displayed on the error screen and send it to the Control Center administrator to analyze the logs. |
| 114070 |
HYPR_DISPLAY_CODE_INVALID_SSLOperation Failed. Please try again or contact your support for more detail. |
Invalid SSL credentials were used. What to do? Make sure that your SSL credentials are correct. |
| 114071 |
HYPR_DISPLAY_CODE_MALFORMED_URLOperation Failed. Please try again or contact your support for more detail. |
Malformed Server URL was received or set in the application. What to do? Check the URLs being set in the application or in the barcode. |
| 114080 |
HYPR_DISPLAY_CODE_NO_NETWORKOperation failed. Seems like you have no internet connection. Make sure you are connected to the internet and try again. |
No internet connection. What to do? Make sure you are connected to the internet and try again. |
| 114090 |
HYPR_DISPLAY_CODE_APP_BACKGROUNDEDOperation cancelled. Please try again. |
This error occurs if the app was backgrounded at any time during an operation. What to do? Please try again, making sure to not background the app. |
| 114095 |
HYPR_DISPLAY_CODE_LOCATION_DENIED_OR_DISABLEDCannot get location because permission not given or location is disabled |
What to do? Internal SDK error. Check the logs for more details. |
| 114096 |
HYPR_DISPLAY_CODE_LOCATION_NO_CLIENT_AVAILABLECannot get location because no location clients are available. |
What to do? Internal SDK error. Check the logs for more details. |
| Barcode Scanner Errors (11410x) | ||
| 114100 |
HYPR_DISPLAY_CODE_BARCODE_SCANNER_FAILED_STARTOperation Failed. Please try again or contact your support for more detail. |
Barcode scanner failed to start. What to do? Internal SDK error. Check the logs for more details. |
| 114101 |
HYPR_DISPLAY_CODE_BARCODE_CAMERA_NULLOperation Failed. Please try again or contact your support for more detail. |
Barcode scanner received a null camera exception. What to do? Internal SDK error. Check the logs for more details. |
| 114102 |
HYPR_DISPLAY_CODE_BARCODE_CAMERA_ACCESS_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Barcode scanner received an access error. What to do? Internal SDK error. Check the logs for more details. |
| 114103 |
HYPR_DISPLAY_CODE_BARCODE_CAMERA_PREVIEW_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Barcode scanner preview exception. What to do? Internal SDK error. Check the logs for more details. |
| 114104 |
HYPR_DISPLAY_CODE_NO_BARCODE_CAPTUREDOperation Failed. Please try again or contact your support for more detail. |
No barcode captured. What to do? Internal SDK error. Check the logs for more details. |
| 114105 |
HYPR_DISPLAY_CODE_BARCODE_JSON_ERROROperation Failed. Please try again or contact your support for more detail. |
Barcode JSON exception. What to do? Internal SDK error. Check the logs for more details. |
| 114102 |
HYPR_DISPLAY_CODE_BARCODE_CAMERA_ACCESS_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Barcode scanner received an access error. What to do? Internal SDK error. Check the logs for more details. |
| 114103 |
HYPR_DISPLAY_CODE_BARCODE_CAMERA_PREVIEW_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Barcode scanner preview exception. What to do? Internal SDK error. Check the logs for more details. |
| 114104 |
HYPR_DISPLAY_CODE_NO_BARCODE_CAPTUREDOperation Failed. Please try again or contact your support for more detail. |
No barcode captured. What to do? Internal SDK error. Check the logs for more details. |
| 114105 |
HYPR_DISPLAY_CODE_BARCODE_JSON_ERROROperation Failed. Please try again or contact your support for more detail. |
Barcode JSON exception. What to do? Internal SDK error. Check the logs for more details. |
| Push Errors (11411x) | ||
| 114110 |
HYPR_DISPLAY_CODE_PUSH_NOT_DB_ERROROperation Failed. Please try again or contact your support for more detail. |
Machine null during push notification received. What to do? Internal SDK error. Check the logs for more details. |
| 114111 |
HYPR_DISPLAY_CODE_PUSH_EXPIRED_ERRORThis authentication request is expired. Please try to authenticate again to continue. |
This authentication request is expired. What to do? User should start a new authentication. |
| 114110 |
HYPR_DISPLAY_CODE_PUSH_NOT_DB_ERROROperation Failed. Please try again or contact your support for more detail. |
Machine null during push notification received. What to do? Internal SDK error. Check the logs for more details. |
| 114111 |
HYPR_DISPLAY_CODE_PUSH_EXPIRED_ERRORThis authentication request is expired. Please try to authenticate again to continue. |
This authentication request is expired. What to do? User should start a new authentication. |
| Relying Party Adapter Errors (11412x-114139) | ||
| 114120 |
HYPR_DISPLAY_CODE_RPA_SERVER_RESPONSE_NOT_VALIDOperation Failed. Please try again or contact your support for more detail. |
Relying Party Adapter response not valid. What to do? Internal SDK error. Check the logs for more details. |
| 114121 |
HYPR_DISPLAY_CODE_RPA_RESP_DB_ERROROperation Failed. Please try again or contact your support for more detail. |
Relying Party Adapter response database error. What to do? Internal SDK error. Check the logs for more details. |
| 114122 |
HYPR_DISPLAY_CODE_RPA_WS_UNLOCK_LOGGED_OUTOperation Failed. Please try again or contact your support for more detail. |
Relying Party Adapter workstation unlock user logged out. What to do? Internal SDK error. Check the logs for more details. |
| 114123 |
HYPR_DISPLAY_CODE_RPA_WS_UNLOCK_ALREADY_LOGGED_INOperation Failed. Please try again or contact your support for more detail. |
Relying Party Adapter workstation unlock user already logged in. What to do? Internal SDK error. Check the logs for more details. |
| 114124 |
HYPR_DISPLAY_CODE_RPA_WS_UNLOCK_AUTH_TIMEOUTOperation Failed. Please try again or contact your support for more detail. |
Relying Party Adapter workstation unlock authentication timed out. What to do? Internal SDK error. Check the logs for more details. |
| 114125 |
HYPR_DISPLAY_CODE_RPA_WS_UNLOCK_IS_REJECTEDOperation Failed. Please try again or contact your support for more detail. |
Relying Party Adapter workstation unlock rejected by workstation. What to do? Internal SDK error. Check the logs for more details. |
| 114126 |
HYPR_DISPLAY_CODE_RPA_WS_UNLOCK_COMP_IS_REJECTEDOperation Failed. Please try again or contact your support for more detail. |
Relying Party Adapter workstation unlock complete rejected by workstation. May indicate that workstation lost private key and pairing is broken. What to do? Internal SDK error. Check the logs for more details. |
| 114130 |
HYPR_DISPLAY_CODE_RPA_WS_LOCK_FAILEDWe were unable to lock your computer. Please try again on your computer. |
Relying Party Adapter workstation lock failed, workstation unreachable. What to do? Check if the workstation has internet access. |
| 114131 |
HYPR_DISPLAY_CODE_RPA_PENDING_AUTH_CHECK_FAILEDOperation Failed. Please try again or contact your support for more detail. |
Please try again or contact your support for more detail. |
| 114120 |
HYPR_DISPLAY_CODE_RPA_SERVER_RESPONSE_NOT_VALIDOperation Failed. Please try again or contact your support for more detail. |
Relying Party Adapter response not valid. What to do? Internal SDK error. Check the logs for more details. |
| 114121 |
HYPR_DISPLAY_CODE_RPA_RESP_DB_ERROROperation Failed. Please try again or contact your support for more detail. |
Relying Party Adapter response database error. What to do? Internal SDK error. Check the logs for more details. |
| 114122 |
HYPR_DISPLAY_CODE_RPA_WS_UNLOCK_LOGGED_OUTOperation Failed. Please try again or contact your support for more detail. |
Relying Party Adapter workstation unlock user logged out. What to do? Internal SDK error. Check the logs for more details. |
| 114123 |
HYPR_DISPLAY_CODE_RPA_WS_UNLOCK_ALREADY_LOGGED_INOperation Failed. Please try again or contact your support for more detail. |
Relying Party Adapter workstation unlock user already logged in. What to do? Internal SDK error. Check the logs for more details. |
| 114124 |
HYPR_DISPLAY_CODE_RPA_WS_UNLOCK_AUTH_TIMEOUTOperation Failed. Please try again or contact your support for more detail. |
Relying Party Adapter workstation unlock authentication timed out. What to do? Internal SDK error. Check the logs for more details. |
| 114125 |
HYPR_DISPLAY_CODE_RPA_WS_UNLOCK_IS_REJECTEDOperation Failed. Please try again or contact your support for more detail. |
Relying Party Adapter workstation unlock rejected by workstation. What to do? Internal SDK error. Check the logs for more details. |
| 114126 |
HYPR_DISPLAY_CODE_RPA_WS_UNLOCK_COMP_IS_REJECTEDOperation Failed. Please try again or contact your support for more detail. |
Relying Party Adapter workstation unlock complete rejected by workstation. May indicate that workstation lost private key and pairing is broken. What to do? Internal SDK error. Check the logs for more details. |
| 114130 |
HYPR_DISPLAY_CODE_RPA_WS_LOCK_FAILEDWe were unable to lock your computer. Please try again on your computer. |
Relying Party Adapter workstation lock failed, workstation unreachable. What to do? Check if the workstation has internet access. |
| 114131 |
HYPR_DISPLAY_CODE_RPA_PENDING_AUTH_CHECK_FAILEDOperation Failed. Please try again or contact your support for more detail. |
Please try again or contact your support for more detail. |
| FIDO Payload Adapter Errors (11414x) | ||
| 114140 |
HYPR_DISPLAY_CODE_FPA_JSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Payload Adapter JSON exception. What to do? Internal SDK error. Check the logs for more details. |
| 114140 |
HYPR_DISPLAY_CODE_FPA_JSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Payload Adapter JSON exception. What to do? Internal SDK error. Check the logs for more details. |
| FIDO Client Adapter Errors (11415x) | ||
| 114150 |
HYPR_DISPLAY_CODE_FCA_ACT_INVALID_ACTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Adapter invalid activity action. What to do? Internal SDK error. Check the logs for more details. |
| 114150 |
HYPR_DISPLAY_CODE_FCA_ACT_INVALID_ACTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Adapter invalid activity action. What to do? Internal SDK error. Check the logs for more details. |
| FIDO Client Manager Errors (11416x-11417x) | ||
| 114160 |
HYPR_DISPLAY_CODE_FCM_JSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager JSON exception. What to do? Internal SDK error. Check the logs for more details. |
| 114161 |
HYPR_DISPLAY_CODE_FCM_FC_ACT_NOT_FOUNDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager could not find Fido Client Activity. What to do? Internal SDK error. Check the logs for more details. |
| 114162 |
HYPR_DISPLAY_CODE_FCM_NO_STATUS_RESULT_RECEIVEDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager no activity status result received. What to do? Internal SDK error. Check the logs for more details. |
| 114163 |
HYPR_DISPLAY_CODE_FCM_INVALID_ACTIVITY_RESULTOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager invalid activity result received. What to do? Internal SDK error. Check the logs for more details. |
| 114164 |
HYPR_DISPLAY_CODE_FCM_DATA_RESULT_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager activity data result null. What to do? Internal SDK error. Check the logs for more details. |
| 114165 |
HYPR_DISPLAY_CODE_FCM_CALLBACK_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager callback null. What to do? Internal SDK error. Check the logs for more details. |
| 114166 |
HYPR_DISPLAY_CODE_FCM_NO_DISCOVERY_DATAOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager no discovery data received. What to do? Internal SDK error. Check the logs for more details. |
| 114167 |
HYPR_DISPLAY_CODE_FCM_INVALID_UAF_INTENT_TYPEOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager invalid UAF intent type. What to do? Internal SDK error. Check the logs for more details. |
| 114168 |
HYPR_DISPLAY_CODE_FCM_INTENT_INVALID_MISSINGOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager intent type missing. What to do? Internal SDK error. Check the logs for more details. |
| 114169 |
HYPR_DISPLAY_CODE_FCM_INTENT_INVALID_MISSING_ERROR_CODEOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager missing error code. What to do? Internal SDK error. Check the logs for more details. |
| 114170 |
HYPR_DISPLAY_CODE_FCM_INTENT_INVALID_ERROR_CODEOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager invalid error code. What to do? Internal SDK error. Check the logs for more details. |
| 114160 |
HYPR_DISPLAY_CODE_FCM_JSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager JSON exception. What to do? Internal SDK error. Check the logs for more details. |
| 114161 |
HYPR_DISPLAY_CODE_FCM_FC_ACT_NOT_FOUNDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager could not find Fido Client Activity. What to do? Internal SDK error. Check the logs for more details. |
| 114162 |
HYPR_DISPLAY_CODE_FCM_NO_STATUS_RESULT_RECEIVEDOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager no activity status result received. What to do? Internal SDK error. Check the logs for more details. |
| 114163 |
HYPR_DISPLAY_CODE_FCM_INVALID_ACTIVITY_RESULTOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager invalid activity result received. What to do? Internal SDK error. Check the logs for more details. |
| 114164 |
HYPR_DISPLAY_CODE_FCM_DATA_RESULT_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager activity data result null. What to do? Internal SDK error. Check the logs for more details. |
| 114165 |
HYPR_DISPLAY_CODE_FCM_CALLBACK_NULLOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager callback null. What to do? Internal SDK error. Check the logs for more details. |
| 114166 |
HYPR_DISPLAY_CODE_FCM_NO_DISCOVERY_DATAOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager no discovery data received. What to do? Internal SDK error. Check the logs for more details. |
| 114167 |
HYPR_DISPLAY_CODE_FCM_INVALID_UAF_INTENT_TYPEOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager invalid UAF intent type. What to do? Internal SDK error. Check the logs for more details. |
| 114168 |
HYPR_DISPLAY_CODE_FCM_INTENT_INVALID_MISSINGOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager intent type missing. What to do? Internal SDK error. Check the logs for more details. |
| 114169 |
HYPR_DISPLAY_CODE_FCM_INTENT_INVALID_MISSING_ERROR_CODEOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager missing error code. What to do? Internal SDK error. Check the logs for more details. |
| 114170 |
HYPR_DISPLAY_CODE_FCM_INTENT_INVALID_ERROR_CODEOperation Failed. Please try again or contact your support for more detail. |
Fido Client Manager invalid error code. What to do? Internal SDK error. Check the logs for more details. |
| FIDO Deregistration Activity (11418x-11419x) | ||
| 114180 |
HYPR_DISPLAY_CODE_ACT_DEREG_AAIDS_NO_LOWEROperation Failed. Please try again or contact your support for more detail. |
Deregister Activity not receive lower level error status code. What to do? Internal SDK error. Check the logs for more details. |
| 114181 |
HYPR_DISPLAY_CODE_ACT_DEREG_AAIDS_JSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity AAIDs JSON exception. What to do? Internal SDK error. Check the logs for more details. |
| 114182 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_OPDATA_MISSINGOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity opdata missing. What to do? Internal SDK error. Check the logs for more details. |
| 114183 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_OPDATA_NULLOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity opdata null. What to do? Internal SDK error. Check the logs for more details. |
| 114184 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_ACTRESUME_FAILOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity activity resume fail. What to do? Internal SDK error. Check the logs for more details. |
| 114185 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_ACTRESULT_REQCODE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity activity result request code invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114186 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_ERRRES_NOSTATUSOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity error result no status. What to do? Internal SDK error. Check the logs for more details. |
| 114187 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_INTENT_OP_NULLOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity intent op null. What to do? Internal SDK error. Check the logs for more details. |
| 114188 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_INTENT_MSGEXTRA_NULLOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity intent msg extra null. What to do? Internal SDK error. Check the logs for more details. |
| 114189 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_INTENT_UAFMSG_NULLOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity intent UAF msg null. What to do? Internal SDK error. Check the logs for more details. |
| 114190 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_FIDOINTENT_TYPE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity fidointent type invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114191 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_REGCALLBACK_SUC_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity reg callback invalid method. What to do? Internal SDK error. Check the logs for more details. |
| 114192 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_DEREGCALLBACK_SUC_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity dereg callback invalid method. What to do? Internal SDK error. Check the logs for more details. |
| 114180 |
HYPR_DISPLAY_CODE_ACT_DEREG_AAIDS_NO_LOWEROperation Failed. Please try again or contact your support for more detail. |
Deregister Activity not receive lower level error status code. What to do? Internal SDK error. Check the logs for more details. |
| 114181 |
HYPR_DISPLAY_CODE_ACT_DEREG_AAIDS_JSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity AAIDs JSON exception. What to do? Internal SDK error. Check the logs for more details. |
| 114182 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_OPDATA_MISSINGOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity opdata missing. What to do? Internal SDK error. Check the logs for more details. |
| 114183 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_OPDATA_NULLOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity opdata null. What to do? Internal SDK error. Check the logs for more details. |
| 114184 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_ACTRESUME_FAILOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity activity resume fail. What to do? Internal SDK error. Check the logs for more details. |
| 114185 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_ACTRESULT_REQCODE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity activity result request code invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114186 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_ERRRES_NOSTATUSOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity error result no status. What to do? Internal SDK error. Check the logs for more details. |
| 114187 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_INTENT_OP_NULLOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity intent op null. What to do? Internal SDK error. Check the logs for more details. |
| 114188 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_INTENT_MSGEXTRA_NULLOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity intent msg extra null. What to do? Internal SDK error. Check the logs for more details. |
| 114189 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_INTENT_UAFMSG_NULLOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity intent UAF msg null. What to do? Internal SDK error. Check the logs for more details. |
| 114190 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_FIDOINTENT_TYPE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity fidointent type invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114191 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_REGCALLBACK_SUC_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity reg callback invalid method. What to do? Internal SDK error. Check the logs for more details. |
| 114192 |
HYPR_DISPLAY_CODE_ACT_DEREGAAIDS_DEREGCALLBACK_SUC_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Deregister Activity dereg callback invalid method. What to do? Internal SDK error. Check the logs for more details. |
| Display Screen License PIN (11420x) | ||
| 114200 |
HYPR_DISPLAY_CODE_SCREEN_LICENSE_PIN_QR_PARSE_ERROROperation Failed. Please try again or contact your support for more detail. |
QR Code parsing error. What to do? Internal SDK error. Check the logs for more details. |
| 114200 |
HYPR_DISPLAY_CODE_SCREEN_LICENSE_PIN_QR_PARSE_ERROROperation Failed. Please try again or contact your support for more detail. |
QR Code parsing error. What to do? Internal SDK error. Check the logs for more details. |
| Display Screen Machine (11421x-11428x) | ||
| 114210 |
HYPR_DISPLAY_CODE_SCREEN_MACH_PROG_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine progress exception. What to do? Internal SDK error. Check the logs for more details. |
| 114211 |
HYPR_DISPLAY_CODE_SCREEN_MACH_PROG_RP_DEV_SETUP_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine progress device setup exception. What to do? Internal SDK error. Check the logs for more details. |
| 114212 |
HYPR_DISPLAY_CODE_SCREEN_MACH_PROG_RP_DEV_SETUP_CALLBACK_SUC_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine progress device setup callback success exception. What to do? Internal SDK error. Check the logs for more details. |
| 114213 |
HYPR_DISPLAY_CODE_SCREEN_MACH_PROG_RP_DEV_SETUP_CALLBACK_FAIL_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine progress device setup callback fail exception. What to do? Internal SDK error. Check the logs for more details. |
| 114214 |
HYPR_DISPLAY_CODE_SCREEN_MACH_PROG_RP_FIDO_REGS_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine progress get fido registrations exception. What to do? Internal SDK error. Check the logs for more details. |
| 114215 |
HYPR_DISPLAY_CODE_SCREEN_MACH_ADD_INVALID_OOB_ENTRY_TYPEOperation Failed. Please try again or contact your support for more detail. |
Machine progress add invalid OOB entry type. What to do? Internal SDK error. Check the logs for more details. |
| 114216 |
HYPR_DISPLAY_CODE__SCREEN_MACH_ADD_RP_DEV_SETUP_SUC_MACHINE_NULLOperation Failed. Please try again or contact your support for more detail. |
Machine progress device setup success machine null. What to do? Internal SDK error. Check the logs for more details. |
| 114217 |
HYPR_DISPLAY_CODE_SCREEN_MACH_ADD_POST_FIDO_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine progress add post fido exception. What to do? Internal SDK error. Check the logs for more details. |
| 114220 |
HYPR_DISPLAY_CODE_SCREEN_LIC_DEV_SETUP_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine device setup exception. What to do? Internal SDK error. Check the logs for more details. |
| 114230 |
HYPR_DISPLAY_CODE_SCREEN_DEL_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine delete exception. What to do? Internal SDK error. Check the logs for more details. |
| 114231 |
HYPR_DISPLAY_CODE_SCREEN_DEL_MACHINEID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine delete empty machine id. What to do? Internal SDK error. Check the logs for more details. |
| 114240 |
HYPR_DISPLAY_CODE_SCREEN_UNLOCK_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine unlock exception. What to do? Internal SDK error. Check the logs for more details. |
| 114241 |
HYPR_DISPLAY_CODE_SCREEN_UNLOCK_INVALID_QROperation Failed. Please try again or contact your support for more detail. |
Machine unlock invalid qr code. What to do? Internal SDK error. Check the logs for more details. |
| 114250 |
HYPR_DISPLAY_CODE_SCREEN_OFFLINE_UNLOCK_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine offline unlock exception. What to do? Internal SDK error. Check the logs for more details. |
| 114210 |
HYPR_DISPLAY_CODE_SCREEN_MACH_PROG_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine progress exception. What to do? Internal SDK error. Check the logs for more details. |
| 114211 |
HYPR_DISPLAY_CODE_SCREEN_MACH_PROG_RP_DEV_SETUP_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine progress device setup exception. What to do? Internal SDK error. Check the logs for more details. |
| 114212 |
HYPR_DISPLAY_CODE_SCREEN_MACH_PROG_RP_DEV_SETUP_CALLBACK_SUC_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine progress device setup callback success exception. What to do? Internal SDK error. Check the logs for more details. |
| 114213 |
HYPR_DISPLAY_CODE_SCREEN_MACH_PROG_RP_DEV_SETUP_CALLBACK_FAIL_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine progress device setup callback fail exception. What to do? Internal SDK error. Check the logs for more details. |
| 114214 |
HYPR_DISPLAY_CODE_SCREEN_MACH_PROG_RP_FIDO_REGS_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine progress get fido registrations exception. What to do? Internal SDK error. Check the logs for more details. |
| 114215 |
HYPR_DISPLAY_CODE_SCREEN_MACH_ADD_INVALID_OOB_ENTRY_TYPEOperation Failed. Please try again or contact your support for more detail. |
Machine progress add invalid OOB entry type. What to do? Internal SDK error. Check the logs for more details. |
| 114216 |
HYPR_DISPLAY_CODE__SCREEN_MACH_ADD_RP_DEV_SETUP_SUC_MACHINE_NULLOperation Failed. Please try again or contact your support for more detail. |
Machine progress device setup success machine null. What to do? Internal SDK error. Check the logs for more details. |
| 114217 |
HYPR_DISPLAY_CODE_SCREEN_MACH_ADD_POST_FIDO_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine progress add post fido exception. What to do? Internal SDK error. Check the logs for more details. |
| 114220 |
HYPR_DISPLAY_CODE_SCREEN_LIC_DEV_SETUP_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine device setup exception. What to do? Internal SDK error. Check the logs for more details. |
| 114230 |
HYPR_DISPLAY_CODE_SCREEN_DEL_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine delete exception. What to do? Internal SDK error. Check the logs for more details. |
| 114231 |
HYPR_DISPLAY_CODE_SCREEN_DEL_MACHINEID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine delete empty machine id. What to do? Internal SDK error. Check the logs for more details. |
| 114240 |
HYPR_DISPLAY_CODE_SCREEN_UNLOCK_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine unlock exception. What to do? Internal SDK error. Check the logs for more details. |
| 114241 |
HYPR_DISPLAY_CODE_SCREEN_UNLOCK_INVALID_QROperation Failed. Please try again or contact your support for more detail. |
Machine unlock invalid qr code. What to do? Internal SDK error. Check the logs for more details. |
| 114250 |
HYPR_DISPLAY_CODE_SCREEN_OFFLINE_UNLOCK_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine offline unlock exception. What to do? Internal SDK error. Check the logs for more details. |
| Operations Errors (114290-114999) | ||
| 114290 |
HYPR_DISPLAY_CODE_OP_INVALID_SERVER_RESP_INSTANCEOperation Failed. Please try again or contact your support for more detail. |
Machine operation invalid server response instance What to do? Internal SDK error. Check the logs for more details. |
| 114291 |
HYPR_DISPLAY_CODE_OP_INVALID_SERVER_CONF_RESPOperation Failed. Please try again or contact your support for more detail. |
Machine operation invalid server confirmation response What to do? Internal SDK error. Check the logs for more details. |
| 114292 |
HYPR_DISPLAY_CODE_OP_INVALID_FIDO_COMP_RESPOperation Failed. Please try again or contact your support for more detail. |
Machine operation invalid fido complete response What to do? Internal SDK error. Check the logs for more details. |
| 114300 |
HYPR_DISPLAY_CODE_OP_INIT_NULLOperation Failed. Please try again or contact your support for more detail. |
Machine operation init null. What to do? Internal SDK error. Check the logs for more details. |
| 114301 |
HYPR_DISPLAY_CODE_OP_INIT_EVENT_SIZEOperation Failed. Please try again or contact your support for more detail. |
Machine operation audit event size 0. What to do? Internal SDK error. Check the logs for more details. |
| 114302 |
HYPR_DISPLAY_CODE_OP_INIT_LOW_VERSION Operation Failed. Please try again or contact your support for more detail. |
Machine operation not supported in API version, too low. What to do? Internal SDK error. Check the logs for more details. |
| 114303 |
HYPR_DISPLAY_CODE_OP_INIT_MACHINE_NULLOperation Failed. Please try again or contact your support for more detail. |
Machine operation init machine null. What to do? Internal SDK error. Check the logs for more details. |
| 114304 |
HYPR_DISPLAY_CODE_OP_EXCHANGE_TOKEN_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation exchange token info empty. What to do? Internal SDK error. Check the logs for more details. |
| 114305 |
HYPR_DISPLAY_CODE_OP_POLL_METHOD_NOT_OVERRIDDENOperation Failed. Please try again or contact your support for more detail. |
Machine operation poll method not overridden What to do? Internal SDK error. Check the logs for more details. |
| 114306 |
HYPR_DISPLAY_CODE_OP_PATCH_METHOD_NOT_OVERRIDDENOperation Failed. Please try again or contact your support for more detail. |
Machine operation patch method not overridden What to do? Internal SDK error. Check the logs for more details. |
| 114307 |
HYPR_DISPLAY_CODE_OP_JSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine operation json exception What to do? Internal SDK error. Check the logs for more details. |
| 114308 |
HYPR_DISPLAY_CODE_OP_FIDO_DATA_NULLOperation Failed. Please try again or contact your support for more detail. |
Machine operation fido data null What to do? Internal SDK error. Check the logs for more details. |
| 114290 |
HYPR_DISPLAY_CODE_OP_INVALID_SERVER_RESP_INSTANCEOperation Failed. Please try again or contact your support for more detail. |
Machine operation invalid server response instance What to do? Internal SDK error. Check the logs for more details. |
| 114291 |
HYPR_DISPLAY_CODE_OP_INVALID_SERVER_CONF_RESPOperation Failed. Please try again or contact your support for more detail. |
Machine operation invalid server confirmation response What to do? Internal SDK error. Check the logs for more details. |
| 114292 |
HYPR_DISPLAY_CODE_OP_INVALID_FIDO_COMP_RESPOperation Failed. Please try again or contact your support for more detail. |
Machine operation invalid fido complete response What to do? Internal SDK error. Check the logs for more details. |
| 114300 |
HYPR_DISPLAY_CODE_OP_INIT_NULLOperation Failed. Please try again or contact your support for more detail. |
Machine operation init null. What to do? Internal SDK error. Check the logs for more details. |
| 114301 |
HYPR_DISPLAY_CODE_OP_INIT_EVENT_SIZEOperation Failed. Please try again or contact your support for more detail. |
Machine operation audit event size 0. What to do? Internal SDK error. Check the logs for more details. |
| 114302 |
HYPR_DISPLAY_CODE_OP_INIT_LOW_VERSION Operation Failed. Please try again or contact your support for more detail. |
Machine operation not supported in API version, too low. What to do? Internal SDK error. Check the logs for more details. |
| 114303 |
HYPR_DISPLAY_CODE_OP_INIT_MACHINE_NULLOperation Failed. Please try again or contact your support for more detail. |
Machine operation init machine null. What to do? Internal SDK error. Check the logs for more details. |
| 114304 |
HYPR_DISPLAY_CODE_OP_EXCHANGE_TOKEN_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation exchange token info empty. What to do? Internal SDK error. Check the logs for more details. |
| 114305 |
HYPR_DISPLAY_CODE_OP_POLL_METHOD_NOT_OVERRIDDENOperation Failed. Please try again or contact your support for more detail. |
Machine operation poll method not overridden What to do? Internal SDK error. Check the logs for more details. |
| 114306 |
HYPR_DISPLAY_CODE_OP_PATCH_METHOD_NOT_OVERRIDDENOperation Failed. Please try again or contact your support for more detail. |
Machine operation patch method not overridden What to do? Internal SDK error. Check the logs for more details. |
| 114307 |
HYPR_DISPLAY_CODE_OP_JSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine operation json exception What to do? Internal SDK error. Check the logs for more details. |
| 114308 |
HYPR_DISPLAY_CODE_OP_FIDO_DATA_NULLOperation Failed. Please try again or contact your support for more detail. |
Machine operation fido data null What to do? Internal SDK error. Check the logs for more details. |
| Operation - Authentication (11431x) | ||
| 114310 |
HYPR_DISPLAY_CODE_OP_AUTH_REQ_USERNAME_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation authentication request username empty. What to do? Internal SDK error. Check the logs for more details. |
| 114311 |
HYPR_DISPLAY_CODE_OP_AUTH_REQ_CERT_RET_FF_OFF[None.] |
Single Registration is misconfigured. What to do? Contact HYPR Support; enable the Windows Web Enrollment feature on the server to use a workstation that was registered under a Web RP App type. |
| 114310 |
HYPR_DISPLAY_CODE_OP_AUTH_REQ_USERNAME_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation authentication request username empty. What to do? Internal SDK error. Check the logs for more details. |
| 114311 |
HYPR_DISPLAY_CODE_OP_AUTH_REQ_CERT_RET_FF_OFF[None.] |
Single Registration is misconfigured. What to do? Contact HYPR Support; enable the Windows Web Enrollment feature on the server to use a workstation that was registered under a Web RP App type. |
| Operation - Deregistration (11432x) | ||
| 114320 |
HYPR_DISPLAY_CODE_OP_DEREG_REQKEYIDS_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation deregistration AAID key is empty. What to do? Internal SDK error. Check the logs for more details. |
| 114321 |
HYPR_DISPLAY_CODE_OP_DEREG_DEREGAAIDKEYS_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation deregistration key ID is empty. What to do? Internal SDK error. Check the logs for more details. |
| 114320 |
HYPR_DISPLAY_CODE_OP_DEREG_REQKEYIDS_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation deregistration AAID key is empty. What to do? Internal SDK error. Check the logs for more details. |
| 114321 |
HYPR_DISPLAY_CODE_OP_DEREG_DEREGAAIDKEYS_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation deregistration key ID is empty. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Logging (11434x) | ||
| 114340 |
HYPR_DISPLAY_CODE_OP_LOG_MESSAGE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Please try again or contact your support for more detail. |
| 114340 |
HYPR_DISPLAY_CODE_OP_LOG_MESSAGE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Please try again or contact your support for more detail. |
| Operation - License Device Registration (11435x-11437x) | ||
| 114350 |
HYPR_DISPLAY_CODE_OP_LIC_DEV_SETUP_PIN_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation device setup pin empty. What to do? Internal SDK error. Check the logs for more details. |
| 114351 |
HYPR_DISPLAY_CODE_OP_LIC_DEV_SETUP_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation device setup callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114360 |
HYPR_DISPLAY_CODE_OP_DEV_REG_REQ_EMPTY_PARAMOperation Failed. Please try again or contact your support for more detail. |
Machine operation device registration request empty parameter. What to do? Internal SDK error. Check the logs for more details. |
| 114361 |
HYPR_DISPLAY_CODE_OP_DEV_REG_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation device registration request invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114362 |
HYPR_DISPLAY_CODE_OP_DEV_REG_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation device registration callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114363 |
HYPR_DISPLAY_CODE_OP_DEV_REG_CALLBACK_RESP_INVALID_OFFLINE_PAYLOADOperation Failed. Please try again or contact your support for more detail. |
Machine operation device registration callback invalid offline payload. What to do? Internal SDK error. Check the logs for more details. |
| 114370 |
HYPR_DISPLAY_CODE_OP_DEV_SETUP_INVALID_RP_TYPEOperation Failed. Please try again or contact your support for more detail. |
Machine operation device setup invalid RP type. What to do? Internal SDK error. Check the logs for more details. |
| 114371 |
HYPR_DISPLAY_CODE_OP_DEV_SETUP_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation device setup callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114372 |
HYPR_DISPLAY_CODE_OP_DEV_SETUP_CALLBACK_ALREADY_EXISTSMachine already paired. |
Stop trying to pair the machine; or unpair it if necessary. |
| 114350 |
HYPR_DISPLAY_CODE_OP_LIC_DEV_SETUP_PIN_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation device setup pin empty. What to do? Internal SDK error. Check the logs for more details. |
| 114351 |
HYPR_DISPLAY_CODE_OP_LIC_DEV_SETUP_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation device setup callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114360 |
HYPR_DISPLAY_CODE_OP_DEV_REG_REQ_EMPTY_PARAMOperation Failed. Please try again or contact your support for more detail. |
Machine operation device registration request empty parameter. What to do? Internal SDK error. Check the logs for more details. |
| 114361 |
HYPR_DISPLAY_CODE_OP_DEV_REG_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation device registration request invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114362 |
HYPR_DISPLAY_CODE_OP_DEV_REG_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation device registration callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114363 |
HYPR_DISPLAY_CODE_OP_DEV_REG_CALLBACK_RESP_INVALID_OFFLINE_PAYLOADOperation Failed. Please try again or contact your support for more detail. |
Machine operation device registration callback invalid offline payload. What to do? Internal SDK error. Check the logs for more details. |
| 114370 |
HYPR_DISPLAY_CODE_OP_DEV_SETUP_INVALID_RP_TYPEOperation Failed. Please try again or contact your support for more detail. |
Machine operation device setup invalid RP type. What to do? Internal SDK error. Check the logs for more details. |
| 114371 |
HYPR_DISPLAY_CODE_OP_DEV_SETUP_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation device setup callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114372 |
HYPR_DISPLAY_CODE_OP_DEV_SETUP_CALLBACK_ALREADY_EXISTSMachine already paired. |
Stop trying to pair the machine; or unpair it if necessary. |
| Operation - Web Deregistration (11438x-11439x) | ||
| 114380 |
HYPR_DISPLAY_CODE_OP_WEB_DEREG_DEVID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation website deregistration device ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114381 |
HYPR_DISPLAY_CODE_OP_WEB_DEREG_REQ_MACHINES_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation website deregistration request machines empty. What to do? Internal SDK error. Check the logs for more details. |
| 114382 |
HYPR_DISPLAY_CODE_OP_WEB_DEREG_REQ_RET_MACHINES_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation website deregistration request returned machines empty. What to do? Internal SDK error. Check the logs for more details. |
| 114390 |
HYPR_DISPLAY_CODE_OP_WS_DEREG_DEVID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation deregistration device ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114391 |
HYPR_DISPLAY_CODE_OP_WS_DEREG_REQ_MACHINES_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation deregistration request machines empty. What to do? Internal SDK error. Check the logs for more details. |
| 114392 |
HYPR_DISPLAY_CODE_OP_WS_DEREG_REQ_RET_MACHINES_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation deregistration request returned machines empty. What to do? Internal SDK error. Check the logs for more details. |
| 114380 |
HYPR_DISPLAY_CODE_OP_WEB_DEREG_DEVID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation website deregistration device ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114381 |
HYPR_DISPLAY_CODE_OP_WEB_DEREG_REQ_MACHINES_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation website deregistration request machines empty. What to do? Internal SDK error. Check the logs for more details. |
| 114382 |
HYPR_DISPLAY_CODE_OP_WEB_DEREG_REQ_RET_MACHINES_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation website deregistration request returned machines empty. What to do? Internal SDK error. Check the logs for more details. |
| 114390 |
HYPR_DISPLAY_CODE_OP_WS_DEREG_DEVID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation deregistration device ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114391 |
HYPR_DISPLAY_CODE_OP_WS_DEREG_REQ_MACHINES_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation deregistration request machines empty. What to do? Internal SDK error. Check the logs for more details. |
| 114392 |
HYPR_DISPLAY_CODE_OP_WS_DEREG_REQ_RET_MACHINES_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation deregistration request returned machines empty. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Machine Status (11440x) | ||
| 114400 |
HYPR_DISPLAY_CODE_OP_WS_STATUS_REQ_DEVID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation machine status request device ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114401 |
HYPR_DISPLAY_CODE_OP_WS_STATUS_REQ_RPAPPID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation machine status request RP App ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114402 |
HYPR_DISPLAY_CODE_OP_WS_STATUS_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation machine status callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114403 |
HYPR_DISPLAY_CODE_OP_WS_STATUS_CALLBACK_APP_PROFILE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation machine status callback App Profile empty. What to do? Internal SDK error. Check the logs for more details. |
| 114404 |
HYPR_DISPLAY_CODE_OP_WS_STATUS_APP_PROFILE_EXCEPTIONConnection Failed. Please try again or contact your support for more detail. |
Machine operation machine status callback App Profile exception. What to do? Internal SDK error. Check the logs for more details. |
| 114405 |
HYPR_DISPLAY_CODE_OP_WS_STATUS_NO_CONTEXTOperation Failed. Please try again or contact your support for more detail. |
Machine operation machine status callback App Profile contains empty or invalid context. What to do? Internal SDK error. Check the logs for more details. |
| 114406 |
HYPR_DISPLAY_CODE_OP_WS_STATUS_REMOVE_MACHINE_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine operation machine status callback App Profile removal exception. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Unlock Canceled (11441x) | ||
| 114410 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_INIT_INVALID_STATEOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock init invalid state. What to do? Internal SDK error. Check the logs for more details. |
| 114411 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_CANCEL_REQ_SESSIONID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock cancel request session ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114410 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_INIT_INVALID_STATEOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock init invalid state. What to do? Internal SDK error. Check the logs for more details. |
| 114411 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_CANCEL_REQ_SESSIONID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock cancel request session ID empty. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Unlock Complete (11442x) | ||
| 114420 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_MACHINE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete machine empty. What to do? Internal SDK error. Check the logs for more details. |
| 114421 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_SESSIONID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete session ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114422 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_INVALID_HMACOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete invalid HMAC. What to do? Internal SDK error. Check the logs for more details. |
| 114423 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_LOGIN_CERT_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete login cert empty. What to do? Internal SDK error. Check the logs for more details. |
| 114424 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_REQ_PARAM_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete request parameter empty. What to do? Internal SDK error. Check the logs for more details. |
| 114425 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete callback invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114426 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_CALLBACK_RESP_INVALID_OFFLINE_PAYLOADOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete calback invalid offline payload. What to do? Internal SDK error. Check the logs for more details. |
| 114427 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_CALLBACK_RESP_MACHINE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete callback machine empty. What to do? Internal SDK error. Check the logs for more details. |
| 114428 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_CALLBACK_RESP_NEW_CERT_SAVE_FAILOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete callback new cert save fail. What to do? Internal SDK error. Check the logs for more details. |
| 114420 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_MACHINE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete machine empty. What to do? Internal SDK error. Check the logs for more details. |
| 114421 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_SESSIONID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete session ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114422 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_INVALID_HMACOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete invalid HMAC. What to do? Internal SDK error. Check the logs for more details. |
| 114423 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_LOGIN_CERT_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete login cert empty. What to do? Internal SDK error. Check the logs for more details. |
| 114424 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_REQ_PARAM_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete request parameter empty. What to do? Internal SDK error. Check the logs for more details. |
| 114425 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete callback invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114426 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_CALLBACK_RESP_INVALID_OFFLINE_PAYLOADOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete calback invalid offline payload. What to do? Internal SDK error. Check the logs for more details. |
| 114427 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_CALLBACK_RESP_MACHINE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete callback machine empty. What to do? Internal SDK error. Check the logs for more details. |
| 114428 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_COMP_CALLBACK_RESP_NEW_CERT_SAVE_FAILOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock complete callback new cert save fail. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Unlock (11443x) | ||
| 114430 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_SESSIONID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock session ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114431 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_SESSIONID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock callback counter error. What to do? Internal SDK error. Check the logs for more details. |
| 114432 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_CALLBACK_RESP_OFFLINE_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock callback offline exception. What to do? Internal SDK error. Check the logs for more details. |
| 114433 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_CALLBACK_RESP_MACHINE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock callback machine empty. What to do? Internal SDK error. Check the logs for more details. |
| 114434 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114435 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_CALLBACK_RESP_NEW_CERT_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock callback response new cert invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114430 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_SESSIONID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock session ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114431 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_SESSIONID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock callback counter error. What to do? Internal SDK error. Check the logs for more details. |
| 114432 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_CALLBACK_RESP_OFFLINE_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock callback offline exception. What to do? Internal SDK error. Check the logs for more details. |
| 114433 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_CALLBACK_RESP_MACHINE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock callback machine empty. What to do? Internal SDK error. Check the logs for more details. |
| 114434 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114435 |
HYPR_DISPLAY_CODE_OP_WS_UNLOCK_CALLBACK_RESP_NEW_CERT_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation workstation unlock callback response new cert invalid. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Magic Link (11444x) | ||
| 114440 |
HYPR_DISPLAY_CODE_OP_MAGIC_LINK_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation magic link callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114440 |
HYPR_DISPLAY_CODE_OP_MAGIC_LINK_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation magic link callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Server Information (11445x) | ||
| 114450 |
HYPR_DISPLAY_CODE_OP_SERVER_INFO_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation server info callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114450 |
HYPR_DISPLAY_CODE_OP_SERVER_INFO_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation server info callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Push Token (11446x) | ||
| 114460 |
HYPR_DISPLAY_CODE_OP_PUSH_TOKEN_REQ_DEVICE_ID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation push token request device ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114461 |
HYPR_DISPLAY_CODE_OP_PUSH_TOKEN_REQ_MACHINE_ID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation push token request machine ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114462 |
HYPR_DISPLAY_CODE_OP_PUSH_TOKEN_REQ_MACHINE_USERNAME_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation push token request machine username empty. What to do? Internal SDK error. Check the logs for more details. |
| 114463 |
HYPR_DISPLAY_CODE_OP_PUSH_TOKEN_REQ_NEW_TOKEN_HMAC_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation push token request new token hmac empty. What to do? Internal SDK error. Check the logs for more details. |
| 114464 |
HYPR_DISPLAY_CODE_OP_PUSH_TOKEN_REQ_NEW_TOKEN_VALUE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation push token request new token value empty. What to do? Internal SDK error. Check the logs for more details. |
| 114460 |
HYPR_DISPLAY_CODE_OP_PUSH_TOKEN_REQ_DEVICE_ID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation push token request device ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114461 |
HYPR_DISPLAY_CODE_OP_PUSH_TOKEN_REQ_MACHINE_ID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation push token request machine ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114462 |
HYPR_DISPLAY_CODE_OP_PUSH_TOKEN_REQ_MACHINE_USERNAME_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation push token request machine username empty. What to do? Internal SDK error. Check the logs for more details. |
| 114463 |
HYPR_DISPLAY_CODE_OP_PUSH_TOKEN_REQ_NEW_TOKEN_HMAC_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation push token request new token hmac empty. What to do? Internal SDK error. Check the logs for more details. |
| 114464 |
HYPR_DISPLAY_CODE_OP_PUSH_TOKEN_REQ_NEW_TOKEN_VALUE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation push token request new token value empty. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Registration Canceled (11447x) | ||
| 114470 |
HYPR_DISPLAY_CODE_OP_REGISTRATION_CANCEL_REQ_PIN_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation registration cancel request PIN empty. What to do? Internal SDK error. Check the logs for more details. |
| 114470 |
HYPR_DISPLAY_CODE_OP_REGISTRATION_CANCEL_REQ_PIN_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation registration cancel request PIN empty. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Authentication Canceled (11448x) | ||
| 114480 |
HYPR_DISPLAY_CODE_OP_AUTHENTICATION_CANCEL_REQ_SESSION_ID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation authentication cancel request session ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114480 |
HYPR_DISPLAY_CODE_OP_AUTHENTICATION_CANCEL_REQ_SESSION_ID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation authentication cancel request session ID empty. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Features (11449x) | ||
| 114490 |
HYPR_DISPLAY_CODE_OP_FEATURES_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Features operation features callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114490 |
HYPR_DISPLAY_CODE_OP_FEATURES_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Features operation features callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114491 |
HYPR_DISPLAY_CODE_OP_FEATURES_NO_VALID_APP_PROFILESOperation Failed. Please try again or contact your support for more detail. |
Features operation features callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114492 |
HYPR_DISPLAY_CODE_OP_FEATURES_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Features operation features callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114493 |
HYPR_DISPLAY_CODE_OP_FEATURES_NO_CONTEXTOperation Failed. Please try again or contact your support for more detail. |
Features operation features callback response invalid. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Lock (11450x) | ||
| 114500 |
HYPR_DISPLAY_CODE_OP_WS_LOCK_SESSIONID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation lock request session ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114501 |
HYPR_DISPLAY_CODE_OP_WS_LOCK_RPAPPID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation lock request RP app ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114502 |
HYPR_DISPLAY_CODE_OP_WS_LOCK_DEVICEID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation lock request device ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114503 |
HYPR_DISPLAY_CODE_OP_WS_LOCK_MACHINEID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation lock request machine ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114504 |
HYPR_DISPLAY_CODE_OP_WS_LOCK_MACHINEUSERNAME_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation lock request machineusername ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114500 |
HYPR_DISPLAY_CODE_OP_WS_LOCK_SESSIONID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation lock request session ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114501 |
HYPR_DISPLAY_CODE_OP_WS_LOCK_RPAPPID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation lock request RP app ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114502 |
HYPR_DISPLAY_CODE_OP_WS_LOCK_DEVICEID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation lock request device ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114503 |
HYPR_DISPLAY_CODE_OP_WS_LOCK_MACHINEID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation lock request machine ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114504 |
HYPR_DISPLAY_CODE_OP_WS_LOCK_MACHINEUSERNAME_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation lock request machineusername ID empty. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Pending Authentication (11451x) | ||
| 114510 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_JSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine operation pending authentication JSON exception. What to do? Internal SDK error. Check the logs for more details. |
| 114511 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_PAYLOAD_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation pending authentication JSON payload invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114512 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_RPAPPID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation pending authentication RP App ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114513 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_DEVICEID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation pending authentication device ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114514 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_MACHINEID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation pending authentication machine ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114515 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_MACHINEUSERNAME_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation pending authentication machine username empty. What to do? Internal SDK error. Check the logs for more details. |
| 114516 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_MSGHMAC_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation pending authentication HMAC empty. What to do? Internal SDK error. Check the logs for more details. |
| 114517 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_APP_PROFILE_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Application profile pending authentication problem. What to do? Internal SDK error. Check the logs for more details. |
| 114518 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_NO_CONTEXTOperation Failed. Please try again or contact your support for more detail. |
No context pending authentication. What to do? Internal SDK error. Check the logs for more details. |
| 114510 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_JSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Machine operation pending authentication JSON exception. What to do? Internal SDK error. Check the logs for more details. |
| 114511 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_PAYLOAD_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation pending authentication JSON payload invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114512 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_RPAPPID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation pending authentication RP App ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114513 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_DEVICEID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation pending authentication device ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114514 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_MACHINEID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation pending authentication machine ID empty. What to do? Internal SDK error. Check the logs for more details. |
| 114515 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_MACHINEUSERNAME_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation pending authentication machine username empty. What to do? Internal SDK error. Check the logs for more details. |
| 114516 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_MSGHMAC_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation pending authentication HMAC empty. What to do? Internal SDK error. Check the logs for more details. |
| 114517 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_APP_PROFILE_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Application profile pending authentication problem. What to do? Internal SDK error. Check the logs for more details. |
| 114518 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_NO_CONTEXTOperation Failed. Please try again or contact your support for more detail. |
No context pending authentication. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Token Exchange (11452x) | ||
| 114520 |
HYPR_DISPLAY_CODE_OP_TOKENENDPOINTEXCHANGE_PAYLOAD_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation exchange token JSON payload invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114521 |
HYPR_DISPLAY_CODE_OP_TOKENENDPOINTEXCHANGE_REQ_FIELDS_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation exchange token request fields invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114522 |
HYPR_DISPLAY_CODE_OP_TOKENENDPOINTEXCHANGE_RESP_FAILEDOperation Failed. Please try again or contact your support for more detail. |
Machine operation exchange token response error. What to do? Internal SDK error. Check the logs for more details. |
| 114520 |
HYPR_DISPLAY_CODE_OP_TOKENENDPOINTEXCHANGE_PAYLOAD_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Machine operation exchange token JSON payload invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114521 |
HYPR_DISPLAY_CODE_OP_TOKENENDPOINTEXCHANGE_REQ_FIELDS_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Machine operation exchange token request fields invalid. What to do? Internal SDK error. Check the logs for more details. |
| 114522 |
HYPR_DISPLAY_CODE_OP_TOKENENDPOINTEXCHANGE_RESP_FAILEDOperation Failed. Please try again or contact your support for more detail. |
Machine operation exchange token response error. What to do? Internal SDK error. Check the logs for more details. |
| Operation - Authentication Session (11453x) | ||
| 114530 |
HYPR_DISPLAY_CODE_OP_AUTH_WITH_SESSION_ID_APP_WITH_RP_URL_NOT_FOUNDIt looks like your phone isn’t paired with this web account. Contact your admin for help with pairing. |
This happens when the user is trying to log in with QR Code Authenticator, but the user hasn't paired QR Code Authenticator with this URL/Mobile Device yet. What to do? The user should pair with the QR Authenticator and try to log in again. |
| 114531 |
HYPR_DISPLAY_CODE_OP_AUTH_WITH_SESSION_ID_DEVICE_NOT_FOUNDIt looks like your phone isn’t paired with this web account. Contact your admin for help with pairing. |
This happens when the user is trying to log in with QR Code Authenticator, but the user hasn't paired QR Code Authenticator with this URL/Mobile Device yet. What to do? The user should pair with the QR Authenticator and try to log in again. |
| 114532 |
HYPR_DISPLAY_CODE_OP_AUTH_WITH_SESSION_ID_AUTH_EXPIREDThis login timed out. Have your phone ready and restart the login on your browser. |
When the user is trying to log in with QR Code Authenticator, the authentication payload is missing the valid session ID. This happens when the user attempts to log in with QR Code Authenticator but didn't authenticate within a timeout period. What to do? The user should try to authentication again and ensure that authentication gets completed within one minute. |
| 114533 |
HYPR_DISPLAY_CODE_OP_AUTH_WITH_SESSION_ID_DEEP_LINK_DISABLEDAuthentication cancelled. This feature is not enabled. |
Deep link authentication is blocked by another feature. What to do? Contact HYPR Support to disable the conflicting feature; then try again. |
| 114530 |
HYPR_DISPLAY_CODE_OP_AUTH_WITH_SESSION_ID_APP_WITH_RP_URL_NOT_FOUNDIt looks like your phone isn’t paired with this web account. Contact your admin for help with pairing. |
This happens when the user is trying to log in with QR Code Authenticator, but the user hasn't paired QR Code Authenticator with this URL/Mobile Device yet. What to do? The user should pair with the QR Authenticator and try to log in again. |
| 114531 |
HYPR_DISPLAY_CODE_OP_AUTH_WITH_SESSION_ID_DEVICE_NOT_FOUNDIt looks like your phone isn’t paired with this web account. Contact your admin for help with pairing. |
This happens when the user is trying to log in with QR Code Authenticator, but the user hasn't paired QR Code Authenticator with this URL/Mobile Device yet. What to do? The user should pair with the QR Authenticator and try to log in again. |
| 114532 |
HYPR_DISPLAY_CODE_OP_AUTH_WITH_SESSION_ID_AUTH_EXPIREDThis login timed out. Have your phone ready and restart the login on your browser. |
When the user is trying to log in with QR Code Authenticator, the authentication payload is missing the valid session ID. This happens when the user attempts to log in with QR Code Authenticator but didn't authenticate within a timeout period. What to do? The user should try to authentication again and ensure that authentication gets completed within one minute. |
| 114533 |
HYPR_DISPLAY_CODE_OP_AUTH_WITH_SESSION_ID_DEEP_LINK_DISABLEDAuthentication cancelled. This feature is not enabled. |
Deep link authentication is blocked by another feature. What to do? Contact HYPR Support to disable the conflicting feature; then try again. |
| Operation - Asynchronous Registration Start (11460x) | ||
| 114600 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_START_STATE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
The registration state is not valid. What to do? Please try again. |
| 114601 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_START_TIMEOUTThe registration timed out. Start a new registration from your computer or web account to try again. |
The registration timed out. What to do? Please try again. |
| 114602 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_START_CANCELEDThe registration was canceled. Start a new registration from your computer or web account to try again. |
The registration was cancelled. What to do? Please try again. |
| 114603 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_START_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
The registration response was invalid. What to do? Please try again. |
| 114600 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_START_STATE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
The registration state is not valid. What to do? Please try again. |
| 114601 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_START_TIMEOUTThe registration timed out. Start a new registration from your computer or web account to try again. |
The registration timed out. What to do? Please try again. |
| 114602 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_START_CANCELEDThe registration was canceled. Start a new registration from your computer or web account to try again. |
The registration was cancelled. What to do? Please try again. |
| 114603 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_START_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
The registration response was invalid. What to do? Please try again. |
| Operation - Async Reg Complete (11461x) | ||
| 114610 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_COMPLETE_STATE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
The registration state is not valid. What to do? Please try again. |
| 114611 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_COMPLETE_TIMEOUTThe registration timed out. Start a new registration from your computer or web account to try again. |
The registration timed out. What to do? Please try again. |
| 114612 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_COMPLETE_CANCELEDThe registration was canceled. Start a new registration from your computer or web account to try again. |
The registration was cancelled. What to do? Please try again. |
| 114613 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_COMPLETE_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
The registration response was invalid. What to do? Please try again. |
| 114610 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_COMPLETE_STATE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
The registration state is not valid. What to do? Please try again. |
| 114611 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_COMPLETE_TIMEOUTThe registration timed out. Start a new registration from your computer or web account to try again. |
The registration timed out. What to do? Please try again. |
| 114612 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_COMPLETE_CANCELEDThe registration was canceled. Start a new registration from your computer or web account to try again. |
The registration was cancelled. What to do? Please try again. |
| 114613 |
HYPR_DISPLAY_CODE_OP_ASYNC_REG_COMPLETE_CALLBACK_RESP_INVALIDOperation Failed. Please try again or contact your support for more detail. |
The registration response was invalid. What to do? Please try again. |
| Operation - Log Submission (11462x) | ||
| 114620 |
HYPR_DISPLAY_CODE_OP_LOGSUBMISSION_REQ_FIELDS_EMPTYLog submission operation request fields invalid. |
What to do? Internal SDK error. Check the logs for more details. |
| 114621 |
HYPR_DISPLAY_CODE_OP_LOGSUBMISSION_GZIP_FILE_FAILEDLog submission operation gzip file failed. What to do? |
Internal SDK error. Check the logs for more details. |
| 114622 |
HYPR_DISPLAY_CODE_OP_LOGSUBMISSION_FAIL_FROM_SERVERLog submission operation error response from server. |
What to do? Internal SDK error. Check the logs for more details. |
| 114620 |
HYPR_DISPLAY_CODE_OP_LOGSUBMISSION_REQ_FIELDS_EMPTYLog submission operation request fields invalid. |
What to do? Internal SDK error. Check the logs for more details. |
| 114621 |
HYPR_DISPLAY_CODE_OP_LOGSUBMISSION_GZIP_FILE_FAILEDLog submission operation gzip file failed. What to do? |
Internal SDK error. Check the logs for more details. |
| 114622 |
HYPR_DISPLAY_CODE_OP_LOGSUBMISSION_FAIL_FROM_SERVERLog submission operation error response from server. |
What to do? Internal SDK error. Check the logs for more details. |
| Operation - Cert Retrieval (11463x) | ||
| 114630 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVAL_REQ_FIELDS_EMPTYCert Retrieval operation request fields invalid. |
What to do? Internal SDK error. Check the logs for more details. |
| 114631 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVAL_CALLBACK_RESP_INVALIDCert Retrieval operation callback response invalid. |
What to do? Internal SDK error. Check the logs for more details. |
| 114632 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVAL_CALLBACK_RESP_CERT_INVALIDCert Retrieval operation callback response cert invalid. |
What to do? Internal SDK error. Check the logs for more details. |
| 114633 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVAL_CALLBACK_RESP_CERT_EXCPEPTIONCert Retrieval operation callback response cert exception. |
What to do? Internal SDK error. Check the logs for more details. |
| 114634 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVAL_NOT_AVAILABLECert Retrieval Confirm operation request fields are invalid. |
What to do? Internal SDK error. Check the logs for more details. |
| 114635 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVAL_CALLBACK_NO_NEED_NEW_MACHINECert Retrieval Confirm operation response fail from server. |
What to do? Internal SDK error. Check the logs for more details. |
| 114630 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVAL_REQ_FIELDS_EMPTYCert Retrieval operation request fields invalid. |
What to do? Internal SDK error. Check the logs for more details. |
| 114631 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVAL_CALLBACK_RESP_INVALIDCert Retrieval operation callback response invalid. |
What to do? Internal SDK error. Check the logs for more details. |
| 114632 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVAL_CALLBACK_RESP_CERT_INVALIDCert Retrieval operation callback response cert invalid. |
What to do? Internal SDK error. Check the logs for more details. |
| 114633 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVAL_CALLBACK_RESP_CERT_EXCPEPTIONCert Retrieval operation callback response cert exception. |
What to do? Internal SDK error. Check the logs for more details. |
| 114634 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVAL_NOT_AVAILABLECert Retrieval Confirm operation request fields are invalid. |
What to do? Internal SDK error. Check the logs for more details. |
| 114635 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVAL_CALLBACK_NO_NEED_NEW_MACHINECert Retrieval Confirm operation response fail from server. |
What to do? Internal SDK error. Check the logs for more details. |
| Operation - Certificate Retrieval Confirmation (11464x) | ||
| 114640 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVALCONFIRM_REQ_FIELDS_EMPTYCertificate retrieval confirmation is missing important fields. |
What to do? Verify the confirmation contains all necessary information. If the issue persists, contact an administrator. |
| 114641 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVALCONFIRM_FAIL_FROM_SERVERCertificate retrieval confirmation failed. |
What to do? Verify the confirmation contains all necessary information, and connectivity exists for it to be sent. If the issue persists, contact an administrator. |
| 114640 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVALCONFIRM_REQ_FIELDS_EMPTYCertificate retrieval confirmation is missing important fields. |
What to do? Verify the confirmation contains all necessary information. If the issue persists, contact an administrator. |
| 114641 |
HYPR_DISPLAY_CODE_OP_CERTRETRIEVALCONFIRM_FAIL_FROM_SERVERCertificate retrieval confirmation failed. |
What to do? Verify the confirmation contains all necessary information, and connectivity exists for it to be sent. If the issue persists, contact an administrator. |
| Operation - Pending Authentication (11465x) | ||
| 114650 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_OP_MACHINE_NOT_FOUND <br />Machine not found. |
What to do? Verify the machine is connected to the web; connect to a VPN if your network requires a VPN connection. If the issue persists, contact an administrator. |
| 114651 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_OP_ALREADY_FOUNDAuthentication check payload already found. |
What to do? The payload is a duplicate. Wait a few minutes and try again. If the issue persists, contact an administrator. |
| 114652 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_OP_RESP_INVALIDAuthentication check payload is invalid. |
What to do? The payload is not valid. Wait a few minutes and try again. If the issue persists, contact an administrator. |
| 114653 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_OP_PAYLOAD_NOT_FOUNDAuthentication check payload not found. |
What to do? The payload is missing. Wait a few minutes and try again. If the issue persists, contact an administrator. |
| 114650 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_OP_MACHINE_NOT_FOUND <br />Machine not found. |
What to do? Verify the machine is connected to the web; connect to a VPN if your network requires a VPN connection. If the issue persists, contact an administrator. |
| 114651 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_OP_ALREADY_FOUNDAuthentication check payload already found. |
What to do? The payload is a duplicate. Wait a few minutes and try again. If the issue persists, contact an administrator. |
| 114652 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_OP_RESP_INVALIDAuthentication check payload is invalid. |
What to do? The payload is not valid. Wait a few minutes and try again. If the issue persists, contact an administrator. |
| 114653 |
HYPR_DISPLAY_CODE_OP_PENDING_AUTH_CHECK_OP_PAYLOAD_NOT_FOUNDAuthentication check payload not found. |
What to do? The payload is missing. Wait a few minutes and try again. If the issue persists, contact an administrator. |
| Operation - Web Status Registration (1146xx) | ||
| 114660 |
HYPR_DISPLAY_CODE_OP_WEB_STATUS_REG_REQ_FIELDS_EMPTYRequired fields for web status registration are missing. |
What to do? Verify the fields in the request are correct, then try again. |
| 114661 |
HYPR_DISPLAY_CODE_OP_WEB_STATUS_REG_CALLBACK_RESP_INVALIDAn invalid response was returned during web status registration. |
What to do? Verify the fields in the response are correct, then try again. |
| 114662 |
HYPR_DISPLAY_CODE_OP_WEB_STATUS_REG_NOT_AVAILABLEWeb status registration is not available. |
What to do? Verify CC configuration shows Web Status Registration as enabled, then try again. |
| 114670 |
HYPR_DISPLAY_CODE_OP_WEB_STATUS_REG_CONFIRM_REQ_FIELDS_EMPTYRequired fields for web status registration confirmation are missing. |
What to do? Verify the fields in the confirmation are correct, then try again. |
| 114671 |
HYPR_DISPLAY_CODE_OP_WEB_STATUS_REG_CONFIRM_FAIL_FROM_SERVERWeb status registration confirmation failure. |
What to do? Verify the fields in the confirmation response are correct, then try again. If the problem persists, contact your Support for assistance. |
| 114660 |
HYPR_DISPLAY_CODE_OP_WEB_STATUS_REG_REQ_FIELDS_EMPTYRequired fields for web status registration are missing. |
What to do? Verify the fields in the request are correct, then try again. |
| 114661 |
HYPR_DISPLAY_CODE_OP_WEB_STATUS_REG_CALLBACK_RESP_INVALIDAn invalid response was returned during web status registration. |
What to do? Verify the fields in the response are correct, then try again. |
| 114662 |
HYPR_DISPLAY_CODE_OP_WEB_STATUS_REG_NOT_AVAILABLEWeb status registration is not available. |
What to do? Verify CC configuration shows Web Status Registration as enabled, then try again. |
| 114670 |
HYPR_DISPLAY_CODE_OP_WEB_STATUS_REG_CONFIRM_REQ_FIELDS_EMPTYRequired fields for web status registration confirmation are missing. |
What to do? Verify the fields in the confirmation are correct, then try again. |
| 114671 |
HYPR_DISPLAY_CODE_OP_WEB_STATUS_REG_CONFIRM_FAIL_FROM_SERVERWeb status registration confirmation failure. |
What to do? Verify the fields in the confirmation response are correct, then try again. If the problem persists, contact your Support for assistance. |
| 114680 |
HYPR_DISPLAY_CODE_OP_FIDO2_ADVERTISE_REQ_FIELDS_EMPTYOperation Failed. Please try again or contact your support for more detail. |
What to do? Internal SDK error. Check the logs for more details. |
| 114681 |
HYPR_DISPLAY_CODE_OP_FIDO2_ADVERTISE_INVALID_PAYLOADOperation Failed. Please try again or contact your support for more detail. |
What to do? Internal SDK error. Check the logs for more details. |
| 114682 |
HYPR_DISPLAY_CODE_OP_FIDO2_ADVERTISE_PAYLOAD_ERROROperation Failed. Please try again or contact your support for more detail. |
What to do? Internal SDK error. Check the logs for more details. |
| 114690 |
HYPR_DISPLAY_CODE_OP_FIDO2_SEND_REQ_FIELDS_EMPTYOperation Failed. Please try again or contact your support for more detail. |
What to do? Internal SDK error. Check the logs for more details. |
| 114700 |
HYPR_DISPLAY_CODE_OP_FIDO2_RECEIVE_REQ_FIELDS_EMPTYOperation Failed. Please try again or contact your support for more detail. |
What to do? Internal SDK error. Check the logs for more details. |
| 114701 |
HYPR_DISPLAY_CODE_OP_FIDO2_RECEIVE_ERROROperation Failed. Please try again or contact your support for more detail. |
What to do? Internal SDK error. Check the logs for more details. |
| Back to Top | Action Checks (115xxx) |
|
| 115000 |
HYPR_DISPLAY_CODE_ACTION_FAILED_HYPR_NOT_INITIALIZEDOperation Failed. Please try again or contact your support for more detail. |
Action could not be started because HYPR is not initialized What to do? Internal SDK error. Check the logs for more details. |
| 115001 |
HYPR_DISPLAY_CODE_ACTION_FAILED_INPUT_NOT_VALIDOperation Failed. Please try again or contact your support for more detail. |
One or more values provided to HyprActions are not valid. This usually happens only when SDK developers are integrating HYPR with APIs. What to do? The developer should analyze the application logs and ensure that implementation follows HYPR documentation. Escalate to HYPR Support if the issue keeps happening. |
| 115010 |
HYPR_DISPLAY_CODE_ACTIONADAPT_ACTION_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Action not valid. What to do? Internal SDK error. Check the logs for more details. |
| 115011 |
HYPR_DISPLAY_CODE_ACTIONADAPT_ACTION_NULLOperation Failed. Please try again or contact your support for more detail. |
Action null. What to do? Internal SDK error. Check the logs for more details. |
| 115012 |
HYPR_DISPLAY_CODE_ACTIONADAPT_ADDAPPPRO_DATA_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Add app profile data empty. What to do? Internal SDK error. Check the logs for more details. |
| 115013 |
HYPR_DISPLAY_CODE_ACTIONADAPT_INITOOBDEVSETUP_ALREADY_SETUPOperation Failed. Please try again or contact your support for more detail. |
Init OOB device setup already setup. What to do? Internal SDK error. Check the logs for more details. |
| 115014 |
HYPR_DISPLAY_CODE_ACTIONADAPT_OOBSTARTSCREEN_NOT_OVERRIDENOperation Failed. Please try again or contact your support for more detail. |
OOB start screen not overridden. What to do? Internal SDK error. Check the logs for more details. |
| 115015 |
HYPR_DISPLAY_CODE_ACTIONADAPT_PREOOBSETUPSCREEN_NO_OVERRIDENOperation Failed. Please try again or contact your support for more detail. |
Pre OOB setup screen not overridden. What to do? Internal SDK error. Check the logs for more details. |
| 115016 |
HYPR_DISPLAY_CODE_ACTIONADAPT_UNLOCK_MACHINE_NOT_EXISTOperation Failed. Please try again or contact your support for more detail. |
Unlock machine does not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115017 |
HYPR_DISPLAY_CODE_ACTIONADAPT_LOCK_MACHINE_NOT_EXISTOperation Failed. Please try again or contact your support for more detail. |
Lock machine does not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115018 |
HYPR_DISPLAY_CODE_ACTIONADAPT_PUSH_MACHINE_NOT_EXISTOperation Failed. Please try again or contact your support for more detail. |
Push machine does not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115019 |
HYPR_DISPLAY_CODE_ACTIONADAPT_PUSH_HMAC_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Push HMAC invalid. What to do? Internal SDK error. Check the logs for more details. |
| 115020 |
HYPR_DISPLAY_CODE_ACTIONADAPT_PENDAUTHCHECK_MACHINE_NOT_EXISTOperation Failed. Please try again or contact your support for more detail. |
Pending auth check machine does not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115021 |
HYPR_DISPLAY_CODE_ACTIONADAPT_ADDAPPPRO_RPTYPE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Add app profile rptype invalid. What to do? Internal SDK error. Check the logs for more details. |
| 115022 |
HYPR_DISPLAY_CODE_ACTIONADAPT_ADDAPPPRO_ALREADY_EXISTSOperation Failed. Please try again or contact your support for more detail. |
Add app profile already exists. What to do? Internal SDK error. Check the logs for more details. |
| 115023 |
HYPR_DISPLAY_CODE_ACTIONADAPT_ADDAPPPRO_DATA_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Add app profile data invalid. What to do? Internal SDK error. Check the logs for more details. |
| 115024 |
HYPR_DISPLAY_CODE_ACTIONADAPT_PENDAUTHCHECK_EMPTY_LISTOperation Failed. Please try again or contact your support for more detail. |
The Pending Authentication list is empty. What to do? Internal SDK error. Check the logs for more details. |
| 115100 |
HYPR_DISPLAY_CODE_ACTION_FAILED_ANDROID_VERSION_TOO_LOWOperation Failed. Your device is not running a supported OS version. |
The device is not running a supported OS version. What to do? User should update to the latest version of Android to continue using the app. |
| 115101 |
HYPR_DISPLAY_CODE_ACTION_FAILED_HYPR_VERSION_TOO_LOWOperation Failed. Your device is not using a supported version of the HYPR mobile application. |
The device is not using a supported version of the HYPR mobile application. What to do? User should update to the latest version of the App. |
| 115102 |
HYPR_DISPLAY_CODE_ACTION_FAILED_ANDROID_AND_HYPR_VERSION_TOO_LOWOperation Failed. Your device is not running a supported OS version and is not using a supported version of the HYPR mobile app. |
The device is not running a supported OS version and is not using a supported version of the HYPR mobile app. What to do? User should update to the latest version of iOS then update to the latest version of the App. |
| 115150 |
HYPR_DISPLAY_CODE_ACTIONACT_DATA_APPPRODBID_NOT_SETOperation Failed. Please try again or contact your support for more detail. |
Action data app profile db id not set. What to do? Update to the supported Android OS version and HYPR version. |
| 115151 |
HYPR_DISPLAY_CODE_ACTIONACT_DATA_DOMAINUSERDBID_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Action data domain user profile db id invalid. What to do? Update to the supported Android OS version and HYPR version. |
| 115152 |
HYPR_DISPLAY_CODE_ACTIONACT_DATA_DOMAINUSERDBID_NO_MATCHOperation Failed. Please try again or contact your support for more detail. |
Action data domain user profile db id no match. What to do? Update to the supported Android OS version and HYPR version. |
| 115153 |
HYPR_DISPLAY_CODE_ACTIONACT_RPURL_SESSIONID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data rpurl or session id empty. What to do? Update to the supported Android OS version and HYPR version. |
| 115154 |
HYPR_DISPLAY_CODE_ACTIONACT_OOBENTRYTYPE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Action data oobentrytype invalid. What to do? Update to the supported Android OS version and HYPR version. |
| 115155 |
HYPR_DISPLAY_CODE_ACTIONACT_OOBENTRYTYPE_DIRECT_PINORJSON_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data oobentrytype direct pin or json empty. What to do? Update to the supported Android OS version and HYPR version. |
| 115156 |
HYPR_DISPLAY_CODE_ACTIONACT_OOBENTRYTYPE_MAGICLINK_TOKEN_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data oobentrytype magiclink token empty. What to do? Update to the supported Android OS version and HYPR version. |
| 115157 |
HYPR_DISPLAY_CODE_ACTIONACT_OOBENTRYTYPE_MAGICLINK_RPURL_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data oobentrytype magiclink rpurl empty. What to do? Update to the supported Android OS version and HYPR version. |
| 115158 |
HYPR_DISPLAY_CODE_ACTIONACT_MACHINEPRODBID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data machine profile db id emtpy. What to do? Update to the supported Android OS version and HYPR version. |
| 115159 |
HYPR_DISPLAY_CODE_ACTIONACT_ADDAPPDATA_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data addappdata emtpy. What to do? Update to the supported Android OS version and HYPR version. |
| 115160 |
HYPR_DISPLAY_CODE_ACTIONACT_ADDAPPDATA_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Action data addappdata invalid. What to do? Update to the supported Android OS version and HYPR version. |
| 115161 |
HYPR_DISPLAY_CODE_ACTIONACT_PUSHTOKEN_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data pushtoken empty. What to do? Update to the supported Android OS version and HYPR version. |
| 115162 |
HYPR_DISPLAY_CODE_ACTIONACT_QRJSON_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data qrjson empty. What to do? Update to the supported Android OS version and HYPR version. |
| 115163 |
HYPR_DISPLAY_CODE_ACTIONACT_QRJSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Action data qrjson invalid. What to do? Update to the supported Android OS version and HYPR version. |
| 115164 |
HYPR_DISPLAY_CODE_ACTIONACT_OFFLINEFIDOAUTH_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Action data offline fido auth invalid. What to do? Update to the supported Android OS version and HYPR version. |
| 115165 |
HYPR_DISPLAY_CODE_ACTIONACT_ACTION_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Action data action invalid. What to do? Update to the supported Android OS version and HYPR version. |
| 115166 |
HYPR_DISPLAY_CODE_ACTIONACT_DATA_NULLOperation Failed. Please try again or contact your support for more detail. |
Action data null. What to do? Update to the supported Android OS version and HYPR version. |
| 115167 |
HYPR_DISPLAY_CODE_ACTIONACT_DATA_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Action data invalid. What to do? Update to the supported Android OS version and HYPR version. |
| 115000 |
HYPR_DISPLAY_CODE_ACTION_FAILED_HYPR_NOT_INITIALIZEDOperation Failed. Please try again or contact your support for more detail. |
Action could not be started because HYPR is not initialized What to do? Internal SDK error. Check the logs for more details. |
| 115001 |
HYPR_DISPLAY_CODE_ACTION_FAILED_INPUT_NOT_VALIDOperation Failed. Please try again or contact your support for more detail. |
One or more values provided to HyprActions are not valid. This usually happens only when SDK developers are integrating HYPR with APIs. What to do? The developer should analyze the application logs and ensure that implementation follows HYPR documentation. Escalate to HYPR Support if the issue keeps happening. |
| 115010 |
HYPR_DISPLAY_CODE_ACTIONADAPT_ACTION_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Action not valid. What to do? Internal SDK error. Check the logs for more details. |
| 115011 |
HYPR_DISPLAY_CODE_ACTIONADAPT_ACTION_NULLOperation Failed. Please try again or contact your support for more detail. |
Action null. What to do? Internal SDK error. Check the logs for more details. |
| 115012 |
HYPR_DISPLAY_CODE_ACTIONADAPT_ADDAPPPRO_DATA_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Add app profile data empty. What to do? Internal SDK error. Check the logs for more details. |
| 115013 |
HYPR_DISPLAY_CODE_ACTIONADAPT_INITOOBDEVSETUP_ALREADY_SETUPOperation Failed. Please try again or contact your support for more detail. |
Init OOB device setup already setup. What to do? Internal SDK error. Check the logs for more details. |
| 115014 |
HYPR_DISPLAY_CODE_ACTIONADAPT_OOBSTARTSCREEN_NOT_OVERRIDENOperation Failed. Please try again or contact your support for more detail. |
OOB start screen not overridden. What to do? Internal SDK error. Check the logs for more details. |
| 115015 |
HYPR_DISPLAY_CODE_ACTIONADAPT_PREOOBSETUPSCREEN_NO_OVERRIDENOperation Failed. Please try again or contact your support for more detail. |
Pre OOB setup screen not overridden. What to do? Internal SDK error. Check the logs for more details. |
| 115016 |
HYPR_DISPLAY_CODE_ACTIONADAPT_UNLOCK_MACHINE_NOT_EXISTOperation Failed. Please try again or contact your support for more detail. |
Unlock machine does not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115017 |
HYPR_DISPLAY_CODE_ACTIONADAPT_LOCK_MACHINE_NOT_EXISTOperation Failed. Please try again or contact your support for more detail. |
Lock machine does not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115018 |
HYPR_DISPLAY_CODE_ACTIONADAPT_PUSH_MACHINE_NOT_EXISTOperation Failed. Please try again or contact your support for more detail. |
Push machine does not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115019 |
HYPR_DISPLAY_CODE_ACTIONADAPT_PUSH_HMAC_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Push HMAC invalid. What to do? Internal SDK error. Check the logs for more details. |
| 115020 |
HYPR_DISPLAY_CODE_ACTIONADAPT_PENDAUTHCHECK_MACHINE_NOT_EXISTOperation Failed. Please try again or contact your support for more detail. |
Pending auth check machine does not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115021 |
HYPR_DISPLAY_CODE_ACTIONADAPT_ADDAPPPRO_RPTYPE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Add app profile rptype invalid. What to do? Internal SDK error. Check the logs for more details. |
| 115022 |
HYPR_DISPLAY_CODE_ACTIONADAPT_ADDAPPPRO_ALREADY_EXISTSOperation Failed. Please try again or contact your support for more detail. |
Add app profile already exists. What to do? Internal SDK error. Check the logs for more details. |
| 115023 |
HYPR_DISPLAY_CODE_ACTIONADAPT_ADDAPPPRO_DATA_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Add app profile data invalid. What to do? Internal SDK error. Check the logs for more details. |
| 115024 |
HYPR_DISPLAY_CODE_ACTIONADAPT_PENDAUTHCHECK_EMPTY_LISTOperation Failed. Please try again or contact your support for more detail. |
The Pending Authentication list is empty. What to do? Internal SDK error. Check the logs for more details. |
| 115100 |
HYPR_DISPLAY_CODE_ACTION_FAILED_ANDROID_VERSION_TOO_LOWOperation Failed. Your device is not running a supported OS version. |
The device is not running a supported OS version. What to do? User should update to the latest version of Android to continue using the app. |
| 115101 |
HYPR_DISPLAY_CODE_ACTION_FAILED_HYPR_VERSION_TOO_LOWOperation Failed. Your device is not using a supported version of the HYPR mobile application. |
The device is not using a supported version of the HYPR mobile application. What to do? User should update to the latest version of the App. |
| 115102 |
HYPR_DISPLAY_CODE_ACTION_FAILED_ANDROID_AND_HYPR_VERSION_TOO_LOWOperation Failed. Your device is not running a supported OS version and is not using a supported version of the HYPR mobile app. |
The device is not running a supported OS version and is not using a supported version of the HYPR mobile app. What to do? User should update to the latest version of iOS then update to the latest version of the App. |
| 115150 |
HYPR_DISPLAY_CODE_ACTIONACT_DATA_APPPRODBID_NOT_SETOperation Failed. Please try again or contact your support for more detail. |
Action data app profile db id not set. What to do? Update to the supported Android OS version and HYPR version. |
| 115151 |
HYPR_DISPLAY_CODE_ACTIONACT_DATA_DOMAINUSERDBID_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Action data domain user profile db id invalid. What to do? Update to the supported Android OS version and HYPR version. |
| 115152 |
HYPR_DISPLAY_CODE_ACTIONACT_DATA_DOMAINUSERDBID_NO_MATCHOperation Failed. Please try again or contact your support for more detail. |
Action data domain user profile db id no match. What to do? Update to the supported Android OS version and HYPR version. |
| 115153 |
HYPR_DISPLAY_CODE_ACTIONACT_RPURL_SESSIONID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data rpurl or session id empty. What to do? Update to the supported Android OS version and HYPR version. |
| 115154 |
HYPR_DISPLAY_CODE_ACTIONACT_OOBENTRYTYPE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Action data oobentrytype invalid. What to do? Update to the supported Android OS version and HYPR version. |
| 115155 |
HYPR_DISPLAY_CODE_ACTIONACT_OOBENTRYTYPE_DIRECT_PINORJSON_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data oobentrytype direct pin or json empty. What to do? Update to the supported Android OS version and HYPR version. |
| 115156 |
HYPR_DISPLAY_CODE_ACTIONACT_OOBENTRYTYPE_MAGICLINK_TOKEN_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data oobentrytype magiclink token empty. What to do? Update to the supported Android OS version and HYPR version. |
| 115157 |
HYPR_DISPLAY_CODE_ACTIONACT_OOBENTRYTYPE_MAGICLINK_RPURL_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data oobentrytype magiclink rpurl empty. What to do? Update to the supported Android OS version and HYPR version. |
| 115158 |
HYPR_DISPLAY_CODE_ACTIONACT_MACHINEPRODBID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data machine profile db id emtpy. What to do? Update to the supported Android OS version and HYPR version. |
| 115159 |
HYPR_DISPLAY_CODE_ACTIONACT_ADDAPPDATA_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data addappdata emtpy. What to do? Update to the supported Android OS version and HYPR version. |
| 115160 |
HYPR_DISPLAY_CODE_ACTIONACT_ADDAPPDATA_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Action data addappdata invalid. What to do? Update to the supported Android OS version and HYPR version. |
| 115161 |
HYPR_DISPLAY_CODE_ACTIONACT_PUSHTOKEN_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data pushtoken empty. What to do? Update to the supported Android OS version and HYPR version. |
| 115162 |
HYPR_DISPLAY_CODE_ACTIONACT_QRJSON_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Action data qrjson empty. What to do? Update to the supported Android OS version and HYPR version. |
| 115163 |
HYPR_DISPLAY_CODE_ACTIONACT_QRJSON_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Action data qrjson invalid. What to do? Update to the supported Android OS version and HYPR version. |
| 115164 |
HYPR_DISPLAY_CODE_ACTIONACT_OFFLINEFIDOAUTH_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Action data offline fido auth invalid. What to do? Update to the supported Android OS version and HYPR version. |
| 115165 |
HYPR_DISPLAY_CODE_ACTIONACT_ACTION_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Action data action invalid. What to do? Update to the supported Android OS version and HYPR version. |
| 115166 |
HYPR_DISPLAY_CODE_ACTIONACT_DATA_NULLOperation Failed. Please try again or contact your support for more detail. |
Action data null. What to do? Update to the supported Android OS version and HYPR version. |
| 115167 |
HYPR_DISPLAY_CODE_ACTIONACT_DATA_INVALIDOperation Failed. Please try again or contact your support for more detail. |
Action data invalid. What to do? Update to the supported Android OS version and HYPR version. |
| Cryptographic Checks (1152xx) | ||
| 115200 |
HYPR_DISPLAY_CODE_PKCS12_CERT_EXPIRY_FAILEDOperation Failed. Please try again or contact your support for more detail. |
Crypto issue with PKCS12 Certificate. What to do? Internal SDK error. Check the logs for more details. |
| 115210 |
HYPR_DISPLAY_CODE_CRYPTO_ENC_LENGTH_ZEROOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115211 |
HYPR_DISPLAY_CODE_CRYPTO_ENC_LENGTH_MINOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115220 |
HYPR_DISPLAY_CODE_CRYPTO_CONSTOK_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115221 |
HYPR_DISPLAY_CODE_CRYPTO_CONSTOK_VERHMACOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115222 |
HYPR_DISPLAY_CODE_CRYPTO_CONSTOK_TCI_NULLOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115230 |
HYPR_DISPLAY_CODE_CRYPTO_OFFWRAP_VERSIG_LENGTH_ZEROOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115231 |
HYPR_DISPLAY_CODE_CRYPTO_OFFWRAP_OFFWRAP_VERSIG_ZEROOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115232 |
HYPR_DISPLAY_CODE_CRYPTO_OFFWRAP_VERSIG_FAILOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115233 |
HYPR_DISPLAY_CODE_CRYPTO_OFFWRAP_VERSIG_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115234 |
HYPR_DISPLAY_CODE_CRYPTO_OFFWRAP_GET_KEYALIAS_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115235 |
HYPR_DISPLAY_CODE_CRYPTO_OFFWRAP_GET_KEYAGREE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115236 |
HYPR_DISPLAY_CODE_CRYPTO_OFFWRAP_GET_ID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115240 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_MOBKEYPUB_TCI_NULLOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115241 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_MOBKEYPUB_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115242 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_REG_FAILOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115243 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_REG_TCI_NULLOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115244 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_REG_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115245 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_AUTH_TCI_NULLOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115246 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_AUTH_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115247 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_AUTHQR_TCI_NULLOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115248 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_AUTHQR_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115249 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_NEXT_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115250 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_ADD_NEW_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115251 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_ADD_NEW_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115252 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_GET_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115200 |
HYPR_DISPLAY_CODE_PKCS12_CERT_EXPIRY_FAILEDOperation Failed. Please try again or contact your support for more detail. |
Crypto issue with PKCS12 Certificate. What to do? Internal SDK error. Check the logs for more details. |
| 115210 |
HYPR_DISPLAY_CODE_CRYPTO_ENC_LENGTH_ZEROOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115211 |
HYPR_DISPLAY_CODE_CRYPTO_ENC_LENGTH_MINOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115220 |
HYPR_DISPLAY_CODE_CRYPTO_CONSTOK_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115221 |
HYPR_DISPLAY_CODE_CRYPTO_CONSTOK_VERHMACOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115222 |
HYPR_DISPLAY_CODE_CRYPTO_CONSTOK_TCI_NULLOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115230 |
HYPR_DISPLAY_CODE_CRYPTO_OFFWRAP_VERSIG_LENGTH_ZEROOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115231 |
HYPR_DISPLAY_CODE_CRYPTO_OFFWRAP_OFFWRAP_VERSIG_ZEROOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115232 |
HYPR_DISPLAY_CODE_CRYPTO_OFFWRAP_VERSIG_FAILOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115233 |
HYPR_DISPLAY_CODE_CRYPTO_OFFWRAP_VERSIG_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115234 |
HYPR_DISPLAY_CODE_CRYPTO_OFFWRAP_GET_KEYALIAS_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115235 |
HYPR_DISPLAY_CODE_CRYPTO_OFFWRAP_GET_KEYAGREE_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115236 |
HYPR_DISPLAY_CODE_CRYPTO_OFFWRAP_GET_ID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115240 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_MOBKEYPUB_TCI_NULLOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115241 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_MOBKEYPUB_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115242 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_REG_FAILOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115243 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_REG_TCI_NULLOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115244 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_REG_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115245 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_AUTH_TCI_NULLOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115246 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_AUTH_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115247 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_AUTHQR_TCI_NULLOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115248 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_AUTHQR_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115249 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_NEXT_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115250 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_ADD_NEW_EMPTYOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115251 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_ADD_NEW_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| 115252 |
HYPR_DISPLAY_CODE_CRYPTO_OFFMODE_GET_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
Crypto Internal Error What to do? Internal SDK error. Check the logs for more details. |
| Database - Remote Device Checks (1153xx) | ||
| 115301 |
HYPR_DISPLAY_CODE_RD_ADD_INFO_TO_CUR_RD_NULL_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
DB machine add info null exception. What to do? Internal SDK error. Check the logs for more details. |
| 115302 |
HYPR_DISPLAY_CODE_RD_ADD_NEW_EMPTY_MACHINE_IDOperation Failed. Please try again or contact your support for more detail. |
Failed to add info to current device because machineId was empty. What to do? Internal SDK error. Check the logs for more details. |
| 115303 |
HYPR_DISPLAY_CODE_RD_ADD_NEW_EMPTY_MACHINE_NAMEOperation Failed. Please try again or contact your support for more detail. |
Failed to add info to current device because machineName was empty. What to do? Internal SDK error. Check the logs for more details. |
| 115304 |
HYPR_DISPLAY_CODE_RD_ADD_NEW_EMPTY_MACHINE_TYPEOperation Failed. Please try again or contact your support for more detail. |
Failed to add info to current device because machineType was empty. What to do? Internal SDK error. Check the logs for more details. |
| 115305 |
HYPR_DISPLAY_CODE_RD_ADD_NEW_EMPTY_MACHINE_USER_NAMEOperation Failed. Please try again or contact your support for more detail. |
Failed to add info to current device because machineUsername was empty. What to do? Internal SDK error. Check the logs for more details. |
| 115306 |
HYPR_DISPLAY_CODE_RD_ADD_NEW_EMPTY_SESSION_IDOperation Failed. Please try again or contact your support for more detail. |
Failed to add info to current device because sessionId was empty. What to do? Internal SDK error. Check the logs for more details. |
| 115307 |
HYPR_DISPLAY_CODE_RD_ADD_NEW_ALREADY_EXISTSOperation Failed. Please try again or contact your support for more detail. |
Failed to add info to current device because machine already exists. What to do? Internal SDK error. Check the logs for more details. |
| 115308 |
HYPR_DISPLAY_CODE_RD_SET_MACHINE_DISPLAY_NAME_EMPTYOperation Failed. Please try again or contact your support for more detail. |
DB machine set machine display name empty. What to do? Internal SDK error. Check the logs for more details. |
| 115309 |
HYPR_DISPLAY_CODE_RD_SET_BY_POSITION_NONE_EXISTOperation Failed. Please try again or contact your support for more detail. |
DB machine set machine pos not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115310 |
HYPR_DISPLAY_CODE_RD_SET_BY_ID_NONE_EXISTOperation Failed. Please try again or contact your support for more detail. |
DB machine set machine id not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115330 |
HYPR_DISPLAY_CODE_RD_USERPRO_SETBYDBID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
DB user set id empty. What to do? Internal SDK error. Check the logs for more details. |
| 115331 |
HYPR_DISPLAY_CODE_RD_USERPROO_GETMACHINE_DBID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
DB user get machine empty dbid param. What to do? Internal SDK error. Check the logs for more details. |
| 115332 |
HYPR_DISPLAY_CODE_RD_USERPRO_GETMACHINE_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
BD user get machine does not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115340 |
HYPR_DISPLAY_CODE_RD_APPPRO_ADDUSER_EXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profile add user exists. What to do? Internal SDK error. Check the logs for more details. |
| 115341 |
HYPR_DISPLAY_CODE_RD_APPPRO_DELUSER_BYNAME_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profile delete user by name not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115342 |
HYPR_DISPLAY_CODE_RD_APPPRO_DELUSER_BYID_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profile delete user by id not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115343 |
HYPR_DISPLAY_CODE_RD_APPPRO_SETCURUSER_BYNAME_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profile set user by name not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115344 |
HYPR_DISPLAY_CODE_RD_APPPRO_SETCURUSER_BYPOS_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profile set user by pos not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115345 |
HYPR_DISPLAY_CODE_RD_APPPRO_GETUSER_DBID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
DB app profile get user dbid param empty. What to do? Internal SDK error. Check the logs for more details. |
| 115346 |
HYPR_DISPLAY_CODE_RD_APPPRO_GETUSER_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profile get user does not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115347 |
HYPR_DISPLAY_CODE_RD_APPPRO_GETCURUSER_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profile get current user does not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115360 |
HYPR_DISPLAY_CODE_RD_APPPROS_ADDAPPPRO_EXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profiles add app profile already exists. What to do? Internal SDK error. Check the logs for more details. |
| 115361 |
HYPR_DISPLAY_CODE_RD_APPPROS_DELAPPPRO_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profiles delete app profile not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115362 |
HYPR_DISPLAY_CODE_RD_APPPROS_SETAPPPRO_BYNAME_NOTEXISTOperation Failed. Please try again or contact your support for more detail. |
DB app profiles set app profile by name not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115363 |
HYPR_DISPLAY_CODE_RD_APPPROS_SETAPPPRO_BYURL_NOTEXISTOperation Failed. Please try again or contact your support for more detail. |
DB app profiles set app profile by url not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115364 |
HYPR_DISPLAY_CODE_RD_APPPROS_SETAPPPRO_BYID_NOTEXISTOperation Failed. Please try again or contact your support for more detail. |
DB app profiles set app profile by id not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115365 |
HYPR_DISPLAY_CODE_RD_APPPROS_SETAPPPRO_BYPOS_NOTEXISTOperation Failed. Please try again or contact your support for more detail. |
DB app profiles set app profile by position not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115366 |
HYPR_DISPLAY_CODE_RD_APPPROS_WEBLIMIT_REACHEDLimit reached. Please remove a web account and try again. |
DB app profiles web limit reached. What to do? Internal SDK error. Check the logs for more details. |
| 115367 |
HYPR_DISPLAY_CODE_RD_APPPROS_WSLIMIT_REACHEDLimit reached. Please remove a paired computer and try again. |
DB app profiles workstation limit reached. What to do? Internal SDK error. Check the logs for more details. |
| 115368 |
HYPR_DISPLAY_CODE_RD_APPPROS_WEBOVERRIDE_INVALIDLimit reached. Please remove a web account and try again. |
DB app profiles web override invalid. What to do? Internal SDK error. Check the logs for more details. |
| 115369 |
HYPR_DISPLAY_CODE_RD_APPPROS_WSOVERRIDE_INVALIDLimit reached. Please remove a paired computer and try again. |
DB app profiles workstation override invalid. What to do? Internal SDK error. Check the logs for more details. |
| 115370 |
HYPR_DISPLAY_CODE_RD_APPPROS_WEBRPLIMIT_REACHEDLimit reached. Please remove a web account and try again. |
DB app profiles web rp limit reached. What to do? Internal SDK error. Check the logs for more details. |
| 115371 |
HYPR_DISPLAY_CODE_RD_APPPROS_WSRPLIMIT_REACHEDLimit reached. Please remove a paired computer and try again. |
DB app profiles workstation rp limit reached. What to do? Internal SDK error. Check the logs for more details. |
| 115372 |
HYPR_DISPLAY_CODE_RD_APPPROS_WEBRPOVERRIDE_INVALIDLimit reached. Please remove a web account and try again. |
DB app profiles web rp override invalid. What to do? Internal SDK error. Check the logs for more details. |
| 115373 |
HYPR_DISPLAY_CODE_RD_APPPROS_WSRPOVERRIDE_INVALIDLimit reached. Please remove a paired computer and try again. |
DB app profiles workstation rp override invalid. What to do? Internal SDK error. Check the logs for more details. |
| 115374 |
HYPR_DISPLAY_CODE_RD_APPPROS_GETAPP_PARAM_EMPTYOperation Failed. Please try again or contact your support for more detail. |
DB app profile get app dbid param empty. What to do? Internal SDK error. Check the logs for more details. |
| 115375 |
HYPR_DISPLAY_CODE_RD_APPPROS_GETAPP_NOTFOUNDOperation Failed. Please try again or contact your support for more detail. |
DB app profile get app does not exist.. What to do? Internal SDK error. Check the logs for more details. |
| 115376 |
HYPR_DISPLAY_CODE_RD_APPPROS_GETCURAPP_NOTFOUNDOperation Failed. Please try again or contact your support for more detail. |
DB app profile get cur app not found. What to do? Internal SDK error. Check the logs for more details. |
| 115377 |
HYPR_DISPLAY_CODE_RD_APPPROS_GETUSERPARAM_EMPTYOperation Failed. Please try again or contact your support for more detail. |
DB app profile get user dbid param empty. What to do? Internal SDK error. Check the logs for more details. |
| 115378 |
HYPR_DISPLAY_CODE_RD_APPPROS_GETUSER_NOTFOUNDOperation Failed. Please try again or contact your support for more detail. |
DB app profile get user does not exist.. What to do? Internal SDK error. Check the logs for more details. |
| 115379 |
HYPR_DISPLAY_CODE_RD_APPPROS_GETMACHINEPARAM_EMPTYOperation Failed. Please try again or contact your support for more detail. |
DB app profile get machine dbid param empty. What to do? Internal SDK error. Check the logs for more details. |
| 115380 |
HYPR_DISPLAY_CODE_RD_APPPROS_GETMACHINE_NOTFOUNDOperation Failed. Please try again or contact your support for more detail. |
DB app profile get machine does not exist.. What to do? Internal SDK error. Check the logs for more details. |
| 115301 |
HYPR_DISPLAY_CODE_RD_ADD_INFO_TO_CUR_RD_NULL_EXCEPTIONOperation Failed. Please try again or contact your support for more detail. |
DB machine add info null exception. What to do? Internal SDK error. Check the logs for more details. |
| 115302 |
HYPR_DISPLAY_CODE_RD_ADD_NEW_EMPTY_MACHINE_IDOperation Failed. Please try again or contact your support for more detail. |
Failed to add info to current device because machineId was empty. What to do? Internal SDK error. Check the logs for more details. |
| 115303 |
HYPR_DISPLAY_CODE_RD_ADD_NEW_EMPTY_MACHINE_NAMEOperation Failed. Please try again or contact your support for more detail. |
Failed to add info to current device because machineName was empty. What to do? Internal SDK error. Check the logs for more details. |
| 115304 |
HYPR_DISPLAY_CODE_RD_ADD_NEW_EMPTY_MACHINE_TYPEOperation Failed. Please try again or contact your support for more detail. |
Failed to add info to current device because machineType was empty. What to do? Internal SDK error. Check the logs for more details. |
| 115305 |
HYPR_DISPLAY_CODE_RD_ADD_NEW_EMPTY_MACHINE_USER_NAMEOperation Failed. Please try again or contact your support for more detail. |
Failed to add info to current device because machineUsername was empty. What to do? Internal SDK error. Check the logs for more details. |
| 115306 |
HYPR_DISPLAY_CODE_RD_ADD_NEW_EMPTY_SESSION_IDOperation Failed. Please try again or contact your support for more detail. |
Failed to add info to current device because sessionId was empty. What to do? Internal SDK error. Check the logs for more details. |
| 115307 |
HYPR_DISPLAY_CODE_RD_ADD_NEW_ALREADY_EXISTSOperation Failed. Please try again or contact your support for more detail. |
Failed to add info to current device because machine already exists. What to do? Internal SDK error. Check the logs for more details. |
| 115308 |
HYPR_DISPLAY_CODE_RD_SET_MACHINE_DISPLAY_NAME_EMPTYOperation Failed. Please try again or contact your support for more detail. |
DB machine set machine display name empty. What to do? Internal SDK error. Check the logs for more details. |
| 115309 |
HYPR_DISPLAY_CODE_RD_SET_BY_POSITION_NONE_EXISTOperation Failed. Please try again or contact your support for more detail. |
DB machine set machine pos not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115310 |
HYPR_DISPLAY_CODE_RD_SET_BY_ID_NONE_EXISTOperation Failed. Please try again or contact your support for more detail. |
DB machine set machine id not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115330 |
HYPR_DISPLAY_CODE_RD_USERPRO_SETBYDBID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
DB user set id empty. What to do? Internal SDK error. Check the logs for more details. |
| 115331 |
HYPR_DISPLAY_CODE_RD_USERPROO_GETMACHINE_DBID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
DB user get machine empty dbid param. What to do? Internal SDK error. Check the logs for more details. |
| 115332 |
HYPR_DISPLAY_CODE_RD_USERPRO_GETMACHINE_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
BD user get machine does not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115340 |
HYPR_DISPLAY_CODE_RD_APPPRO_ADDUSER_EXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profile add user exists. What to do? Internal SDK error. Check the logs for more details. |
| 115341 |
HYPR_DISPLAY_CODE_RD_APPPRO_DELUSER_BYNAME_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profile delete user by name not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115342 |
HYPR_DISPLAY_CODE_RD_APPPRO_DELUSER_BYID_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profile delete user by id not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115343 |
HYPR_DISPLAY_CODE_RD_APPPRO_SETCURUSER_BYNAME_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profile set user by name not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115344 |
HYPR_DISPLAY_CODE_RD_APPPRO_SETCURUSER_BYPOS_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profile set user by pos not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115345 |
HYPR_DISPLAY_CODE_RD_APPPRO_GETUSER_DBID_EMPTYOperation Failed. Please try again or contact your support for more detail. |
DB app profile get user dbid param empty. What to do? Internal SDK error. Check the logs for more details. |
| 115346 |
HYPR_DISPLAY_CODE_RD_APPPRO_GETUSER_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profile get user does not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115347 |
HYPR_DISPLAY_CODE_RD_APPPRO_GETCURUSER_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profile get current user does not exist. What to do? Internal SDK error. Check the logs for more details. |
| 115360 |
HYPR_DISPLAY_CODE_RD_APPPROS_ADDAPPPRO_EXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profiles add app profile already exists. What to do? Internal SDK error. Check the logs for more details. |
| 115361 |
HYPR_DISPLAY_CODE_RD_APPPROS_DELAPPPRO_NOTEXISTSOperation Failed. Please try again or contact your support for more detail. |
DB app profiles delete app profile not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115362 |
HYPR_DISPLAY_CODE_RD_APPPROS_SETAPPPRO_BYNAME_NOTEXISTOperation Failed. Please try again or contact your support for more detail. |
DB app profiles set app profile by name not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115363 |
HYPR_DISPLAY_CODE_RD_APPPROS_SETAPPPRO_BYURL_NOTEXISTOperation Failed. Please try again or contact your support for more detail. |
DB app profiles set app profile by url not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115364 |
HYPR_DISPLAY_CODE_RD_APPPROS_SETAPPPRO_BYID_NOTEXISTOperation Failed. Please try again or contact your support for more detail. |
DB app profiles set app profile by id not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115365 |
HYPR_DISPLAY_CODE_RD_APPPROS_SETAPPPRO_BYPOS_NOTEXISTOperation Failed. Please try again or contact your support for more detail. |
DB app profiles set app profile by position not exists. What to do? Internal SDK error. Check the logs for more details. |
| 115366 |
HYPR_DISPLAY_CODE_RD_APPPROS_WEBLIMIT_REACHEDLimit reached. Please remove a web account and try again. |
DB app profiles web limit reached. What to do? Internal SDK error. Check the logs for more details. |
| 115367 |
HYPR_DISPLAY_CODE_RD_APPPROS_WSLIMIT_REACHEDLimit reached. Please remove a paired computer and try again. |
DB app profiles workstation limit reached. What to do? Internal SDK error. Check the logs for more details. |
| 115368 |
HYPR_DISPLAY_CODE_RD_APPPROS_WEBOVERRIDE_INVALIDLimit reached. Please remove a web account and try again. |
DB app profiles web override invalid. What to do? Internal SDK error. Check the logs for more details. |
| 115369 |
HYPR_DISPLAY_CODE_RD_APPPROS_WSOVERRIDE_INVALIDLimit reached. Please remove a paired computer and try again. |
DB app profiles workstation override invalid. What to do? Internal SDK error. Check the logs for more details. |
| 115370 |
HYPR_DISPLAY_CODE_RD_APPPROS_WEBRPLIMIT_REACHEDLimit reached. Please remove a web account and try again. |
DB app profiles web rp limit reached. What to do? Internal SDK error. Check the logs for more details. |
| 115371 |
HYPR_DISPLAY_CODE_RD_APPPROS_WSRPLIMIT_REACHEDLimit reached. Please remove a paired computer and try again. |
DB app profiles workstation rp limit reached. What to do? Internal SDK error. Check the logs for more details. |
| 115372 |
HYPR_DISPLAY_CODE_RD_APPPROS_WEBRPOVERRIDE_INVALIDLimit reached. Please remove a web account and try again. |
DB app profiles web rp override invalid. What to do? Internal SDK error. Check the logs for more details. |
| 115373 |
HYPR_DISPLAY_CODE_RD_APPPROS_WSRPOVERRIDE_INVALIDLimit reached. Please remove a paired computer and try again. |
DB app profiles workstation rp override invalid. What to do? Internal SDK error. Check the logs for more details. |
| 115374 |
HYPR_DISPLAY_CODE_RD_APPPROS_GETAPP_PARAM_EMPTYOperation Failed. Please try again or contact your support for more detail. |
DB app profile get app dbid param empty. What to do? Internal SDK error. Check the logs for more details. |
| 115375 |
HYPR_DISPLAY_CODE_RD_APPPROS_GETAPP_NOTFOUNDOperation Failed. Please try again or contact your support for more detail. |
DB app profile get app does not exist.. What to do? Internal SDK error. Check the logs for more details. |
| 115376 |
HYPR_DISPLAY_CODE_RD_APPPROS_GETCURAPP_NOTFOUNDOperation Failed. Please try again or contact your support for more detail. |
DB app profile get cur app not found. What to do? Internal SDK error. Check the logs for more details. |
| 115377 |
HYPR_DISPLAY_CODE_RD_APPPROS_GETUSERPARAM_EMPTYOperation Failed. Please try again or contact your support for more detail. |
DB app profile get user dbid param empty. What to do? Internal SDK error. Check the logs for more details. |
| 115378 |
HYPR_DISPLAY_CODE_RD_APPPROS_GETUSER_NOTFOUNDOperation Failed. Please try again or contact your support for more detail. |
DB app profile get user does not exist.. What to do? Internal SDK error. Check the logs for more details. |
| 115379 |
HYPR_DISPLAY_CODE_RD_APPPROS_GETMACHINEPARAM_EMPTYOperation Failed. Please try again or contact your support for more detail. |
DB app profile get machine dbid param empty. What to do? Internal SDK error. Check the logs for more details. |
| 115380 |
HYPR_DISPLAY_CODE_RD_APPPROS_GETMACHINE_NOTFOUNDOperation Failed. Please try again or contact your support for more detail. |
DB app profile get machine does not exist.. What to do? Internal SDK error. Check the logs for more details. |
| Back to Top | User Agent (1160xx) |
|
| 116000 |
HYPR_DISPLAY_CODE_UA_OPDATA_INVALIDOperation Failed. Please try again or contact your support for more detail. |
User Agent opdata invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116001 |
HYPR_DISPLAY_CODE_UA_CALLBACK_NULLOperation Failed. Please try again or contact your support for more detail. |
User Agent callback null. What to do? Internal SDK error. Check the logs for more details. |
| 116002 |
HYPR_DISPLAY_CODE_UA_REQTYPE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
User Agent request type invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116010 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op success method invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116011 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op device setup instance invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116012 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op api version invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116013 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op offline unlock machine invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116014 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op offline unlock prefetch request empty. What to do? Internal SDK error. Check the logs for more details. |
| 116015 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op machine status instance invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116016 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op machine status exception. What to do? Internal SDK error. Check the logs for more details. |
| 116017 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op machine status remove success. What to do? Internal SDK error. Check the logs for more details. |
| 116018 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op update push token empty. What to do? Internal SDK error. Check the logs for more details. |
| 116019 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op update push token app profile invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116020 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op fido operation aaidlist not supported. What to do? Internal SDK error. Check the logs for more details. |
| 116021 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op fido operation request invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116022 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op fido operation instance invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116000 |
HYPR_DISPLAY_CODE_UA_OPDATA_INVALIDOperation Failed. Please try again or contact your support for more detail. |
User Agent opdata invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116001 |
HYPR_DISPLAY_CODE_UA_CALLBACK_NULLOperation Failed. Please try again or contact your support for more detail. |
User Agent callback null. What to do? Internal SDK error. Check the logs for more details. |
| 116002 |
HYPR_DISPLAY_CODE_UA_REQTYPE_INVALIDOperation Failed. Please try again or contact your support for more detail. |
User Agent request type invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116010 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op success method invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116011 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op device setup instance invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116012 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op api version invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116013 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op offline unlock machine invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116014 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op offline unlock prefetch request empty. What to do? Internal SDK error. Check the logs for more details. |
| 116015 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op machine status instance invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116016 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op machine status exception. What to do? Internal SDK error. Check the logs for more details. |
| 116017 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op machine status remove success. What to do? Internal SDK error. Check the logs for more details. |
| 116018 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op update push token empty. What to do? Internal SDK error. Check the logs for more details. |
| 116019 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op update push token app profile invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116020 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op fido operation aaidlist not supported. What to do? Internal SDK error. Check the logs for more details. |
| 116021 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op fido operation request invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116022 | Operation Failed. Please try again or contact your support for more detail. | User Agent Op fido operation instance invalid. What to do? Internal SDK error. Check the logs for more details. |
| Get Registrations AAIDs Activity (1161xx) | ||
| 116100 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity opdata missing. What to do? Internal SDK error. Check the logs for more details. |
| 116101 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity AAIDs JSON exception. What to do? Internal SDK error. Check the logs for more details. |
| 116102 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity opdata null. What to do? Internal SDK error. Check the logs for more details. |
| 116103 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity hyprpersona null. What to do? Internal SDK error. Check the logs for more details. |
| 116104 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity activity regdata empty. What to do? Internal SDK error. Check the logs for more details. |
| 116105 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity activity result request code invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116106 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity error result no status. What to do? Internal SDK error. Check the logs for more details. |
| 116107 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity intent op null. What to do? Internal SDK error. Check the logs for more details. |
| 116108 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity intent msg extra null. What to do? Internal SDK error. Check the logs for more details. |
| 116109 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity intent uaf msg null. What to do? Internal SDK error. Check the logs for more details. |
| 116110 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity fidointent type invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116111 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity callback invalid method. What to do? Internal SDK error. Check the logs for more details. |
| 116112 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activitycallback instance invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116100 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity opdata missing. What to do? Internal SDK error. Check the logs for more details. |
| 116101 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity AAIDs JSON exception. What to do? Internal SDK error. Check the logs for more details. |
| 116102 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity opdata null. What to do? Internal SDK error. Check the logs for more details. |
| 116103 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity hyprpersona null. What to do? Internal SDK error. Check the logs for more details. |
| 116104 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity activity regdata empty. What to do? Internal SDK error. Check the logs for more details. |
| 116105 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity activity result request code invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116106 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity error result no status. What to do? Internal SDK error. Check the logs for more details. |
| 116107 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity intent op null. What to do? Internal SDK error. Check the logs for more details. |
| 116108 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity intent msg extra null. What to do? Internal SDK error. Check the logs for more details. |
| 116109 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity intent uaf msg null. What to do? Internal SDK error. Check the logs for more details. |
| 116110 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity fidointent type invalid. What to do? Internal SDK error. Check the logs for more details. |
| 116111 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activity callback invalid method. What to do? Internal SDK error. Check the logs for more details. |
| 116112 | Operation Failed. Please try again or contact your support for more detail. | Get Registrations Activitycallback instance invalid. What to do? Internal SDK error. Check the logs for more details. |
| Back to Top | Authenticators (111xxxx) |
|
| PIN Authenticator (1110xxx) | ||
| 1110010 | Authentication failed. Your PIN is incorrect. Please try again. | Authentication PIN incorrect. What to do? Your PIN is incorrect. Please try again. |
| 1110020 | Operation failed. Your PIN is incorrect. Please contact your support for more detail. | The PIN used during headless PIN registration was null. What to do? Make sure that you are using the correct PIN. If the issue persists, please contact your support for more detail. |
| 1110030 | Operation failed. Your PIN is incorrect. Please contact your support for more detail. | The PIN used during headless PIN authentication was null. What to do? Make sure that you are using the correct PIN. If the issue persists, please contact your support for more detail. |
| 1110040 | Operation failed. Your PIN is incorrect. Please contact your support for more detail. | The PIN used during Headless PIN Registration was invalid. What to do? Make sure that you are using the correct PIN. If the issue persists, please contact your support for more detail. |
| 1110050 | Operation failed. Your PIN is incorrect. Please contact your support for more detail. | The PIN used during headless PIN authentication was invalid. What to do? Make sure that you are using the correct PIN. If the issue persists, please contact your support for more detail. |
| 1110010 | Authentication failed. Your PIN is incorrect. Please try again. | Authentication PIN incorrect. What to do? Your PIN is incorrect. Please try again. |
| 1110020 | Operation failed. Your PIN is incorrect. Please contact your support for more detail. | The PIN used during headless PIN registration was null. What to do? Make sure that you are using the correct PIN. If the issue persists, please contact your support for more detail. |
| 1110030 | Operation failed. Your PIN is incorrect. Please contact your support for more detail. | The PIN used during headless PIN authentication was null. What to do? Make sure that you are using the correct PIN. If the issue persists, please contact your support for more detail. |
| 1110040 | Operation failed. Your PIN is incorrect. Please contact your support for more detail. | The PIN used during Headless PIN Registration was invalid. What to do? Make sure that you are using the correct PIN. If the issue persists, please contact your support for more detail. |
| 1110050 | Operation failed. Your PIN is incorrect. Please contact your support for more detail. | The PIN used during headless PIN authentication was invalid. What to do? Make sure that you are using the correct PIN. If the issue persists, please contact your support for more detail. |
| Biometric Authenticator (1111xxx) | ||
| 1111010 | Operation failed. Biometric not recognized. Please try again. | Biometric not recognized. What to do? Biometric not recognized. Please try again. |
| 1111011 | Operation failed. The ANDROID_BIOMETRIC_PROMPT_SECURITY feature may not be supported by this device. | The feature ANDROID_BIOMETRIC_PROMPT_SECURITY is not supported on this device. What to do? Turn the ANDROID_BIOMETRIC_PROMPT_SECURITY feature off. Otherwise there is no other resolution for this device. |
| 1111020 | Operation failed. No biometrics found on this device. You must add one in your phone\'s settings. | No biometrics found on this device. What to do? No biometrics found on this device. You must add one in your phone's settings. |
| 1111030 | Operation failed. Too many failure attempts. Please wait to retry. | Too many failure attempts were made with the Biometric Prompt. What to do? Too many failure attempts. Please wait to retry. |
| 1111040 | Operation failed. Too many failure attempts. Biometric reader is locked. Please go to Android Settings and unlock biometrics. | There were more fingerprint failures after the first lockout, resulting in the fingerprint reader being permanently locked. What to do? Too many failure attempts. Fingerprint reader is locked. Please go to Android Settings and unlock fingerprint. |
| 1111050 | Operation failed. Your request to authenticate this device didn\'t complete in time. Please try again. | The biometric authentication took too long. What to do? Your request to authenticate this device didn't complete in time. Please try again. |
| 1111060 | Operation failed. Not enough storage is available. Please free up memory and try again. | Not enough device storage is available for the operation to proceed. What to do? Please free up disk space and try again. |
| 1111070 | Operation failed. A new biometric was added to the device. Please re-register. | A new biometric was added to the device and the FF is turned on to not allow that. What to do? Please re-register the device. |
| 1111010 | Operation failed. Biometric not recognized. Please try again. | Biometric not recognized. What to do? Biometric not recognized. Please try again. |
| 1111011 | Operation failed. The ANDROID_BIOMETRIC_PROMPT_SECURITY feature may not be supported by this device. | The feature ANDROID_BIOMETRIC_PROMPT_SECURITY is not supported on this device. What to do? Turn the ANDROID_BIOMETRIC_PROMPT_SECURITY feature off. Otherwise there is no other resolution for this device. |
| 1111020 | Operation failed. No biometrics found on this device. You must add one in your phone\'s settings. | No biometrics found on this device. What to do? No biometrics found on this device. You must add one in your phone's settings. |
| 1111030 | Operation failed. Too many failure attempts. Please wait to retry. | Too many failure attempts were made with the Biometric Prompt. What to do? Too many failure attempts. Please wait to retry. |
| 1111040 | Operation failed. Too many failure attempts. Biometric reader is locked. Please go to Android Settings and unlock biometrics. | There were more fingerprint failures after the first lockout, resulting in the fingerprint reader being permanently locked. What to do? Too many failure attempts. Fingerprint reader is locked. Please go to Android Settings and unlock fingerprint. |
| 1111050 | Operation failed. Your request to authenticate this device didn\'t complete in time. Please try again. | The biometric authentication took too long. What to do? Your request to authenticate this device didn't complete in time. Please try again. |
| 1111060 | Operation failed. Not enough storage is available. Please free up memory and try again. | Not enough device storage is available for the operation to proceed. What to do? Please free up disk space and try again. |
| 1111070 | Operation failed. A new biometric was added to the device. Please re-register. | A new biometric was added to the device and the FF is turned on to not allow that. What to do? Please re-register the device. |
| Face Authenticator (1112xxx) | ||
| 1112010 | Authentication failed. Something went wrong with your authentication method. Please try again. | Generic face registration failed with an unknown cause. What to do? Please try again. If the issue persists, please contact your support. |
| 1112010 | Registration failed. Something went wrong with your authentication method. Please try again. | Generic face authentication failed with an unknown cause. What to do? Please try again. If the issue persists, please contact your support. |
| 1112020 | Authentication failed. Your request to authenticate this device didn\'t complete in time. Please try again. | The user was trying to authenticate with the Face Authenticator, but the authentication took longer than 30 seconds. This usually happens when someone is trying to authenticate with not registered biometrics or the camera couldn't recognize the user's face. What to do? 1. The user should try to authenticate again and ensure that nothing prevents face recognition by the app. 2. The user should restart the device and try again if the steps above didn't help. |
| 1112020 | Registration failed. Your request to enroll this device didn\'t complete in time. Please try again. | The user was trying to register with the Face Authenticator, but the authentication took longer than 30 seconds. This usually happens when someone is trying to authenticate with not registered biometrics or the camera couldn't recognize the user's face. What to do? 1. The user should try to register again and ensure that nothing prevents face recognition by the app. 2. The user should restart the device and try again if the steps above didn't help. |
| 1112030 | Authentication failed. Something went wrong with your authentication method. Please try again. | Face registration via Sensory failed. What to do? Something went wrong with your authentication method. Please try again. If the issue persists, please contact your support. |
| 1112040 | Operation failed. This app needs permission to use the camera. Please enable it in the device settings. | Sensory Face camera was denied when attempting to use face recognition. What to do? This app needs permission to use the camera. Please enable it in the device settings. |
| 1112050 | Authentication failed. No user registered with face authentication. | Sensory Face no face registered. What to do? Be sure you are registered for face recognition. |
| 1112060 | Operation failed. Camera is currently not available. Please close any application which may have the camera in use. | Physical hardware not available on device. What to do? Camera is currently not available. Please close any application which may have the camera in use. |
| 1112070 | Operation failed. Not enough storage is available. Please free up memory and try again. | This issue indicates that there is not enough storage available on device when attempting to use face recognition. What to do? Not enough storage is available. Please free up memory and try again. |
| Voice Authenticator (1113xxx) | ||
| 1113010 | Authentication failed. Something went wrong with your authentication method. Please try again. | Generic voice registration failed with an unknown cause. What to do? Something went wrong with your authentication method. Please try again. If the issue persists, please contact your support. |
| 1113010 | Authentication failed. Something went wrong with your authentication method. Please try again. | Generic voice registration failed with an unknown cause. What to do? Something went wrong with your authentication method. Please try again. If the issue persists, please contact your support. |
| 1113010 | Registration failed. Something went wrong with your authentication method. Please try again. | Generic voice authentication failed with an unknown cause. What to do? Something went wrong with your authentication method. Please try again. If the issue persists, please contact your support. |
| 1113020 | Authentication failed. Your request to authenticate this device didn\'t complete in time. Please try again. | Sensory Voice authentication timed out. What to do? Your request to authenticate with this device didn't complete in time. Please try again. |
| 1113030 | Authentication failed. Something went wrong with your authentication method. Please try again. | Voice registration failed due to Sensory returning this error code. What to do? Something went wrong with your authentication method. Please try again. If the issue persists, please contact your support. |
| 1113030 | Registration failed. Something went wrong with your authentication method. Please try again. | Voice authentication failed due to Sensory returning this error code. What to do? Something went wrong with your authentication method. Please try again. If the issue persists, please contact your support. |
| 1113040 | Operation failed. This app needs permission to use the microphone. Please enable it in the device settings. | Sensory Voice was denied microphone permissions when attempting to use voice recognition. What to do? This app needs permission to use the microphone. Please enable it in the device settings. |
| 1113050 | Authentication failed. No user registered with voice authentication. | The user has not registered with voice authentication. What to do? Be sure that the user has registered voice authentication and try again. |
| 1113060 | Operation failed. Microphone is currently not available. Please close any application which may have the microphone in use. | Microphone is currently not available. What to do? Please close any application which may have the microphone in use. |
| 1113070 | Operation failed. Not enough storage is available. Please free up memory and try again. | This error indicates there is not enough storage available on device to complete an operation with the voice authenticator. What to do? Please free up memory and try again. |
| 1113020 | Authentication failed. Your request to authenticate this device didn\'t complete in time. Please try again. | Sensory Voice authentication timed out. What to do? Your request to authenticate with this device didn't complete in time. Please try again. |
| 1113030 | Authentication failed. Something went wrong with your authentication method. Please try again. | Voice registration failed due to Sensory returning this error code. What to do? Something went wrong with your authentication method. Please try again. If the issue persists, please contact your support. |
| 1113030 | Registration failed. Something went wrong with your authentication method. Please try again. | Voice authentication failed due to Sensory returning this error code. What to do? Something went wrong with your authentication method. Please try again. If the issue persists, please contact your support. |
| 1113040 | Operation failed. This app needs permission to use the microphone. Please enable it in the device settings. | Sensory Voice was denied microphone permissions when attempting to use voice recognition. What to do? This app needs permission to use the microphone. Please enable it in the device settings. |
| 1113050 | Authentication failed. No user registered with voice authentication. | The user has not registered with voice authentication. What to do? Be sure that the user has registered voice authentication and try again. |
| 1113060 | Operation failed. Microphone is currently not available. Please close any application which may have the microphone in use. | Microphone is currently not available. What to do? Please close any application which may have the microphone in use. |
| 1113070 | Operation failed. Not enough storage is available. Please free up memory and try again. | This error indicates there is not enough storage available on device to complete an operation with the voice authenticator. What to do? Please free up memory and try again. |
| Palm Authenticator (1114xxx) | ||
| 1114010 | Registration failed. Something went wrong with your authentication method. Please try again. | Palm registration failed due to error. What to do? Something went wrong with your authentication method. Please try again. |
| 1114010 | Registration failed. Something went wrong with your authentication method. Please try again. | Palm registration failed due to error. What to do? Something went wrong with your authentication method. Please try again. |
| 1114020 | Authentication failed. Something went wrong with your authentication method. Please try again. | Palm authentication failed due to error. What to do? Something went wrong with your authentication method. Please try again. |
| 1114040 | Operation failed. This app needs permission to use the camera. Please enable it in the device settings. | Palm permissions denied. What to do? This app needs permission to use the camera. Please enable it in the device settings. |
| 1114050 | Authentication failed. Your request to authenticate this device did not complete in time. Please try again. | Your request to authenticate this device didn't complete in time. What to do? Your request to authenticate this device didn't complete in time. Please try again. |
| 1114070 | HYPR_DISPLAY_CODE_HYPRLINK_ERROR_EMPTY_LINK |
|
| 1114071 | HYPR_DISPLAY_CODE_HYPRLINK_ERROR_MISSING_PARAMS |
|
| 1114072 | HYPR_DISPLAY_CODE_HYPRLINK_ERROR_INVALID_LINK |
|
| 1114073 | HYPR_DISPLAY_CODE_HYPRLINK_ERROR_ERROR_DATA |
|
| 1114074 | HYPR_DISPLAY_CODE_HYPRLINK_ERROR_MALFORMED_RESPONSE |
|
| 1114075 | HYPR_DISPLAY_CODE_HYPRLINK_ERROR_EXPIRED |
|
| 1114050 | Authentication failed. Your request to authenticate this device did not complete in time. Please try again. | Your request to authenticate this device didn't complete in time. What to do? Your request to authenticate this device didn't complete in time. Please try again. |
| FIDO2 Errors (11200xxx) | ||
| 11200000 | HYPR_DISPLAY_CODE_FIDO2_ERROR |
What to do? Try again or request support for more assistance. |
| 11200001 | HYPR_DISPLAY_CODE_FIDO2_CALLBACK_NOT_SET |
What to do? Try again or request support for more assistance. |
| 11200002 | HYPR_DISPLAY_CODE_FIDO2_CREDENTIAL_NULL |
What to do? Verify the user's HYPR configuration, then try again or request support for more assistance. |
| 11200003 | HYPR_DISPLAY_CODE_FIDO2_AUTH_USER_NOT_EXIST |
What to do? Verify the user has been registered with HYPR, then try again or request support for more assistance. |
| 11200004 | HYPR_DISPLAY_CODE_FIDO2_ACTIVITY_NULL |
What to do? Verify the user's HYPR configuration, then try again or request support for more assistance. |
| 11200005 | HYPR_DISPLAY_CODE_FIDO2_MACHINE_USERNAME_NOT_EXIST |
What to do? Verify the user's HYPR configuration, then try again or request support for more assistance. |
| 11200006 | HYPR_DISPLAY_CODE_FIDO2_IDP_NOT_ENABLED |
What to do? Try again or request support for more assistance. |
| 11200007 | HYPR_DISPLAY_CODE_FIDO2_IDP_NOT_CONTAIN_RPID |
What to do? Verify the HYPR RP application/integration configuration, then try again or request support for more assistance. |
| 11200008 | HYPR_DISPLAY_CODE_FIDO2_CREDENTIAL_NOT_CREATED |
What to do? Verify the user's HYPR configuration, then try again or request support for more assistance. |
| 11200000 | HYPR_DISPLAY_CODE_FIDO2_ERROR |
What to do? Try again or request support for more assistance. |
| 11200001 | HYPR_DISPLAY_CODE_FIDO2_CALLBACK_NOT_SET |
What to do? Try again or request support for more assistance. |
| 11200002 | HYPR_DISPLAY_CODE_FIDO2_CREDENTIAL_NULL |
What to do? Verify the user's HYPR configuration, then try again or request support for more assistance. |
| 11200003 | HYPR_DISPLAY_CODE_FIDO2_AUTH_USER_NOT_EXIST |
What to do? Verify the user has been registered with HYPR, then try again or request support for more assistance. |
| 11200004 | HYPR_DISPLAY_CODE_FIDO2_ACTIVITY_NULL |
What to do? Verify the user's HYPR configuration, then try again or request support for more assistance. |
| 11200005 | HYPR_DISPLAY_CODE_FIDO2_MACHINE_USERNAME_NOT_EXIST |
What to do? Verify the user's HYPR configuration, then try again or request support for more assistance. |
| 11200006 | HYPR_DISPLAY_CODE_FIDO2_IDP_NOT_ENABLED |
What to do? Try again or request support for more assistance. |
| 11200007 | HYPR_DISPLAY_CODE_FIDO2_IDP_NOT_CONTAIN_RPID |
What to do? Verify the HYPR RP application/integration configuration, then try again or request support for more assistance. |
| 11200008 | HYPR_DISPLAY_CODE_FIDO2_CREDENTIAL_NOT_CREATED |
What to do? Verify the user's HYPR configuration, then try again or request support for more assistance. |