Helpdesk

Processes

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Infosec 6

• Non-standard software installation approval requirements process
• Service Account Process and Standard
• External user/contractor/administrator on-boarding.
• Offboarding Administrator Account
• Netskope Blocked URL - Miscategorisation Process

See all 6 articles

How to Guides (visible to IT only)

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InfoTrack 1

• How do I create a new user in InfoTrack

User Guides

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Infotrack 1

• How to search in Infotrack

Overseas Travel 1

• Overseas Travel Access Process for Maddocks Staff

Support Contacts

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Vectra - Support Contacts 0

Varonis - Support Contracts 0

Enghouse 1

• Enghouse Support for Helpdesk Call Queue (TouchPoint)