Meeting Room AV Vendor Support is managed with Citadel.


How to raise a ticket: 
 

Maddocks Reference/Project ID: CTSX.P003869

Support Desk Number: 1800 260 333

Support Email address: support@citadeltech.com.au


Always use Maddocks Project/Reference ID while submitting a ticket. 

Use appropriate escalation for the incidents. 


Boardrooms are Priority rooms with guaranteed next business day support. 



Escalation Contacts:


Cameron Wallace

cameron.wallace@citadeltech.com.au

Mobile: 0439 430 810


Nick Hornbuckle
nick.hornbuckle@citadeltech.com.au

Direct: 03 9541 3714


Account Manager: 

Cameron Wallace

cameron.wallace@citadeltech.com.au

Mobile: 0439 430 810