1. Deleting paired devices via HYPR control centre- Workstation and web
Super administrators have access to perform all Workstation and Web tasks in HYPR control centre.
- Helpdesk user logs into HYPR admin portal at https://maddocks.hypr.com/login
- The below needs to be done under the STANDARD profile.
- Select the ‘Workstation’ option on left panel
- Select ‘User Management’ Tab
- Locate user via username using the search bar
- Delete via the trash icon.
- If user has multiple devices under their name, delete all pairings if required.
-The below will need to be done under the ADVANCED profile
- Select the HYPR Workstation Application dropdown on the left hand side.
- Locate ‘HYPR Web Application’ on the left panel
- Select ‘User Management’ Tab on the left hand side
- Search for the user via email address in the search bar.
- Select the user to drop down their profile.
- Delete via the trash icon.
- If user has multiple devices under their name, delete all pairings if required.