Infosec

This folder is used for processes by Infrastructure and Security Team

Non-standard software installation approval requirements process
Prerequisites  If a user requires the installation of non-standard software, please escalate the ticket to InfoSec queue with the following informa...
Tue, 10 Jun, 2025 10:45 AM
Service Account Process and Standard
Prerequisites If a new Service Account is to be created please raise request with [email protected] with the following information. If the fo...
Tue, 30 Jun, 2026 2:05 PM
External user/contractor/administrator on-boarding.
External user onboarding process Please note, this process excludes GBPO, and contractor accounts which do not require admin (-adm or -az-adm) accounts&...
Tue, 30 Jun, 2026 2:05 PM
Offboarding Administrator Account
Administrator Account Offboarding Process   Active Directory Disable account in Active Directory Remove all group memberships in Active Dir...
Tue, 10 Jun, 2025 10:45 AM
Netskope Blocked URL - Miscategorisation Process
Netskope Blocked URL - Miscategorisation Process If a Netskope justification comes through for a website which has been blocked due to a Miscategorisati...
Tue, 10 Jun, 2025 10:45 AM
BeyondTrust Remote Access Work-around & Local Admin Account Password Access
This Article was created in Aug 2025 to assist in a BeyondTrust Remote Support Client issue. In Azure you will first need to set the below access for yours...
Wed, 29 Oct, 2025 2:54 PM
How to release emails from Defender/Egress Quarantine.
Emails which have been flagged as malicious will be sent directly to Quarantine, which resides in Defender.  Releasing an email from Quaranti...
Fri, 12 Jun, 2026 11:40 AM
HYPR Error codes
Code Error Cause and Resolution 10100 HYPRErrorInvalidParameters Parameters supplied were not valid for the specified operation. What to do? Try again ...
Tue, 30 Jun, 2026 2:05 PM
Key Application & Active Directory privileged Process for Security and Infra
Key Application & Active Directory Privileged User Access Review Process Purpose: To ensure only current, authorized users retain privileged access ac...
Thu, 23 Oct, 2025 2:08 PM
Varonis Monthly Automation Policy Run Sheet and Process
Monthly Varonis Automation Policy Execution Process Owner: Security Team Frequency: First day of each month Purpose: To ensure timely execution of approve...
Tue, 30 Jun, 2026 2:06 PM